Cold Jet
Position Summary
The Global IT Infrastructure Administrator is responsible for implementing, maintaining, and ensuring world‑class strategic and day‑to‑day operations of Cold Jet’s network and security infrastructure worldwide.
Position Responsibilities Strategic Planning
Analyze the computer and information needs of Cold Jet from an operational and strategic perspective, and determine immediate and long‑range equipment requirements.
Evaluate the newest and most innovative technologies and determine how these can help Cold Jet. Stay abreast of the latest technology to be on the lookout for developments that could benefit Cold Jet and to ensure that Cold Jet does not lag behind best practices.
Apprise management about upgrades and/or new products that would enhance Cold Jet’s operational efficiency and effectiveness.
Plan and coordinate system utilization and perform growth analysis, and capacity planning.
Work with system owners/stakeholders to meet technical and business goals.
Plan, coordinate, and assign resources to projects to meet immediate and future needs.
Network Infrastructure Architecture And Administration
Perform systems/applications analysis/design to provide innovative IT solutions.
Manage and plan technical standards and manage the daily IT issues of Cold Jet.
Plan, coordinate, and implement Cold Jet’s information security:
Install security software, monitor for security breaches, and respond to cyber‑attacks.
Plan and coordinate activities such as installation and upgrading of hardware and software, programming and systems design, development of computer networks, and servers.
Design, install, and support Cold Jet’s LAN (local area network) and WAN (wide area network).
Implement and manage network back‑up, archival, and DR activities.
Set up access for new employees; terminate access for departing employees.
Manage all activities and maintenance of Windows Server, VMWare, and SaaS applications.
Monitor and report licenses on applications to ensure compliance.
Manage warranties and service agreements on IT products and services.
Telecom Systems Administration
Implement, maintain, and troubleshoot global telecom system (UCaaS).
Manage mobile/wireless phone accounts (US).
Manage, Training, And User Support
Manage all Cold Jet IT network administrators and global help support personnel, providing goals, vision, expectations to the team, managing their performance, and sponsoring their professional development:
Set a standard for internal service and drive for team results.
Create and track performance metrics.
Provide ongoing coaching and feedback.
Provide training to Cold Jet employees on the best use of our computer systems and security.
Make recommendations about the kind of computer training that would be beneficial to Cold Jet, as well as the employees who would likely benefit the most.
Provide computer security training and monitoring to all Cold Jet employees.
Troubleshoot and resolve global IT issues.
About Cold Jet Cold Jet is an innovative, energetic company that prides itself in the design, production, and sales of world‑class, state‑of‑the‑art dry ice technology. Cold Jet is managed by a knowledgeable and experienced team of dynamic and dedicated professionals, working towards a clear vision. Through their leadership, individuals and teams achieve challenging and focused goals, fostering personal achievement and loyalty to a company that values a job well done. By recruiting, hiring, training and retaining the most talented professionals, we continue to build our legacy of innovation and excellence. Learn more about our culture at careers.coldjet.com
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Position Responsibilities Strategic Planning
Analyze the computer and information needs of Cold Jet from an operational and strategic perspective, and determine immediate and long‑range equipment requirements.
Evaluate the newest and most innovative technologies and determine how these can help Cold Jet. Stay abreast of the latest technology to be on the lookout for developments that could benefit Cold Jet and to ensure that Cold Jet does not lag behind best practices.
Apprise management about upgrades and/or new products that would enhance Cold Jet’s operational efficiency and effectiveness.
Plan and coordinate system utilization and perform growth analysis, and capacity planning.
Work with system owners/stakeholders to meet technical and business goals.
Plan, coordinate, and assign resources to projects to meet immediate and future needs.
Network Infrastructure Architecture And Administration
Perform systems/applications analysis/design to provide innovative IT solutions.
Manage and plan technical standards and manage the daily IT issues of Cold Jet.
Plan, coordinate, and implement Cold Jet’s information security:
Install security software, monitor for security breaches, and respond to cyber‑attacks.
Plan and coordinate activities such as installation and upgrading of hardware and software, programming and systems design, development of computer networks, and servers.
Design, install, and support Cold Jet’s LAN (local area network) and WAN (wide area network).
Implement and manage network back‑up, archival, and DR activities.
Set up access for new employees; terminate access for departing employees.
Manage all activities and maintenance of Windows Server, VMWare, and SaaS applications.
Monitor and report licenses on applications to ensure compliance.
Manage warranties and service agreements on IT products and services.
Telecom Systems Administration
Implement, maintain, and troubleshoot global telecom system (UCaaS).
Manage mobile/wireless phone accounts (US).
Manage, Training, And User Support
Manage all Cold Jet IT network administrators and global help support personnel, providing goals, vision, expectations to the team, managing their performance, and sponsoring their professional development:
Set a standard for internal service and drive for team results.
Create and track performance metrics.
Provide ongoing coaching and feedback.
Provide training to Cold Jet employees on the best use of our computer systems and security.
Make recommendations about the kind of computer training that would be beneficial to Cold Jet, as well as the employees who would likely benefit the most.
Provide computer security training and monitoring to all Cold Jet employees.
Troubleshoot and resolve global IT issues.
About Cold Jet Cold Jet is an innovative, energetic company that prides itself in the design, production, and sales of world‑class, state‑of‑the‑art dry ice technology. Cold Jet is managed by a knowledgeable and experienced team of dynamic and dedicated professionals, working towards a clear vision. Through their leadership, individuals and teams achieve challenging and focused goals, fostering personal achievement and loyalty to a company that values a job well done. By recruiting, hiring, training and retaining the most talented professionals, we continue to build our legacy of innovation and excellence. Learn more about our culture at careers.coldjet.com
#J-18808-Ljbffr