Performance Foodservice
Overview
Director of Warehouse at Performance Foodservice. Responsible for directing and managing all warehouse operations for a high-volume cheese manufacturing facility, including receiving, storage, inventory control, order fulfillment, and shipping. Ensures efficient warehouse operations, food safety compliance, inventory accuracy, and team performance while managing budgets and supporting production requirements. Responsibilities
Direct daily operations of receiving, storage, inventory management, picking, packing, and shipping. Oversee material handling for raw ingredients, packaging materials, and finished cheese products (2M+ lbs/week). Manage temperature-controlled storage areas including coolers (34-40°F) and freezers (0°F and below). Ensure accurate and timely order fulfillment to meet customer delivery requirements. Optimize warehouse layout, racking systems, and material flow for maximum efficiency. Coordinate inbound/outbound logistics and carrier relationships. Manage warehouse equipment including forklifts, pallet jacks, RF scanners, and material handling systems. Food Safety & Regulatory Compliance
Maintain compliance with FDA, USDA, HACCP, GMP, and SQF requirements. Implement and enforce food safety protocols for dairy product handling and storage. Ensure proper temperature monitoring and cold chain management. Coordinate with Quality Assurance on lot traceability, product holds, and recalls. Prepare for and manage third-party audits and regulatory inspections. Maintain documentation and records per regulatory requirements. Inventory Management
Maintain inventory accuracy of 99% or higher through cycle counting programs. Implement FIFO (First In, First Out) rotation procedures. Monitor inventory levels and work with Planning/Procurement on replenishment. Investigate and resolve inventory discrepancies. Manage WMS (Warehouse Management System) and ERP system transactions. Conduct periodic physical inventories. Team Leadership & Supervision
Supervise warehouse management team (supervisors, leads, coordinators). Recruit, hire, train, and develop warehouse personnel. Conduct performance evaluations and manage disciplinary actions. Schedule workforce to support 24/7 operations across multiple shifts. Develop training programs for equipment operation, food safety, and warehouse procedures. Foster teamwork and maintain positive employee relations. Safety Management
Ensure OSHA compliance and maintain a safe working environment. Conduct safety training and enforce safety policies and procedures. Investigate accidents/incidents and implement corrective actions. Manage forklift certification and equipment safety programs. Lead safety audits and inspections. Financial & Continuous Improvement
Develop and manage annual warehouse operating budget. Control labor costs, overtime, and operational expenses; monitor and report on key financial metrics. Identify cost reduction opportunities and approve warehouse-related capital expenditures and maintenance requests. Identify and implement process improvements to increase efficiency; lead Lean/Six Sigma initiatives in warehouse operations. Analyze operational data and KPIs to drive performance improvements; implement automation and technology solutions where appropriate. Supervisory Responsibilities
Direct supervision of 3-5 Warehouse Supervisors/Leads; indirect supervision of 25-50 warehouse associates across multiple shifts. Responsible for hiring, training, performance management, and termination decisions. Physical Demands
Stand and walk for extended periods. Work in cold environments (coolers 34-40°F, freezers below 0°F). Climb stairs and ladders. Lift and carry up to 50 pounds occasionally. Bend, stoop, reach, and perform repetitive motions. Work Environment
Warehouse and cold storage environment. Exposure to extreme cold temperatures. Moderate to high noise levels. Occasional exposure to moving mechanical parts. Required to wear PPE (safety shoes, hairnet, safety glasses, cold weather gear). May require extended hours including evenings, weekends, and holidays; on-call availability for operational emergencies. Required Qualifications
Education
Bachelor’s degree in supply chain management, logistics, business administration, operations management, or related field. Experience
Minimum 8 years warehouse/distribution management experience. Minimum 5 years in leadership role managing multi-shift operations. Food manufacturing or dairy industry experience required. Cold storage/temperature-controlled warehouse experience required. Experience with WMS and ERP systems required. Certifications & Licenses
Valid driver\\'s license. Forklift certification (or ability to obtain). Six Sigma Green Belt or Black Belt preferred. Employment type: Full-time; Seniority level: Director; Job function: Management and Manufacturing; Industries: Food and Beverage Services
