Care Resource Community Health Centers, Inc.
HOUSING SPECIALIST (Midtown & Miami Beach)
Care Resource Community Health Centers, Inc., Miami, Florida, us, 33222
HOUSING SPECIALIST (Midtown & Miami Beach)
Join to apply for the
HOUSING SPECIALIST (Midtown & Miami Beach)
role at
Care Resource Community Health Centers, Inc. The Housing Specialist is responsible for screening, certifying and recertifying clients for City of Miami’s Housing Opportunities for People with AIDS (HOPWA) program eligibility. They will properly maintain client caseload documents, act as a liaison between clients, landlords, City of Miami and between Care Resource. Essential Job Responsibilities
Coordinate with the City of Miami:
Responsible for upholding policies as outlined in the HOPWA Policies and Procedures Manual. Calculate utility allowances, tenant rent and housing assistance. Submit packages to the City for client approval and approve moving-in/out when authorization from the City is received. Investigate alleged incidents of program rule violations and/or abuse by clients or landlords. Ensure that the re-certification process begins at least ninety to 120 days prior to the expiration of the certification date. Report to the City of Miami, changes to client’s household composition, income, adjustments to rental assistance and client terminations. Coordinates with Landlords
Meet with property owners and interested property owners to review Federal and local HOPWA rules, regulations, program paperwork and secure owner’s written agreement to participate in the program when appropriate. Assist clients with identifying suitable housing, negotiating rental agreements, and reviewing lease for compliance with federal, state and local laws. Assist tenants and landlords with resolving housing-related issues as appropriate and serve as a liaison between the landlord and the City of Miami HOPWA program. Request emergency inspections when conditions are considered to be unsafe. Perform exit walk through to ensure that the client’s deposit is returned to client and/or City of Miami upon client’s move. Coordinates Housing Services
Maintain an average annual active caseload as required by manager. Screen, certify and re-certify prospective clients/current clients for entry into or continuation in the HOPWA long-term rental assistance program within program timeframes. Conduct income verifications and eligibility determinations based on the City requirements for certification/recertification yearly. Perform client’s orientation to the program including rules, expectations, obligations and rights including grievance processes (both Care Resource’s and City of Miami’s). Arrange and monitor inspection of properties for clients that are moving in/out, or upon client’s request and coordinates annual inspections. Conduct initial housing stability assessments and develop a housing stability plan in connection with the Ryan White Case management plan. Act as a liaison between client and Medical Case Manager to ensure client’s continued housing stability and access to necessary services. Make monthly contact with clients to ensure continued client occupancy, well-being and good relationships with landlord and neighbors. Conduct quarterly home visits to monitor client’s housing stability, condition of housing unit, assist the client with reviewing and updating their housing plan. Prepare chronology and supporting documentation regarding continuation or termination of participation in the program in the event of a program rule violation by either client or landlord. Maintain progress notes and progress reviews within the client records as specified in the agency policy, program guidelines and performance standards. Maintain comprehensive knowledge of community services in order to apply knowledge of services to individual client needs. Support billing through concurrent documentation of service provided and budget activities as required (i.e. reconciling billing across data systems including Provide, CareWare, CASEWATCH and client records). Other Job Responsibilities
Attend required meetings and staff training sessions. Identify housing resources on behalf of clients. Prepare necessary program reports and records as requested. Participate in Quality Assurance activities as required. Participate in agency developmental activities as requested. Other duties as assigned. Safety
Ensure proper hand washing according to Centers for Disease Control and Prevention guidelines. Understand and appropriately act upon assigned role in Emergency Code System. Understand and perform assigned role in agency’s Continuity of Operations Plan (COOP). Culture of Service: 3 C’s
Compassion Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language. Competency Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered. Commitment Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided Seniority level
Entry level Employment type
Full-time Job function
Other Industries: Medical Practices
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Join to apply for the
HOUSING SPECIALIST (Midtown & Miami Beach)
role at
Care Resource Community Health Centers, Inc. The Housing Specialist is responsible for screening, certifying and recertifying clients for City of Miami’s Housing Opportunities for People with AIDS (HOPWA) program eligibility. They will properly maintain client caseload documents, act as a liaison between clients, landlords, City of Miami and between Care Resource. Essential Job Responsibilities
Coordinate with the City of Miami:
Responsible for upholding policies as outlined in the HOPWA Policies and Procedures Manual. Calculate utility allowances, tenant rent and housing assistance. Submit packages to the City for client approval and approve moving-in/out when authorization from the City is received. Investigate alleged incidents of program rule violations and/or abuse by clients or landlords. Ensure that the re-certification process begins at least ninety to 120 days prior to the expiration of the certification date. Report to the City of Miami, changes to client’s household composition, income, adjustments to rental assistance and client terminations. Coordinates with Landlords
Meet with property owners and interested property owners to review Federal and local HOPWA rules, regulations, program paperwork and secure owner’s written agreement to participate in the program when appropriate. Assist clients with identifying suitable housing, negotiating rental agreements, and reviewing lease for compliance with federal, state and local laws. Assist tenants and landlords with resolving housing-related issues as appropriate and serve as a liaison between the landlord and the City of Miami HOPWA program. Request emergency inspections when conditions are considered to be unsafe. Perform exit walk through to ensure that the client’s deposit is returned to client and/or City of Miami upon client’s move. Coordinates Housing Services
Maintain an average annual active caseload as required by manager. Screen, certify and re-certify prospective clients/current clients for entry into or continuation in the HOPWA long-term rental assistance program within program timeframes. Conduct income verifications and eligibility determinations based on the City requirements for certification/recertification yearly. Perform client’s orientation to the program including rules, expectations, obligations and rights including grievance processes (both Care Resource’s and City of Miami’s). Arrange and monitor inspection of properties for clients that are moving in/out, or upon client’s request and coordinates annual inspections. Conduct initial housing stability assessments and develop a housing stability plan in connection with the Ryan White Case management plan. Act as a liaison between client and Medical Case Manager to ensure client’s continued housing stability and access to necessary services. Make monthly contact with clients to ensure continued client occupancy, well-being and good relationships with landlord and neighbors. Conduct quarterly home visits to monitor client’s housing stability, condition of housing unit, assist the client with reviewing and updating their housing plan. Prepare chronology and supporting documentation regarding continuation or termination of participation in the program in the event of a program rule violation by either client or landlord. Maintain progress notes and progress reviews within the client records as specified in the agency policy, program guidelines and performance standards. Maintain comprehensive knowledge of community services in order to apply knowledge of services to individual client needs. Support billing through concurrent documentation of service provided and budget activities as required (i.e. reconciling billing across data systems including Provide, CareWare, CASEWATCH and client records). Other Job Responsibilities
Attend required meetings and staff training sessions. Identify housing resources on behalf of clients. Prepare necessary program reports and records as requested. Participate in Quality Assurance activities as required. Participate in agency developmental activities as requested. Other duties as assigned. Safety
Ensure proper hand washing according to Centers for Disease Control and Prevention guidelines. Understand and appropriately act upon assigned role in Emergency Code System. Understand and perform assigned role in agency’s Continuity of Operations Plan (COOP). Culture of Service: 3 C’s
Compassion Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language. Competency Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered. Commitment Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided Seniority level
Entry level Employment type
Full-time Job function
Other Industries: Medical Practices
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