Sports Basement is hiring: Snow Shop Technician - Sports Basement in San Jose

Overview Snow Technician (Ski Shop) – Level 2-4 at Sports Basement. Reports to: Lead, Assistant Manager, Manager, Senior Manager, Assistant General Manager, and General Manager. Compensation: $17-$30, non-exempt; starting wages depend on location and experience. Seasonal, part-time, and full-time positions available. Who We Are Join Sports Basement, a sporting-goods retailer specialized in being a hub for the community, selling the best brands with basement prices, and giving back to the community since 1998. From a one-off shop in a San Francisco warehouse open only on the weekends to 12 fully stocked Bay Area locations and a recently opened OC location, we’ve added a rentals program, developed full-blown ski shops and bike shops in house, and created SportsBasement.com geared for your gear needs. We’ve grown up quite a bit since 1998. Thanks to you, we’re incredibly proud of the company we are today. Our Mission We strive to help those communities shine a little brighter, be a little greener, and make our shared outdoor and indoor spaces more fun and accessible for everyone. At the end of the day, we know that your gear is more than just stuff, and we’re more than just a store. Our Core Values Economical vs. Extravagant Proximity vs Productivity O.K. is not O.K. Creativity before efficiency Autonomy before rules YES! vs. NO Safety before speed Full Description Summary : As a Snow Technician, you will repair and service ski and snowboard equipment. You’ll inspect equipment to determine tuning and repair needs. You’ll have the chance to get your hands dirty in the ski shop and share your wealth of knowledge. You will provide WOW customer service with your repairs. Depending on the needs of the store, other duties may be assigned from time to time. What You’ll Do Implement company core values, policies, procedures, and safety measures. Demonstrate the SB value “OK is not OK” in all aspects of your role. Demonstrate good judgment in all situations. Hustle throughout your shift in a fast-paced environment. Remain positive in challenging situations and offer creative solutions to problems. General Duties Ensure WOW customer experience with efficient, friendly service both in person and via telephone. Edge/Wax and tune skis and snowboards in a safe and efficient manner. Installing/Testing bindings of skis and snowboards in a safe and efficient manner. Stock and clean repair area. Assist customers with shopwork intake and pick-up using Wintersteiger. Manage/Oversee shop work going to and from Tune-Center in Oakland. Clearly communicate and consult with customers on service and repair related issues. Assist on the sales floor with customers during busy times. Effectively communicate with other employees both in person and via telephone/radio. Work closely with your lead and manager to understand business goals. Staff Experience & Development Maintain a clean, organized, and safe work environment for staff. Efficiently prioritize and execute daily tasks/goals, projects to achieve organizational goals in a timely manner independently or as a team. Proactively improve your skills and product knowledge through SB/vendor training, product use, and participation in those activities. Other duties may be assigned from time to time. Business Experience Stay up-to-date with all company information and quickly implement department initiatives. Ability to effectively communicate both written and verbally. Benefits Sports Basement offers a competitive wage with plenty of opportunities for advancement after skills and experience are demonstrated. Specific starting wages are dependent on location and experience. We offer the following benefits: Full health, dental, and optical coverage (full-time staff). Participation in our profit-sharing bonus pool. 40% off our already low prices for life (life discount applies after you work 2,000 hours). A kitchen fully stocked with free, tasty, healthy food for breakfast, lunch, and/or dinner. A free flight every time you work the equivalent of one full year. Free skiing, camping, and biking trips with our Out of the Basement program. Free use of our rental gear. Reimbursed 40% of total out-of-pocket expenses in individual activities of our primary sports. 401(k) plan and stock options program (full-time staff). Flexible schedule for students. Previous experience in snow repair shops and with tuning equipment, base grinders/stone grinders/edge machines/base weld guns preferred. Knowledge of the ski industry; ski tech certifications and at least one binding manufacturer certification preferred. Competence in waxing, edge angles, base repairs including core shot repair, stone grind patterns, edge repairs, mounting/adjusting and testing ski bindings. Clear communication with customers on service and repair issues. Ability to organize and prioritize workflow. Some inventory management of shop parts. Must be able to lift 30 pounds, bend down repeatedly, and stand for most of a shift. Maintain a clean and safe work environment; attention to detail with low error rate. Self-sufficient and a team player who will assist teammates as needed. Time management and problem-solving skills. Available to work during operating hours including most weekdays, weekends, and holidays (except Thanksgiving and Christmas). Internal candidates: awareness of business tools pertinent to your zone/department. Training is available. Equal Opportunity Sports Basement is an equal opportunity employer to all, regardless of age, ancestry, color, disability, family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex, and sexual orientation. Seniority level Entry level Employment type Part-time Job function Management and Manufacturing Retail Referrals increase your chances of interviewing at Sports Basement by 2x #J-18808-Ljbffr