Overview
Responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs).
Responsibilities
- In compliance with SOPs, perform all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect.
- In compliance with SOPs and FDA guidelines, perform venipuncture on donors to begin the pheresis process.
- Evaluate vein performance of the donor to identify possible problems; make necessary corrections to expedite donation time and ensure product quality and donor safety; ensure the donation process is efficient and make adjustments as needed to provide a positive donor experience.
- Educate new donors on the use of therapeutic products made from donated plasma, explain the screening process, health screening tests, appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor; answer donor questions timely, accurately and professionally.
- Monitor donors for reactions and assist with reactions or notify appropriate staff.
- Record incidents during the pheresis process using a Personal Digital Assistant (PDA), including machine alerts/alarms, volume variances and donor adverse events.
- Perform calibrations and verify maintenance as outlined in SOPs; respond to and resolve complex equipment alarms or donor issues.
- Troubleshoot equipment failures; create incident documentation; remove and/or replace equipment from service.
- Monitor donor flow on the floor to ensure continuous turnover; alert Group Leader or Supervisor of donor flow issues.
- Collect arm samples or whole blood samples from donors for testing.
- Ensure accurate recording of donor data in the electronic donor information management system per SOPs.
- Understand policies and procedures associated with hyperimmune programs at the center, if applicable.
- Maintain a clean, efficient work environment and ensure sufficient operating supplies and forms are available; follow Health Safety & Environmental (HSE) and OSHA policies and promote safety in all actions.
- Maintain confidentiality of all personnel, donor and center information.
- May be cross-trained in other areas to meet business needs.
- Bilingual skills may be required, at the organization's discretion, to meet business needs.
- Perform other job-related duties as assigned.
Education
- High school diploma or equivalent required.
Experience
- Internal CSL Employees/Applicants must have successfully completed the CSL Plasma Phlebotomy training.
- External candidates must have a minimum of 6 months experience as a phlebotomist; 1 year of experience is preferable.
- Minimum twelve (12) months experience in a medical or health care environment preferred or an equivalent combination of education and experience.
Working Conditions (physical & mental requirements)
- Ability to complete routine forms or conduct routine oral communications; understand, remember and apply oral and/or written instructions.
- Must be able to see and speak with customers and observe equipment operation.
- Occasionally stand and walk up to 100% of the time; reach, bend, kneel and have a high level of manual dexterity.
- Occasionally lift and carry up to 25 pounds.
- Fast-paced environment with frequent interruptions; exposure to hazardous chemicals, extreme temperatures and blood-borne pathogens.
- Must wear Personal Protective Equipment where required; may require overtime and extended hours to support center needs.
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.
Our Benefits
For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp.
About CSL Plasma
CSL Plasma operates one of the world’s largest and most sophisticated plasma collection networks, with over 350 plasma collection centers in the U.S., Europe and China. Headquartered in Boca Raton, Florida, CSL Plasma is a subsidiary of CSL Behring, a global biotherapeutics business and a member of CSL. Plasma collected at CSL Plasma facilities is used by CSL Behring for manufacturing lifesaving plasma-derived therapies in more than 100 countries. The parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people.
We want CSL to reflect the world around us
At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more about Inclusion and Belonging at CSL.
Do work that matters at CSL Plasma!
Job-related metadata
- Seniority level Not Applicable
- Employment type Part-time
- Job function Health Care Provider