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Tata Consultancy Services

ACI Client Partner

Tata Consultancy Services, Boise, Idaho, United States, 83708

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ACI Client Partner

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Tata Consultancy Services

Job Description The Client Partner will be responsible for strategic account planning to drive growth.

Responsibilities

P&L ownership for assigned portfolio

Cultivating executive relationships in the assigned account

Identify and lead new business growth opportunities

Manage complex workstreams end to end, remain flexible on a dynamic account

Serve as the escalation point for client-related issues, ensuring prompt and effective resolution

Align services with strategic objectives

Participating in Strategic Governance meetings

Review engagement performance

Travel as needed

Skillsets

Experience in Managing CXO Connects and Non-CIO Relationships

Understanding of Retail Domain - Merchandising, Supply Chain, Ecommerce Operations

Experience in developing business proposals and make presentations to clients

Associate must have 15+ years experience with minimum 2 years’ experience as Client

Partner with team size of 300+ FTE

Experience in managing large BPS engagements for Retail would be preferred

Proven track record in storytelling through data visualization, developing insight-backed hypotheses and driving learning plans to build compelling business cases and influence key decisions

Experience collaborating, communicating, and influencing internal and external stakeholders, including cross-functional teams

Understanding the client’s business, industry, competition, company priorities and define success metrics and set goals for joint partnership objectives

Capacity to gain mastery of our products and combine it with an understanding of our client’s product/systems to drive long term big bet solutions with clients

Salary Range: $147,000-$203,000 a year

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