Casino Queen Marquette
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Network Support Specialist
role at
Casino Queen Marquette . Our philosophy is to hire people with wonderful attitudes, who are dedicated to providing extraordinary service to our guests and colleagues. We believe in focusing on team members’ talent in order to discover their strengths and develop them to continue growth within the company. Looking for perks? We’ve got you covered! Top industry pay Tuition Reimbursement 401k with company match Comprehensive health packages, including a free option for Full-time Team Members Paid Time Off NETWORK SUPPORT SPECIALIST The
Network Support Specialist
provides superior first-level user assistance for all property information and telecommunications systems. Provide outstanding guest service to internal and external guests. Essential Duties & Responsibilities Ensure consistent high-quality service to all our team members and guests. Effectively handle all service calls. Accurately assess user issues, and research, diagnose, and resolve problems. Promptly refer higher-level issues to other members of IT team for resolution. Follow up with users to ensure adequate problem resolution. Review and monitor applications and operating systems. Review and monitor file server and data communications equipment. Maintain integrity and security of company information through effective backup and restoration procedures and disaster recovery planning. Perform preventive maintenance and repair services to hardware components as needed. Implement and install new software and hardware as needed. Qualifications Must possess excellent teamwork, interpersonal, customer service, written and verbal communication skills. Requires the ability to manage multiple priorities in a fast-paced environment. Must be able to maintain a flexible work schedule that includes nights, weekends and holidays. Must be able to obtain and maintain an Iowa Racing and Gaming Commission Class C license. Must have a professional demeanor and presence with the ability to interact with individuals at all levels in the Company and in external organizations. Associate’s degree in PC Support, Network Specialist or related field or equivalent professional experience preferred. Must possess excellent guest service skills to effectively deal with guests. Casino Queen Marquette is an equal opportunity employer. Seniority level
Entry level Employment type
Full-time Job function
Information Technology Industries
Gambling Facilities and Casinos Referrals increase your chances of interviewing at Casino Queen Marquette by 2x
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Network Support Specialist
role at
Casino Queen Marquette . Our philosophy is to hire people with wonderful attitudes, who are dedicated to providing extraordinary service to our guests and colleagues. We believe in focusing on team members’ talent in order to discover their strengths and develop them to continue growth within the company. Looking for perks? We’ve got you covered! Top industry pay Tuition Reimbursement 401k with company match Comprehensive health packages, including a free option for Full-time Team Members Paid Time Off NETWORK SUPPORT SPECIALIST The
Network Support Specialist
provides superior first-level user assistance for all property information and telecommunications systems. Provide outstanding guest service to internal and external guests. Essential Duties & Responsibilities Ensure consistent high-quality service to all our team members and guests. Effectively handle all service calls. Accurately assess user issues, and research, diagnose, and resolve problems. Promptly refer higher-level issues to other members of IT team for resolution. Follow up with users to ensure adequate problem resolution. Review and monitor applications and operating systems. Review and monitor file server and data communications equipment. Maintain integrity and security of company information through effective backup and restoration procedures and disaster recovery planning. Perform preventive maintenance and repair services to hardware components as needed. Implement and install new software and hardware as needed. Qualifications Must possess excellent teamwork, interpersonal, customer service, written and verbal communication skills. Requires the ability to manage multiple priorities in a fast-paced environment. Must be able to maintain a flexible work schedule that includes nights, weekends and holidays. Must be able to obtain and maintain an Iowa Racing and Gaming Commission Class C license. Must have a professional demeanor and presence with the ability to interact with individuals at all levels in the Company and in external organizations. Associate’s degree in PC Support, Network Specialist or related field or equivalent professional experience preferred. Must possess excellent guest service skills to effectively deal with guests. Casino Queen Marquette is an equal opportunity employer. Seniority level
Entry level Employment type
Full-time Job function
Information Technology Industries
Gambling Facilities and Casinos Referrals increase your chances of interviewing at Casino Queen Marquette by 2x
#J-18808-Ljbffr