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Cognite

Technical Account Manager

Cognite, Phoenix, Arizona, United States, 85003

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Overview

About Cognite: Embark on a transformative journey with Cognite, a global SaaS forerunner in leveraging AI and data to unravel complex business challenges through offerings including Cognite Atlas AI, an industrial agent workbench, and the Cognite Data Fusion (CDF) platform. Cognite has been recognized with awards such as Technology Innovation Leader for Global Digital Industrial Platforms (2022) and 2024 Microsoft Energy and Resources Partner of the Year. We operate in industrial digital transformation across Oil & Gas, Chemicals, Pharma and other Manufacturing and Energy sectors, shaping a smarter, more connected industrial future. What You’ll Do

Architect with Impact: Work with central customer IT teams to align on a target architecture for CDF across their enterprise and ensure fit within their ecosystem. Collaborate Across Pre-Sales and Field Engineering: Partner with Field Engineering and Solution Architects during pre-sales to ensure technical continuity into deployment. TAMs provide customer context and future-state alignment to help accelerate early value realization and ensure a strong post-sale handover. Deploy with Confidence: Guide secure solution deployments (IAM, networking, data pipelines), ensuring alignment with Cognite best practices and supportable design. Drive Value Realization: Partner with Customer Success, Services Delivery, and Value Engineering to align architecture and use case roadmap with customer business goals. Support Scalable Adoption: Co-develop adoption programs, facilitate end-user feedback loops, and support Enablement in scaling best practices across accounts. Identify and Surface Expansion Opportunities: Act as a trusted advisor who understands the customer's evolving needs and business priorities. While not responsible for direct sales, TAMs play a critical role in identifying new use cases and scaling opportunities that CBEs can engage on commercially. Catalyze Expansion: Provide technical insight to Account Management and CBEs to accelerate and de-risk expansion and renewal opportunities. Activate Partners: Collaborate with Solution Partners and validate technical quality of partner-delivered solutions for your assigned accounts. Close the Feedback Loop: Be the voice of the customer to Product and Engineering; especially around product limitations, roadmap priorities, and repeatability. Champion Cognite Culture: Model curiosity, empathy, and speed in cross-functional collaboration to bring out the best in our teams and our customers. Who You Are

Bachelor Degree in Computer Science, Data Engineering, Technology or similar (Masters preferred) 5+ years experience (Manager/Director) as a data/solution/enterprise architect, software developer or similar, preferably having worked with one or more of Cognite’s target industry domains (O&G, Manufacturing, P&U) and gained familiarity with common source systems, data types etc. Proven ability to connect with and coach technical stakeholders, building credible relationships on various levels of the organisation Confidence to negotiate requirements with customers and colleagues, preferably with experience from consulting Experience with technical topics such as enterprise integration strategies and design, data and analytics stacks, public cloud, identity providers and network security concepts Experience hosting technical sessions with customers and colleagues, including workshops, demos and similar Experience with Git, CI/CD and deployment environments Traits That Make You Thrive Here

You are structured, detailed, and value operational excellence. You embrace a DevOps mindset and believe in scalable, supportable design. You take initiative and follow through on commitments. You believe in shared success and bring positive energy to collaboration. You are passionate about Cognite’s mission and want to be part of a team that’s building something bold. You want to have fun while delivering world-class outcomes. Note:

We are committed to building a diverse, inclusive and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification, we encourage you to apply anyway. Perks & Benefits

Competitive compensation 401(k) with employer matching Comprehensive health, dental, vision & disability coverages for employees and dependents Unlimited PTO Paid Parental Leave Program Employee Stock Purchase Program (ESPP) Employee Referral Program Join a team with diverse nationalities and a focus on DEI Modern and engaging working environment with a collaborative culture Opportunity to work with industry-leading projects across industries Paid mobile phone and WiFi Why Cognite?

Make a real and lasting impact in a fast-growing software company Digital transformation anchored on strong DataOps delivering value and enabling better decision-making Awards and recognition in Microsoft Partner programs and industry leadership Industry-leading projects and a culture of innovation Apply

If you’re excited about the opportunity to work at Cognite, apply today. We welcome candidates of all backgrounds and identities. Follow Cognite on LinkedIn for openings. Equal Opportunity

Cognite is committed to creating a diverse and inclusive environment and is an equal opportunity employer. All qualified applicants will receive equal consideration for employment, training, compensation, and promotion. The gender question is optional and will not affect assessment. We may use AI tools to support parts of the hiring process, but final hiring decisions are made by humans. For more information about data processing, contact us.

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