Lennox
Overview
Lennox National Account Services (NAS), wholly owned by Lennox International, is a major national player in the Commercial HVAC maintenance and service industry. NAS has 100+ offices across the continental United States and is growing. Lennox is an EEOC employer. Benefits information is available on the LII Benefits page. The company offers a 401(k) matching plan, health and wellness programs, perks and discounts, pet insurance, free subscriptions, and more. Benefits may vary by position and are subject to change. What Drives Success
This specialist is responsible for handling incoming customer calls and fulfilling customer needs to ensure satisfaction. The specialist may also respond to e-mail inquiries. While providing outstanding customer service is the primary function, the person in this position may have the opportunity to sell or promote products and services. Responsibilities
Process new orders based on customer requests. Track open orders to ensure completeness in a prompt manner. Check pricing and verify availability. Review and troubleshoot customer problems and initiate standard action for repair, replacement, return or field service as guided by customer service policies. Use a computerized system for tracking, information gathering and/or troubleshooting. Respond to customer inquiries, as needed, by referring them to published materials, secondary sources or more senior staff. What We Are Looking For
Requires a high school diploma or an equivalent combination of education and experience. A bachelor\'s degree or equivalent is preferred. Excellent written and verbal communication skills, including effective listening skills. Ability to learn and understand technical terminology. Must be able to work in a fast-paced goal-oriented environment. Able to handle multiple tasks, stay organized, and focused on details. Requires limited knowledge of the organization, products, and/or services. Requires ability to navigate a computerized data entry system or other relevant applications. What We Offer
Compensation : This is a salaried non-exempt role. The starting salary range for this role and market is between
($35,000 – $42,000)
annually. The final salary depends on geography, skills, education, experience, and other qualifications. Employees in this role are eligible for a bonus under the company\'s applicable plan. Note: taxes, overtime rules, and state law may affect compensation. Benefits : Subject to eligibility requirements, the following benefits are offered: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance. Depending on date of hire and eligibility, new employees may receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year. Our Culture : Lennox\'s core values are Integrity, Respect & Excellence. We are an equal opportunity employer committed to recruiting, developing, and retaining talented individuals from diverse backgrounds. We invite you to grow with us. Disclaimers: The compensation and benefits information is accurate as of the posting date. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job Details
Seniority level : Entry level Employment type : Full-time Job function : Sales and Business Development Industries : Manufacturing Referrals increase your chances of interviewing at Lennox. Get notified about new Account Coordinator jobs in Fort Lauderdale, FL. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Lennox National Account Services (NAS), wholly owned by Lennox International, is a major national player in the Commercial HVAC maintenance and service industry. NAS has 100+ offices across the continental United States and is growing. Lennox is an EEOC employer. Benefits information is available on the LII Benefits page. The company offers a 401(k) matching plan, health and wellness programs, perks and discounts, pet insurance, free subscriptions, and more. Benefits may vary by position and are subject to change. What Drives Success
This specialist is responsible for handling incoming customer calls and fulfilling customer needs to ensure satisfaction. The specialist may also respond to e-mail inquiries. While providing outstanding customer service is the primary function, the person in this position may have the opportunity to sell or promote products and services. Responsibilities
Process new orders based on customer requests. Track open orders to ensure completeness in a prompt manner. Check pricing and verify availability. Review and troubleshoot customer problems and initiate standard action for repair, replacement, return or field service as guided by customer service policies. Use a computerized system for tracking, information gathering and/or troubleshooting. Respond to customer inquiries, as needed, by referring them to published materials, secondary sources or more senior staff. What We Are Looking For
Requires a high school diploma or an equivalent combination of education and experience. A bachelor\'s degree or equivalent is preferred. Excellent written and verbal communication skills, including effective listening skills. Ability to learn and understand technical terminology. Must be able to work in a fast-paced goal-oriented environment. Able to handle multiple tasks, stay organized, and focused on details. Requires limited knowledge of the organization, products, and/or services. Requires ability to navigate a computerized data entry system or other relevant applications. What We Offer
Compensation : This is a salaried non-exempt role. The starting salary range for this role and market is between
($35,000 – $42,000)
annually. The final salary depends on geography, skills, education, experience, and other qualifications. Employees in this role are eligible for a bonus under the company\'s applicable plan. Note: taxes, overtime rules, and state law may affect compensation. Benefits : Subject to eligibility requirements, the following benefits are offered: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance. Depending on date of hire and eligibility, new employees may receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year. Our Culture : Lennox\'s core values are Integrity, Respect & Excellence. We are an equal opportunity employer committed to recruiting, developing, and retaining talented individuals from diverse backgrounds. We invite you to grow with us. Disclaimers: The compensation and benefits information is accurate as of the posting date. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job Details
Seniority level : Entry level Employment type : Full-time Job function : Sales and Business Development Industries : Manufacturing Referrals increase your chances of interviewing at Lennox. Get notified about new Account Coordinator jobs in Fort Lauderdale, FL. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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