Pratum Companies
Community Manager (HUD-Affordable Housing)
Pratum Companies, Baltimore, Maryland, United States, 21276
Overview
Community Manager (HUD-Affordable Housing) – The Community Manager’s primary responsibility is to serve as the point of contact for the managing property and stakeholders, provide leadership and direct supervision of the staff, deliver superb customer service, and manage all aspects of the apartment community operations under their portfolio. This includes implementing the annual business plan for the property and ensuring excellence in financial management, maximizing occupancy levels, upholding community values, compliance, and staff/vendor oversight. The environment of the property should reflect the philosophy of the company. Responsibilities
Manage property and staff ensuring compliance with all Fair Housing and Fair Credit Reporting requirements, Human Resources and Operations policies and procedures, and Safety Management programs Assist with file audits, HUD management and occupancy reviews and HUD REAC inspections Administer HUD recertifications and supervise all aspects of monitoring agency compliance including proper recertification, interim recertification procedures and coordinate annual unit inspections Oversee day-to-day outreach, sales, and customer service efforts to meet and exceed performance targets Evaluate current market conditions and competition Increase revenue while maintaining controllable expenses including revenue collections and delinquency control Provide customer service to residents, resolve issues, and ensure maintenance completes service requests Ensure all property reporting is completed in a timely manner (e.g., financial reports, marketing reports) Operate within budget and purchasing guidelines Maintain curb appeal by walking/inspecting property and vacant units Ensure company policies and procedures are met Attend court proceedings, as necessary Coordinate and lead staff meetings, as necessary Supervise, review, evaluate, and counsel employees in conjunction with the directives of the Area Promote Resident Services initiatives to drive efforts at the community level, engaging residents in social, educational, planned activities and events Prepare reports of operational financial data to the Regional Property Manager, Property Staff Accounts and other Corporate Departments as requested Lead staffing, training, and development initiatives for the property to ensure the best talent is part of the property team Job Requirements
Previous Property Management Experience Compliance Experience with PB section 8 REQUIRED Professional certification: COS or CPO Two years supervisory experience Computer Proficiency and knowledge of Microsoft Office Suite Demonstrated Leadership ability and proven track record of success with the leasing process Must be able to walk apartments and grounds, including steps and climbing stairs Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner Strong financial analysis, budgeting, and P&L management skills Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management Experience with unit and common area renovations Possess proven financial and accounting expertise Excellent and premiere customer service orientation Accounts receivable and collections experience a MUST Attention to detail and ability to work independently on assignments Proficient in Word, Excel, Outlook, One-Site Property Management Software and Internet Education
High school diploma or GED. This position requires the ability to accurately perform intermediate mathematical functions and the ability to understand and perform all on-site resident management software functions. Professional Experience
A minimum of three years of experience in residential property management and Lease Up Attendance/Travel Requirements
The position requires the ability to work any of the seven days of the week, 52 weeks of the year. Due to property staffing limitations, individuals must be able to work their scheduled hours consistently and overtime when requested. The position requires the ability to serve on-call as scheduled or as necessary. Travel may be required to attend owner gatherings in the general vicinity of the associates’ home property or in another state. You must also be able to attend certain resident events that are held after hours. Computer Skills
Intermediate computer/Microsoft Suite/Internet knowledge Working knowledge of Outlook and OneSite/Yardi Physical Demands
Must be capable of accessing all exterior and interior parts of the property and amenities. Must be able to push, pull, lift, carry or maneuver weights up to 50 lbs independently and 100 lbs with assistance. Learning & Development
Maintain a commitment to ongoing personal development and career growth through career path activities provided through the corporate office and external sources as needed. Benefits
Medical, Dental & Vision Paid Vacation & Holidays Paid Personal/Sick Leave Company Paid Life Insurance Company Paid Short-Term and Long-Term Disability Insurance Supplemental Life Insurance (self, spouse, child[rem]) Retirement Savings Plan with company match Company outings and events This role is exempt and has an anticipated annualized base salary range of $60,000-$61,526.40, for a new employee depending on relevant factors including experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related factors. This position may be eligible for discretionary and/or performance-based bonuses. Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 3 weeks sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website. To learn more about our company and our benefits, go to: https://pratumco.com/careers/ Equal Opportunity Employer
Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer. Powered by JazzHR Seniority level
Mid-Senior level Employment type
Full-time Job function
Marketing and Sales Referrals increase your chances of interviewing at Pratum Companies by 2x Sign in to set job alerts for “Community Manager” roles.
