Care Resource Community Health Centers, Inc.
HOUSING CASE MANAGER
Care Resource Community Health Centers, Inc., Fort Lauderdale, Florida, us, 33336
Overview
Join to apply for the
HOUSING CASE MANAGER
role at
Care Resource Community Health Centers, Inc. The Housing Case Manager is responsible for assessing and coordinating Housing Opportunities for Persons with AIDS (HOPWA) and other programs for Care Resource clients. Essential Job Responsibilities
Screen and assess new clients for HOPWA services and other forms of housing stability services (e.g. Section 8; Homeless Assistance Programming; Other Housing services) according to the intake schedule. Complete applications for HOPWA programs and other housing programs. Determine eligibility for HOPWA programs and other housing programs. Identify resources and refer applicants to the appropriate housing programs. Follow up with clients on housing stability (HOPWA and non-HOPWA housing). Refer clients to Rapid Rehousing program. Caseload Management
Maintain an average annual active caseload as assigned by manager. Act as a liaison when required to ensure clients are properly referred to services within agency programs or external services to remove barriers to treatment and care. Service Planning And Documentation
Ensure all documentation is timely, accurate, legible, and clear. Empower clients to participate in their treatment planning as needed. Maintain progress notes and progress reviews in client records as specified in agency policy, program guidelines and performance standards. Input client information using electronic data-entry according to agency and departmental guidelines. Maintain an accurate record on time sheets reflecting time spent working within a program. Prepare necessary program reports and records as requested by the supervisor and/or manager. Manage Resources
Maintain comprehensive knowledge of community services to apply knowledge of services to individual client needs. Support billing through concurrent documentation of services provided and budget activities as required (i.e. reconciling billing across data systems including: PCIS, Web-based systems, Provider Enterprise, CaseWatch, Service Point, NextGen and Electronic Health records). Participate in staff training sessions within the timeframes specified and as required by the agency or the funding source. Community Involvement
Participate in agency developmental activities as requested. Other duties as assigned. Safety
Ensure proper hand washing according to the Centers for Disease Control and Prevention guidelines. Understand and appropriately acts upon assigned role in Emergency Code System. Understand and perform assigned role in agency’s Continuity of Operations Plan (COOP). Culture of Service: 3 C’s
Compassion
Greet internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language. Listen to internal or external customers (i.e. patient, client, staff, vendor) attentively, reassuring an understanding of the request and providing appropriate options or resolutions. Competency
Provide services required by following established protocols and when needed, procures additional help to answer questions to ensure appropriate services are delivered. Commitment
Take initiative and anticipate internal or external customer needs by engaging them in the process and following up as needed. Prioritize internal or external customer (i.e., patient, client, staff, vendor) requests to ensure prompt and effective responses are provided. Contact Responsibility
The responsibility for internal and external contacts is frequent and important. Physical Requirements
This work requires the following physical activities: constant sitting, walking, hearing and talking in person and talking on the phone. Occasional driving stretching/reaching and standing are required. Work usually is performed in an office setting. Sometimes, work is performed in patients’ homes, community agency settings and in hospitals. Other
Participates in health center developmental activities as requested. Other duties as assigned. Seniority level
Entry level Employment type
Full-time Job function
Other Industries
Medical Practices
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Join to apply for the
HOUSING CASE MANAGER
role at
Care Resource Community Health Centers, Inc. The Housing Case Manager is responsible for assessing and coordinating Housing Opportunities for Persons with AIDS (HOPWA) and other programs for Care Resource clients. Essential Job Responsibilities
Screen and assess new clients for HOPWA services and other forms of housing stability services (e.g. Section 8; Homeless Assistance Programming; Other Housing services) according to the intake schedule. Complete applications for HOPWA programs and other housing programs. Determine eligibility for HOPWA programs and other housing programs. Identify resources and refer applicants to the appropriate housing programs. Follow up with clients on housing stability (HOPWA and non-HOPWA housing). Refer clients to Rapid Rehousing program. Caseload Management
Maintain an average annual active caseload as assigned by manager. Act as a liaison when required to ensure clients are properly referred to services within agency programs or external services to remove barriers to treatment and care. Service Planning And Documentation
Ensure all documentation is timely, accurate, legible, and clear. Empower clients to participate in their treatment planning as needed. Maintain progress notes and progress reviews in client records as specified in agency policy, program guidelines and performance standards. Input client information using electronic data-entry according to agency and departmental guidelines. Maintain an accurate record on time sheets reflecting time spent working within a program. Prepare necessary program reports and records as requested by the supervisor and/or manager. Manage Resources
Maintain comprehensive knowledge of community services to apply knowledge of services to individual client needs. Support billing through concurrent documentation of services provided and budget activities as required (i.e. reconciling billing across data systems including: PCIS, Web-based systems, Provider Enterprise, CaseWatch, Service Point, NextGen and Electronic Health records). Participate in staff training sessions within the timeframes specified and as required by the agency or the funding source. Community Involvement
Participate in agency developmental activities as requested. Other duties as assigned. Safety
Ensure proper hand washing according to the Centers for Disease Control and Prevention guidelines. Understand and appropriately acts upon assigned role in Emergency Code System. Understand and perform assigned role in agency’s Continuity of Operations Plan (COOP). Culture of Service: 3 C’s
Compassion
Greet internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language. Listen to internal or external customers (i.e. patient, client, staff, vendor) attentively, reassuring an understanding of the request and providing appropriate options or resolutions. Competency
Provide services required by following established protocols and when needed, procures additional help to answer questions to ensure appropriate services are delivered. Commitment
Take initiative and anticipate internal or external customer needs by engaging them in the process and following up as needed. Prioritize internal or external customer (i.e., patient, client, staff, vendor) requests to ensure prompt and effective responses are provided. Contact Responsibility
The responsibility for internal and external contacts is frequent and important. Physical Requirements
This work requires the following physical activities: constant sitting, walking, hearing and talking in person and talking on the phone. Occasional driving stretching/reaching and standing are required. Work usually is performed in an office setting. Sometimes, work is performed in patients’ homes, community agency settings and in hospitals. Other
Participates in health center developmental activities as requested. Other duties as assigned. Seniority level
Entry level Employment type
Full-time Job function
Other Industries
Medical Practices
#J-18808-Ljbffr