Auctane
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Senior Manager, Copywriting
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Auctane About Us
At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe. The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.
Our values
Win as One. Delight Customers. Deliver Great Outcomes. About The Role Reporting to the VP of Brand Marketing, this creative leadership position will spearhead the building, leadership, and management of the Copywriting team, while also actively contributing to the development and execution of copy across marketing channels and initiatives. The ideal candidate has a strong portfolio demonstrating a range of emotionally resonant copy and campaigns that break through and convert, a proven history of establishing and managing scalable copy practices and processes, and experience mentoring and managing a team. Experience adopting and applying AI tools to enhance, proof, and accelerate strategic copy development is essential to this role. About The Team At Auctane, our Brand Marketing team brings our brand to life—through creative, content, campaigns, and experiences that build a connection with our audience and move them to action. We're seeking a Senior Manager, Copywriting to help fuel business growth through compelling copy, campaigns, and concepts that build emotional connections with our audience and deliver results. Responsibilities:
Create clear, consistent, and compelling copy for various marketing channels, including website, social media, emails, paid advertisements, and other marketing materials Develop and implement effective copywriting strategies aligned with business objectives to drive brand awareness, conversion, and retention. Develop copy, campaign and brand concepts that are strategically sound, audience-aware, and creatively fresh. Ensure copy is aligned with brand positioning, creative strategy, and channel best practices. Leadership and Team Management:
Lead, mentor, and inspire the copy team to deliver high-quality work through thoughtful feedback, collaborative brainstorming, and regular check-ins. Establish clear copywriting processes, documentation practices, and record-keeping standards that enable the team to work efficiently and consistently. Work with brand and marketing leaders and stakeholders to ensure the process from brief, review/feedback to copy output is clear and understandable. Establish clear processes, documentation practices, and record-keeping standards that enable the team to work efficiently and consistently. Foster strong stakeholder relationships for a collaborative team approach that achieves creative work aligned with business goals. Build strong partnerships with agencies, vendors, and cross-functional stakeholders, ensuring smooth collaboration and alignment on deliverables. Lead by example in upholding best practices for writing, editing and creative collaboration. Requirements:
8+ years of relevant copywriting experience at agencies, studios, or in-house, with a minimum of 2+ years of direct management and mentorship of other copywriters. Bachelor's degree in marketing, communications, journalism, or a related field preferred Proven experience in strategic performance-focused copywriting across websites, digital advertising, email, social media, video and other brand and direct response channels, with a portfolio demonstrating creativity and versatility. The ability to translate complex problems into simple, focused narratives or campaign concepts that can travel across an organization. Strong leadership and team management skills. Excellent written and verbal communication skills. Exceptional organizational skills, with experience building processes, managing documentation, and keeping cross-functional teams aligned Proficient in using content management systems and familiar with SEO best practices. What We Offer:
Hybrid work environment with flexible time off policy 401k employer matching program Annual merit reviews and rewards for hard work and achievements Company events and team-building activities Attractive office space in the heart of central Austin, Texas Health and Wellness programs, including medical, dental, and vision plans Employee Assistance Program with free mental health sessions Education reimbursement and gym discounts Inclusive, casual and upbeat work environment Equal Opportunity Employer:
Auctane is an Equal Opportunity Employer and welcomes applications from diverse candidates.
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Senior Manager, Copywriting
role at
Auctane About Us
At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe. The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.
Our values
Win as One. Delight Customers. Deliver Great Outcomes. About The Role Reporting to the VP of Brand Marketing, this creative leadership position will spearhead the building, leadership, and management of the Copywriting team, while also actively contributing to the development and execution of copy across marketing channels and initiatives. The ideal candidate has a strong portfolio demonstrating a range of emotionally resonant copy and campaigns that break through and convert, a proven history of establishing and managing scalable copy practices and processes, and experience mentoring and managing a team. Experience adopting and applying AI tools to enhance, proof, and accelerate strategic copy development is essential to this role. About The Team At Auctane, our Brand Marketing team brings our brand to life—through creative, content, campaigns, and experiences that build a connection with our audience and move them to action. We're seeking a Senior Manager, Copywriting to help fuel business growth through compelling copy, campaigns, and concepts that build emotional connections with our audience and deliver results. Responsibilities:
Create clear, consistent, and compelling copy for various marketing channels, including website, social media, emails, paid advertisements, and other marketing materials Develop and implement effective copywriting strategies aligned with business objectives to drive brand awareness, conversion, and retention. Develop copy, campaign and brand concepts that are strategically sound, audience-aware, and creatively fresh. Ensure copy is aligned with brand positioning, creative strategy, and channel best practices. Leadership and Team Management:
Lead, mentor, and inspire the copy team to deliver high-quality work through thoughtful feedback, collaborative brainstorming, and regular check-ins. Establish clear copywriting processes, documentation practices, and record-keeping standards that enable the team to work efficiently and consistently. Work with brand and marketing leaders and stakeholders to ensure the process from brief, review/feedback to copy output is clear and understandable. Establish clear processes, documentation practices, and record-keeping standards that enable the team to work efficiently and consistently. Foster strong stakeholder relationships for a collaborative team approach that achieves creative work aligned with business goals. Build strong partnerships with agencies, vendors, and cross-functional stakeholders, ensuring smooth collaboration and alignment on deliverables. Lead by example in upholding best practices for writing, editing and creative collaboration. Requirements:
8+ years of relevant copywriting experience at agencies, studios, or in-house, with a minimum of 2+ years of direct management and mentorship of other copywriters. Bachelor's degree in marketing, communications, journalism, or a related field preferred Proven experience in strategic performance-focused copywriting across websites, digital advertising, email, social media, video and other brand and direct response channels, with a portfolio demonstrating creativity and versatility. The ability to translate complex problems into simple, focused narratives or campaign concepts that can travel across an organization. Strong leadership and team management skills. Excellent written and verbal communication skills. Exceptional organizational skills, with experience building processes, managing documentation, and keeping cross-functional teams aligned Proficient in using content management systems and familiar with SEO best practices. What We Offer:
Hybrid work environment with flexible time off policy 401k employer matching program Annual merit reviews and rewards for hard work and achievements Company events and team-building activities Attractive office space in the heart of central Austin, Texas Health and Wellness programs, including medical, dental, and vision plans Employee Assistance Program with free mental health sessions Education reimbursement and gym discounts Inclusive, casual and upbeat work environment Equal Opportunity Employer:
Auctane is an Equal Opportunity Employer and welcomes applications from diverse candidates.
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