Branch Manager (Bentonville Branch)

Job Description: At Regions, the Branch Manager is responsible for maintaining an engaged, operationally sound, and high performing team dedicated to improving the financial wellness of our customers. This position acts as a player and coach, oversees branch operations, directly manages associate performance, and provides guidance as needed to ensure associates are helping customers reach their financial goals by understanding and meeting customer needs. Regions' mission is to make life better for our customers and communities, and we are looking for candidates committed to fostering customer relationships, identifying needs and creating a path to achieving financial goals. The successful candidate should be individually driven and competitive, as well as motivated to work as a team to achieve a common goal. Primary Responsibilities

Leads a small team of branch associates responsible for contributing to new revenue generation through identifying customer needs and providing appropriate guidance and perspective about Regions solutions Conducts outside sales efforts commensurate with market opportunity to generate new business clients while also maintaining and expanding existing consumer and business banking relationships Educates associates, customers, and surrounding communities about best practices to achieve and maintain financial wellness in addition to emerging bank technology and digital solutions such as mobile, online and ATM offerings, all designed to make banking easier Coaches and develops branch associates through execution of iConnect - the Region's Sales, Service and Coaching process, with considerable guidance from assigned mentor, senior level managers and internal support partners Provides consistent and timely coaching and guidance to associates to assist with strengthening their product knowledge and identifying customer needs Educates and advises customers on Regions Consumer and Business products and services, including all loan and deposit types in addition to assisting with annuities and life insurance Ensures a consistent optimal customer experience, including handling customer’s transactional needs as needed Resolves escalated customer and associate issues and provides counseling to associates as needed in partnership with senior leadership and Human Resources Manages recruiting and selection process for assigned branch Maintains relationships with Line of Business partners and refers customers to an internal team of experts when additional complex financial goals and needs are recognized Follows all bank policies, processes, procedures, and internal audit requirements and adheres to applicable laws and regulations Requirements

High School Diploma or GED Two (2) years of Financial Services, sales, or sales management experience Expected to obtain an active Life Insurance License within first twelve (12) months and maintain continuing education for licensing requirements Ability to work on Saturday as needed Preferences

College degree Life Insurance License Supervisory experience within the Financial Services industry Five (5) years of banking and/or lending experience Five (5) years of relationship-based client consultation experience Skills and Competencies

Ability to exhibit mastery of key advice, guidance, and education concepts Ability to handle multiple priorities simultaneously Ability to provide effective feedback and guidance Excellent communication and customer service skills Excellent leadership and problem-solving skills Location: Bentonville, Arkansas Equal Opportunity Employer/including Disabled/Veterans

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