RBC Capital Markets, LLC
Senior Manager, Customer Due Diligence
RBC Capital Markets, LLC, Raleigh, North Carolina, United States, 27601
Job Description
What is the Opportunity?
In support of the Financial Crimes Program, the Senior Manager, Customer Due Diligence executes against the Policies, Standards, and guidance designed to identify and mitigate Money Laundering / Terrorist Financing (ML / TF) risk including, but not limited to, Customer Identification Program (CIP), Know Your Customer (KYC), Customer Due Diligence/Enhanced Due Diligence (CDD/EDD), Client Risk Rating (CRR), maintenance of RBC Bank client profiles, and Office of Foreign Assets Control (OFAC) requirements. This role will participate and assist with various AML risk assessment processes; and contribute to the metrics and reporting strategy for the first line of defense (1LOD).
What will you do? Customer Due Diligence:
Execute all aspects of the RBC Bank Customer Due Diligence program and standards (i.e., CIP, KYC, CDD, EDD).
Create or validate test scripts to facilitate quality assurance reviews of key 1LOD CDD processes and conduct reviews and communicate results to relevant stakeholders and Senior Financial Crimes management.
Responsible for developing, evolving, and maintaining 1LOD procedures, guides, and tools needed to ensure clarity of critical AML/BSA processes specific to CDD/EDD, KYC, CIP, and Sanctions.
Represent 1LOD in new product/service development to ensure that AML/BSA/OFAC compliance risks are identified and addressed.
Assist in the preparation and management of 1LOD CDD elements for oversight testing, internal audits, and regulatory examinations.
Utilize BSA/PATRIOT ACT/OFAC knowledge to research and identify industry best practices and to provide recommendations on implementation.
Manage strategic 1LOD CDD projects that directly impact the success of the overall AML program.
Conduct ongoing KYC research using resources such as internet websites and/or AML/BSA related publications to maintain knowledge of current events and trends affecting compliance with AML regulations.
Leadership and Behaviors:
Leads by example and consistently demonstrates RBC's Leadership model.
Demonstrates a collaborative approach—exemplifies appropriate behaviors, language and actions supporting a positive and productive work environment on a consistent daily basis.
Establish and maintain positive working relationships with business partners, sponsors, internal and external partners.
Maximizes employee efficiency and productivity through development of methodical analysis and transformational thinking.
Champions Our Collective Ambition, a Values based culture, where Accountability, Collaboration, Integrity, Inclusion, and a Client First mindset drive all actions and decisions.
Provide focus and clarity in establishing individual goals, driving performance management, supporting career development, and rewarding strong performance.
Ability to manage multiple competing priorities in a calm and composed manner.
What do you need to succeed?
Minimum 7-10 years' experience required in Compliance Operations, Project Execution, or equivalent areas.
Extensive knowledge of anti-money laundering related requirements domestically including BSA, USA PATRIOT Act, OFAC and other US regulations such as the Foreign Corrupt Practices Act (FCPA).
Sound knowledge of global AML/KYC requirements.
Strong Leadership, facilitation, negotiation, verbal & written communication skills to deal with senior executives.
Ability to identify and utilize internal and external networks to influence situations and establish effective relationships.
Strong analytical & problem-solving skills, with a keen attention to detail. Accurately defines problems and identifies relevant factors while objectively considering alternatives and anticipating the client impact of possible solutions.
What's in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities.
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high‑performing team.
Opportunities to do challenging work.
Opportunities to build close relationships with clients.
Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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What will you do? Customer Due Diligence:
Execute all aspects of the RBC Bank Customer Due Diligence program and standards (i.e., CIP, KYC, CDD, EDD).
Create or validate test scripts to facilitate quality assurance reviews of key 1LOD CDD processes and conduct reviews and communicate results to relevant stakeholders and Senior Financial Crimes management.
Responsible for developing, evolving, and maintaining 1LOD procedures, guides, and tools needed to ensure clarity of critical AML/BSA processes specific to CDD/EDD, KYC, CIP, and Sanctions.
Represent 1LOD in new product/service development to ensure that AML/BSA/OFAC compliance risks are identified and addressed.
Assist in the preparation and management of 1LOD CDD elements for oversight testing, internal audits, and regulatory examinations.
Utilize BSA/PATRIOT ACT/OFAC knowledge to research and identify industry best practices and to provide recommendations on implementation.
Manage strategic 1LOD CDD projects that directly impact the success of the overall AML program.
Conduct ongoing KYC research using resources such as internet websites and/or AML/BSA related publications to maintain knowledge of current events and trends affecting compliance with AML regulations.
Leadership and Behaviors:
Leads by example and consistently demonstrates RBC's Leadership model.
Demonstrates a collaborative approach—exemplifies appropriate behaviors, language and actions supporting a positive and productive work environment on a consistent daily basis.
Establish and maintain positive working relationships with business partners, sponsors, internal and external partners.
Maximizes employee efficiency and productivity through development of methodical analysis and transformational thinking.
Champions Our Collective Ambition, a Values based culture, where Accountability, Collaboration, Integrity, Inclusion, and a Client First mindset drive all actions and decisions.
Provide focus and clarity in establishing individual goals, driving performance management, supporting career development, and rewarding strong performance.
Ability to manage multiple competing priorities in a calm and composed manner.
What do you need to succeed?
Minimum 7-10 years' experience required in Compliance Operations, Project Execution, or equivalent areas.
Extensive knowledge of anti-money laundering related requirements domestically including BSA, USA PATRIOT Act, OFAC and other US regulations such as the Foreign Corrupt Practices Act (FCPA).
Sound knowledge of global AML/KYC requirements.
Strong Leadership, facilitation, negotiation, verbal & written communication skills to deal with senior executives.
Ability to identify and utilize internal and external networks to influence situations and establish effective relationships.
Strong analytical & problem-solving skills, with a keen attention to detail. Accurately defines problems and identifies relevant factors while objectively considering alternatives and anticipating the client impact of possible solutions.
What's in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities.
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high‑performing team.
Opportunities to do challenging work.
Opportunities to build close relationships with clients.
Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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