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SWBC

Underwriter

SWBC, San Antonio, Texas, United States, 78208

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Overview

SWIVEL is seeking a talented individual who will be responsible for Underwriting & Risk tasks included with onboarding of new clients and performing reviews of existing Payments’ clients daily to help determine possible fraud and credit risk exposure. The primary focus will be to perform quality assurance, risk assessments, required document gathering and handling of the end-to-end merchant application and approval process. You will work closely with sales and operations team members and present underwriting recommendations to management. You will perform research and analysis of client financial and transactional data as well as assist with maintaining other aspects of the Payments Compliance Program. Knowledge of the payment processing industry along with PCI, Chargeback, NACHA Returns, Compliance and Risk are necessary for success in the role.

Why You\'ll Love This Role

As an Underwriter within Swivel, you will have the opportunity to showcase your underwriting and risk knowledge, help create and update processes, gain high visibility to managers and senior leaders, and engage across a broad enterprise while making recommendations and implementing change. This role suits self-starters who enjoy bridging the gap between financial data and business processes.

Essential Duties

Process applications and make decisions based on know-your-customer (KYC), know-your-business (KYB), consumer credit reports, business financial condition, and other information.

Review the merchant\'s application, credit report and background report and approve or decline the application based on all information obtained.

Verify all application information through cross-reference checks, review business financials to assess credit worthiness, review merchant websites for compliance, business types and product verification, perform additional searches, reference checks, and bank verifications as necessary.

Understand risk and what constitutes a high-risk industry and/or merchant.

Review high risk or questionable applications with management.

Ensure all files have required documentation uploaded to the database and conduct quality assurance audits for approved applications.

Assist with special projects, including conversions and other operational priorities as needed.

Handle outbound and inbound contacts with courtesy, integrity and professionalism.

Handle PCI Compliance related tasks.

Complete underwriting on identified merchants approaching original approval limits or identified as potential higher risk.

Perform other duties as assigned.

Qualifications

Bachelor’s Degree in Business, Finance, or related field from an accredited four-year college or university or equivalent experience required.

Minimum of three (3) years of experience in the Payment/Merchant Processing industry.

Maintains knowledge of, and ensures compliance with, BSA/AML and all other regulatory, security and company policies.

Experience utilizing systems within the payments industry to identify and mitigate risk related to merchant processing (e.g., LexisNexis, Vital4, core processing systems).

Working knowledge of Fraud and Risk trends in the industry.

Strong relationship management and written and verbal communications skills.

Ability to work in a fast-paced environment and meet client expectations with a sense of urgency.

Collaborative and results-driven problem solver; ability to view situations from several points of view and craft solutions.

Advanced computer skills in MS Office suite and other management products, CRM, and ability to multi-task between systems/programs.

Additional Information

SWBC is a Substance-Free Workplace and requires pre-employment drug testing.

SWBC does not hire tobacco users as allowed by law.

To learn more about SWBC, visit our website at www.SWBC.com. If interested, please click the appropriate apply button.

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