Bergey's
Overview
Entry Level-Part Counter Sales
role at Bergey's Location: Bergey's Truck Center, Trenton, NJ Shift: Full Time Tuesday-Saturday Pay: Starting at $20.00 / hour based on experience Summary: Sells parts to all customers, over the counter, through the shop or on the phone. Base pay range
$20.00/hr - $20.00/hr Benefits
Vacation and PTO time Paid Holidays 401k with profit sharing Medical, Dental and Vision insurance Employee Assistance Program FSA and HSA Plans Life Insurance Opportunities for Advancement Paid Training Employee Referral Program Employee Discount Responsibilities
Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner. Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line. Answers phone calls, providing price quotes and other information. Reviews body shop estimates to ensure the parts that are ordered are correct and that pricing aligns with the estimate. Provides high level of service to internal and external customers. Pulls and fills orders from stock. Notifies parts manager of out-of-stock parts or shop materials that need immediate attention. Locates out-of-stock parts from outside source and submits an emergency order, if necessary. Notifies the service advisor and the customer when special ordered parts have been received. Notifies the body shop when all parts have arrived and when they will be delivered. Pulls orders for delivery to body shop, ensuring all parts are tagged with customer names and job number. Follows up on back-ordered parts. Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required. Replenishes assigned inventory daily. Assists outside sales representatives with their orders. Ensures that all internal requests for parts are billed on service repair order. Receives payment from retail customers or obtains credit authorization. Ensures that all charge sales are signed by the customer. Ensures that all customers receive their copy of the invoice. Issues credit for parts returned, ensuring that the original invoice or its number is available for verification. Issues and tracks requested shop tools to technicians. Keeps orderly records of all repair orders, invoices, insurance estimates and special-order parts. Sets up orders for daily shipment, delivery or pick-up. Solicits assigned accounts by phone. Participates in all training programs that are made available. Keeps current on new products and product updates. Other tasks as assigned. Qualifications
Specific qualifications are not listed in this description. The responsibilities emphasize customer service, inventory handling, and knowledge of automotive parts. Equal Opportunity
Bergey’s is an Equal Opportunity Employer.
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Entry Level-Part Counter Sales
role at Bergey's Location: Bergey's Truck Center, Trenton, NJ Shift: Full Time Tuesday-Saturday Pay: Starting at $20.00 / hour based on experience Summary: Sells parts to all customers, over the counter, through the shop or on the phone. Base pay range
$20.00/hr - $20.00/hr Benefits
Vacation and PTO time Paid Holidays 401k with profit sharing Medical, Dental and Vision insurance Employee Assistance Program FSA and HSA Plans Life Insurance Opportunities for Advancement Paid Training Employee Referral Program Employee Discount Responsibilities
Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner. Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line. Answers phone calls, providing price quotes and other information. Reviews body shop estimates to ensure the parts that are ordered are correct and that pricing aligns with the estimate. Provides high level of service to internal and external customers. Pulls and fills orders from stock. Notifies parts manager of out-of-stock parts or shop materials that need immediate attention. Locates out-of-stock parts from outside source and submits an emergency order, if necessary. Notifies the service advisor and the customer when special ordered parts have been received. Notifies the body shop when all parts have arrived and when they will be delivered. Pulls orders for delivery to body shop, ensuring all parts are tagged with customer names and job number. Follows up on back-ordered parts. Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required. Replenishes assigned inventory daily. Assists outside sales representatives with their orders. Ensures that all internal requests for parts are billed on service repair order. Receives payment from retail customers or obtains credit authorization. Ensures that all charge sales are signed by the customer. Ensures that all customers receive their copy of the invoice. Issues credit for parts returned, ensuring that the original invoice or its number is available for verification. Issues and tracks requested shop tools to technicians. Keeps orderly records of all repair orders, invoices, insurance estimates and special-order parts. Sets up orders for daily shipment, delivery or pick-up. Solicits assigned accounts by phone. Participates in all training programs that are made available. Keeps current on new products and product updates. Other tasks as assigned. Qualifications
Specific qualifications are not listed in this description. The responsibilities emphasize customer service, inventory handling, and knowledge of automotive parts. Equal Opportunity
Bergey’s is an Equal Opportunity Employer.
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