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Director of Warehouse at Performance Foodservice. Responsible for directing and managing all warehouse operations for a high-volume cheese manufacturing facility, including receiving, storage, inventory control, order fulfillment, and shipping. Ensures efficient warehouse operations, food safety compliance, inventory accuracy, and team performance while managing budgets and supporting production requirements. Responsibilities
Direct daily operations of receiving, storage, inventory management, picking, packing, and shipping. Oversee material handling for raw ingredients, packaging materials, and finished cheese products (2M+ lbs/week). Manage temperature-controlled storage areas including coolers (34-40°F) and freezers (0°F and below). Ensure accurate and timely order fulfillment to meet customer delivery requirements. Optimize warehouse layout, racking systems, and material flow for maximum efficiency. Coordinate inbound/outbound logistics and carrier relationships. Manage warehouse equipment including forklifts, pallet jacks, RF scanners, and material handling systems. Food Safety & Regulatory Compliance
Maintain compliance with FDA, USDA, HACCP, GMP, and SQF requirements. Implement and enforce food safety protocols for dairy product handling and storage. Ensure proper temperature monitoring and cold chain management. Coordinate with Quality Assurance on lot traceability, product holds, and recalls. Prepare for and manage third-party audits and regulatory inspections. Maintain documentation and records per regulatory requirements. Inventory Management
Maintain inventory accuracy of 99% or higher through cycle counting programs. Implement FIFO (First In, First Out) rotation procedures. Monitor inventory levels and work with Planning/Procurement on replenishment. Investigate and resolve inventory discrepancies. Manage WMS (Warehouse Management System) and ERP system transactions. Conduct periodic physical inventories. Team Leadership & Supervision
Supervise warehouse management team (supervisors, leads, coordinators). Recruit, hire, train, and develop warehouse personnel. Conduct performance evaluations and manage disciplinary actions. Schedule workforce to support 24/7 operations across multiple shifts. Develop training programs for equipment operation, food safety, and warehouse procedures. Foster teamwork and maintain positive employee relations. Safety Management
Ensure OSHA compliance and maintain a safe working environment. Conduct safety training and enforce safety policies and procedures. Investigate accidents/incidents and implement corrective actions. Manage forklift certification and equipment safety programs. Lead safety audits and inspections. Financial & Continuous Improvement
Develop and manage annual warehouse operating budget. Control labor costs, overtime, and operational expenses; monitor and report on key financial metrics. Identify cost reduction opportunities and approve warehouse-related capital expenditures and maintenance requests. Identify and implement process improvements to increase efficiency; lead Lean/Six Sigma initiatives in warehouse operations. Analyze operational data and KPIs to drive performance improvements; implement automation and technology solutions where appropriate. Supervisory Responsibilities
Direct supervision of 3-5 Warehouse Supervisors/Leads; indirect supervision of 25-50 warehouse associates across multiple shifts. Responsible for hiring, training, performance management, and termination decisions. Physical Demands
Stand and walk for extended periods. Work in cold environments (coolers 34-40°F, freezers below 0°F). Climb stairs and ladders. Lift and carry up to 50 pounds occasionally. Bend, stoop, reach, and perform repetitive motions. Work Environment
Warehouse and cold storage environment. Exposure to extreme cold temperatures. Moderate to high noise levels. Occasional exposure to moving mechanical parts. Required to wear PPE (safety shoes, hairnet, safety glasses, cold weather gear). May require extended hours including evenings, weekends, and holidays; on-call availability for operational emergencies. Required Qualifications
Education
Bachelor’s degree in supply chain management, logistics, business administration, operations management, or related field. Experience
Minimum 8 years warehouse/distribution management experience. Minimum 5 years in leadership role managing multi-shift operations. Food manufacturing or dairy industry experience required. Cold storage/temperature-controlled warehouse experience required. Experience with WMS and ERP systems required. Certifications & Licenses
Valid driver\\'s license. Forklift certification (or ability to obtain). Six Sigma Green Belt or Black Belt preferred. Employment type: Full-time; Seniority level: Director; Job function: Management and Manufacturing; Industries: Food and Beverage Services
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