Regions Bank
Branch Manager (Financial West Branch)
Regions Bank, Little Rock, Arkansas, United States, 72208
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law.
Job Description:
The Branch Manager is responsible for maintaining an engaged, operationally sound, and high performing team dedicated to improving the financial wellness of our customers. This position acts as a player and coach, oversees branch operations, directly manages associate performance, and provides guidance as needed to ensure associates are helping customers reach their financial goals by understanding and meeting customer needs. Branch Managers are expected to drive branch performance results through strong individual sales performance in addition to ensuring the team meets and exceeds branch sales, quality, and service goals while maintaining an operationally efficient and compliant branch. Regions' mission is to make life better for our customers and communities, and we are looking for candidates committed to fostering customer relationships, identifying needs and creating a path to achieving financial goals. Primary Responsibilities
Leads a small to moderate sized team of branch associates responsible for impacting new revenue generation through identifying customer needs and providing appropriate guidance and perspective about Regions solutions Conducts outside sales efforts commensurate with market opportunity to generate new business clients while also maintaining and expanding existing consumer and business banking relationships Educates associates, customers, and surrounding community about best practices to achieve and maintain financial wellness in addition to emerging bank technology and digital solutions Coaches and develops branch associates through execution of iConnect - the Region's Sales, Service and Coaching process Provides consistent and timely coaching and guidance to associates to assist with strengthening their product knowledge and identifying customer needs Educates and advises customers on Regions Consumer and Business products and services Ensures a consistent optimal customer experience, including handling customer’s transactional needs as needed Resolves escalated customer and associate issues and provides counseling to associates as needed Manages recruiting and selection process for assigned branch Maintains relationships with Line of Business partners and refers customers to an internal team of experts when additional complex financial goals and needs are recognized Follows all bank policies, processes, procedures, and internal audit requirements and adheres to applicable laws and regulations Requirements
High School Diploma or GED Three (3) years of Financial Services, sales, or sales management experience Expected to obtain an active Life Insurance License within first twelve (12) months and maintain continuing education for licensing requirements Ability to work on Saturday as needed Preferences
College degree Life Insurance License Supervisory experience within the Financial Services industry Six (6) years of banking and/or lending experience Six (6) years of relationship-based client consultation experience Skills and Competencies
Ability to exhibit mastery of key advice, guidance, and education concepts Ability to handle multiple priorities simultaneously Ability to provide effective feedback and guidance Excellent communication and customer service skills Excellent leadership and problem-solving skills Position Type
Full time Compensation Details
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position. Job Range Target: $55,909.26 USD - $73,674.00 USD Benefits Information
Paid Vacation/Sick Time 401K with Company Match Medical, Dental and Vision Benefits Disability Benefits Health Savings Account Flexible Spending Account Life Insurance Parental Leave Employee Assistance Program Associate Volunteer Program Location Details
Financial West, Little Rock, Arkansas Equal Opportunity Employer/including Disabled/Veterans
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The Branch Manager is responsible for maintaining an engaged, operationally sound, and high performing team dedicated to improving the financial wellness of our customers. This position acts as a player and coach, oversees branch operations, directly manages associate performance, and provides guidance as needed to ensure associates are helping customers reach their financial goals by understanding and meeting customer needs. Branch Managers are expected to drive branch performance results through strong individual sales performance in addition to ensuring the team meets and exceeds branch sales, quality, and service goals while maintaining an operationally efficient and compliant branch. Regions' mission is to make life better for our customers and communities, and we are looking for candidates committed to fostering customer relationships, identifying needs and creating a path to achieving financial goals. Primary Responsibilities
Leads a small to moderate sized team of branch associates responsible for impacting new revenue generation through identifying customer needs and providing appropriate guidance and perspective about Regions solutions Conducts outside sales efforts commensurate with market opportunity to generate new business clients while also maintaining and expanding existing consumer and business banking relationships Educates associates, customers, and surrounding community about best practices to achieve and maintain financial wellness in addition to emerging bank technology and digital solutions Coaches and develops branch associates through execution of iConnect - the Region's Sales, Service and Coaching process Provides consistent and timely coaching and guidance to associates to assist with strengthening their product knowledge and identifying customer needs Educates and advises customers on Regions Consumer and Business products and services Ensures a consistent optimal customer experience, including handling customer’s transactional needs as needed Resolves escalated customer and associate issues and provides counseling to associates as needed Manages recruiting and selection process for assigned branch Maintains relationships with Line of Business partners and refers customers to an internal team of experts when additional complex financial goals and needs are recognized Follows all bank policies, processes, procedures, and internal audit requirements and adheres to applicable laws and regulations Requirements
High School Diploma or GED Three (3) years of Financial Services, sales, or sales management experience Expected to obtain an active Life Insurance License within first twelve (12) months and maintain continuing education for licensing requirements Ability to work on Saturday as needed Preferences
College degree Life Insurance License Supervisory experience within the Financial Services industry Six (6) years of banking and/or lending experience Six (6) years of relationship-based client consultation experience Skills and Competencies
Ability to exhibit mastery of key advice, guidance, and education concepts Ability to handle multiple priorities simultaneously Ability to provide effective feedback and guidance Excellent communication and customer service skills Excellent leadership and problem-solving skills Position Type
Full time Compensation Details
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position. Job Range Target: $55,909.26 USD - $73,674.00 USD Benefits Information
Paid Vacation/Sick Time 401K with Company Match Medical, Dental and Vision Benefits Disability Benefits Health Savings Account Flexible Spending Account Life Insurance Parental Leave Employee Assistance Program Associate Volunteer Program Location Details
Financial West, Little Rock, Arkansas Equal Opportunity Employer/including Disabled/Veterans
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