#J-18808-Ljbffr
Community Manager (HUD-Affordable Housing) – The Community Manager’s primary responsibility is to serve as the point of contact for the managing property and stakeholders, provide leadership and direct supervision of the staff, deliver superb customer service, and manage all aspects of the apartment community operations under their portfolio. This includes implementing the annual business plan for the property and ensuring excellence in financial management, maximizing occupancy levels, upholding community values, compliance, and staff/vendor oversight. The environment of the property should reflect the philosophy of the company. Responsibilities
Manage property and staff ensuring compliance with all Fair Housing and Fair Credit Reporting requirements, Human Resources and Operations policies and procedures, and Safety Management programs Assist with file audits, HUD management and occupancy reviews and HUD REAC inspections Administer HUD recertifications and supervise all aspects of monitoring agency compliance including proper recertification, interim recertification procedures and coordinate annual unit inspections Oversee day-to-day outreach, sales, and customer service efforts to meet and exceed performance targets Evaluate current market conditions and competition Increase revenue while maintaining controllable expenses including revenue collections and delinquency control Provide customer service to residents, resolve issues, and ensure maintenance completes service requests Ensure all property reporting is completed in a timely manner (e.g., financial reports, marketing reports) Operate within budget and purchasing guidelines Maintain curb appeal by walking/inspecting property and vacant units Ensure company policies and procedures are met Attend court proceedings, as necessary Coordinate and lead staff meetings, as necessary Supervise, review, evaluate, and counsel employees in conjunction with the directives of the Area Promote Resident Services initiatives to drive efforts at the community level, engaging residents in social, educational, planned activities and events Prepare reports of operational financial data to the Regional Property Manager, Property Staff Accounts and other Corporate Departments as requested Lead staffing, training, and development initiatives for the property to ensure the best talent is part of the property team Job Requirements
Previous Property Management Experience Compliance Experience with PB section 8 REQUIRED Professional certification: COS or CPO Two years supervisory experience Computer Proficiency and knowledge of Microsoft Office Suite Demonstrated Leadership ability and proven track record of success with the leasing process Must be able to walk apartments and grounds, including steps and climbing stairs Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner Strong financial analysis, budgeting, and P&L management skills Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management Experience with unit and common area renovations Possess proven financial and accounting expertise Excellent and premiere customer service orientation Accounts receivable and collections experience a MUST Attention to detail and ability to work independently on assignments Proficient in Word, Excel, Outlook, One-Site Property Management Software and Internet Education
High school diploma or GED. This position requires the ability to accurately perform intermediate mathematical functions and the ability to understand and perform all on-site resident management software functions. Professional Experience
A minimum of three years of experience in residential property management and Lease Up Attendance/Travel Requirements
The position requires the ability to work any of the seven days of the week, 52 weeks of the year. Due to property staffing limitations, individuals must be able to work their scheduled hours consistently and overtime when requested. The position requires the ability to serve on-call as scheduled or as necessary. Travel may be required to attend owner gatherings in the general vicinity of the associates’ home property or in another state. You must also be able to attend certain resident events that are held after hours. Computer Skills
Intermediate computer/Microsoft Suite/Internet knowledge Working knowledge of Outlook and OneSite/Yardi Physical Demands
Must be capable of accessing all exterior and interior parts of the property and amenities. Must be able to push, pull, lift, carry or maneuver weights up to 50 lbs independently and 100 lbs with assistance. Learning & Development
Maintain a commitment to ongoing personal development and career growth through career path activities provided through the corporate office and external sources as needed. Benefits
Medical, Dental & Vision Paid Vacation & Holidays Paid Personal/Sick Leave Company Paid Life Insurance Company Paid Short-Term and Long-Term Disability Insurance Supplemental Life Insurance (self, spouse, child[rem]) Retirement Savings Plan with company match Company outings and events This role is exempt and has an anticipated annualized base salary range of $60,000-$61,526.40, for a new employee depending on relevant factors including experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related factors. This position may be eligible for discretionary and/or performance-based bonuses. Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 3 weeks sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website. To learn more about our company and our benefits, go to: https://pratumco.com/careers/ Equal Opportunity Employer
Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer. Powered by JazzHR Seniority level
Mid-Senior level Employment type
Full-time Job function
Marketing and Sales Referrals increase your chances of interviewing at Pratum Companies by 2x Sign in to set job alerts for “Community Manager” roles.
#J-18808-Ljbffr