Jobs via Dice
IT Endpoint System Administrator
Jobs via Dice, Raleigh, North Carolina, United States, 27601
Overview
DataStaff, Inc. is seeking an IT Endpoint System Administrator for a long-term contract opportunity located in Cary, NC. The position reports to the IT Service Delivery Supervisor and requires 100% onsite presence, with no remote work options. Responsibilities
Provide front-line IT support for walk-up users with various technology issues Troubleshoot and resolve a wide range of end-user IT problems & application issues Hardware break-fix Troubleshoot network connectivity issues Perform desktop and laptop imaging and deployment Collaborate with Tier 1 Service Desk team and senior administrators Occasional on-call-duty: 1 week a month Provide support for public safety applications such as Computer Aided Dispatching (CAD) suite Other job duties as assigned Top skills
Active Directory experience (3-5 years) Microsoft 365 experience (3-5 years) Single Sign-on, Okta if possible (1-2 years) Self-motivating Troubleshooting experience Technical Requirements
Working knowledge of Microsoft O365 suite (Exchange, Teams, SharePoint) ServiceNow or similar IT service management platforms Working knowledge of Active Directory (user and computer management) Single Sign-On (Okta) Troubleshooting legacy applications Basic networking protocols and concepts (e.g., mail delivery, routing, LAN) Windows 10/11 operating systems Occasional support for Apple macOS Strong troubleshooting skills for iOS devices (iPhones, iPads) Mobile device management (Airwatch) Navigating Windows Server Operating Systems (2012 2020) and virtual server environments (Nutanix, VMware) Hardware troubleshooting (desktops, laptops: primarily Lenovo, occasional Dell, Mac) AV equipment support (conference room setups, projectors, Cisco room kits) Skills and Attributes Strong teamwork and collaboration in a small team environment Adaptability to shifting priorities Excellent customer service and troubleshooting skills Confidence in working directly with end-users in-person Excited to learn new technologies and taking on new tasks Self-motivated with strong initiative Ability to manage stress and handle high-pressure situations Good organizational skills and time management Strong written skills for maintaining technical documentation Solid analytical skills Employment details
This opportunity is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental and vision coverage options as well as paid vacation, sick and holiday leave. As many of our opportunities are long-term, we also have a 401K program available for employees after 6 months.
#J-18808-Ljbffr
DataStaff, Inc. is seeking an IT Endpoint System Administrator for a long-term contract opportunity located in Cary, NC. The position reports to the IT Service Delivery Supervisor and requires 100% onsite presence, with no remote work options. Responsibilities
Provide front-line IT support for walk-up users with various technology issues Troubleshoot and resolve a wide range of end-user IT problems & application issues Hardware break-fix Troubleshoot network connectivity issues Perform desktop and laptop imaging and deployment Collaborate with Tier 1 Service Desk team and senior administrators Occasional on-call-duty: 1 week a month Provide support for public safety applications such as Computer Aided Dispatching (CAD) suite Other job duties as assigned Top skills
Active Directory experience (3-5 years) Microsoft 365 experience (3-5 years) Single Sign-on, Okta if possible (1-2 years) Self-motivating Troubleshooting experience Technical Requirements
Working knowledge of Microsoft O365 suite (Exchange, Teams, SharePoint) ServiceNow or similar IT service management platforms Working knowledge of Active Directory (user and computer management) Single Sign-On (Okta) Troubleshooting legacy applications Basic networking protocols and concepts (e.g., mail delivery, routing, LAN) Windows 10/11 operating systems Occasional support for Apple macOS Strong troubleshooting skills for iOS devices (iPhones, iPads) Mobile device management (Airwatch) Navigating Windows Server Operating Systems (2012 2020) and virtual server environments (Nutanix, VMware) Hardware troubleshooting (desktops, laptops: primarily Lenovo, occasional Dell, Mac) AV equipment support (conference room setups, projectors, Cisco room kits) Skills and Attributes Strong teamwork and collaboration in a small team environment Adaptability to shifting priorities Excellent customer service and troubleshooting skills Confidence in working directly with end-users in-person Excited to learn new technologies and taking on new tasks Self-motivated with strong initiative Ability to manage stress and handle high-pressure situations Good organizational skills and time management Strong written skills for maintaining technical documentation Solid analytical skills Employment details
This opportunity is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental and vision coverage options as well as paid vacation, sick and holiday leave. As many of our opportunities are long-term, we also have a 401K program available for employees after 6 months.
#J-18808-Ljbffr