Live Nation Entertainment
Live Nation Entertainment is hiring: LN Venues, Food and Beverage Manager - Ace
Live Nation Entertainment, Sacramento, CA, US, 95828
LN Venues, Food and Beverage Manager - Ace of Spades Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.
Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. We foster a fun and upbeat work culture with no shortage of opportunities.
Job Summary
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed.
What This Role Will Do
Ensure that standards are being met regarding staff uniforms, quality of service/food, timeliness of food, guest relations
Ensure comfortable atmosphere in room (lighting, temperature, music volume, cleanliness-line of sight)
Assist and support staff in any of their job functions as needed
Conduct daily pre-shift in an upbeat and motivational manner
Conduct informative and motivational pre-shifts
Direct interaction with trainers and trainees
Conduct 100% table visits
Ensure that service is up to Live Nation standards
Assist in perceiving and troubleshooting potential problems
Assist in scheduling staff, voids/closing comps, liquor pulls, cutting staffing levels, checking out all servers and bar staff at end of shift
Responsible for bank and adherence to Live Nation cash handling policy
Assist in filling “change” requests from bartenders and servers
Maintain Livenation safety and sanitation standards and hold staff accountable for doing the same
Support and communicate with all other departments
Enter all liquor orders and manage inventory process for the bars
Monitor the labor cost of the shift, paying close attention to overtime
Work directly with the special events department on executing and preparing for all special event orders to ensure proper staffing levels, food and beverage requirements are met, and that all aspects of the event are carried out to the client’s approval
Accurate accounting close-out of special events
Checking the accuracy of labor system at the end of the shift
Oversee parties/special events in the rooms
Provide guidance in executing outstanding guest service while following the Live Nation Entertainment implemented Steps of Service
Conducts performance counseling and ensures discipline procedures follow all Live Nation guidelines
Recruitment and Training of hourly staff members
Develop strategies to generate/enhance revenue
Required
RBS/ Responsible Beverage Service Certification or Equivalent
Ability to work late hours
3 years supervisory experience in high volume restaurant/live entertainment environment
Working knowledge of restaurant and bar operations
Entry level knowledge of state, federal and local liquor laws, retail operations, computers (Microsoft Office- Word, Excel, Access and PowerPoint)
Skill in leadership, guest relations, decision making and staff schedule maintenance
Ability to engage in positive interaction with staff and guests, prioritize, organize, motivate staff, problem solve, delegate, follow-up, communicate, diffuse possibly volatile situations with tact
High School diploma
Preferred
Point of Sales knowledge, preferably Spot On
Some college or college degree
Physical Demands/Working Environment
Working environment is fast-paced, loud and stressful
Position requires extended periods of prolonged standing and working on your feet
Must be able to lift or move up to 35 lbs using proper lifting techniques
Benefits & Perks
Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits: HEALTH, YOURSELF, WEALTH, FAMILY, CAREER, and OTHERS.
EQUAL EMPLOYMENT OPPORTUNITY
Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, citizenship, race, sex, gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law.
The Expected Compensation For This Position Is $57,000.00 USD - $72,000.00 USD
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