INSPYR
Title:
Solution Architect II – Digital Technology
Location:
Hybrid – 2 Days Onsite in Irving, TX
Duration:
6-Month Contract (Potential for Conversion)
Work Requirements:
US Citizen, GC Holders or Authorized to Work in the U.S.
Skillset / Experience:
We are seeking a
Solution Architect II – Digital Technology
to join the
Enterprise Correspondence Systems team , which serves as the digital backbone for customer communications. This architect will play a pivotal role in
designing, integrating, and optimizing enterprise-scale communication platforms
that enhance secure, scalable, and seamless customer engagement across digital and traditional channels.
The role requires a blend of
hands-on technical expertise and solution design experience —ideal for candidates with strong architectural depth in
digital correspondence, cloud environments, and enterprise system integration .
Primary Focus
This position is centered around
Enterprise Correspondence Systems
that enable customer communications through the
MyAccount portal ,
mobile app , and supporting vendor platforms (Adobe, Oracle, etc.).
You will:
Design and optimize large-scale correspondence systems that support secure digital interactions.
Integrate vendor communication management platforms into the organization’s digital ecosystem.
Architect scalable, compliant, and resilient solutions supporting omni-channel communication.
Digital Correspondence Ecosystem
MyAccount & Mobile App:
Serve as central hubs for customer correspondence, enabling secure access to billing statements, payment history, and account management. Customers can manage communication preferences and opt for paperless billing.
AI-Powered Messaging (Nanci):
The virtual assistant “Nanci” handles digital inquiries using AI. It responds to FAQs, escalates complex cases to live agents, and maintains chat transcripts for up to 13 months.
Email & Text Messaging:
Support automated digital notifications for billing, payment reminders, and verification processes. Customers can opt in for text alerts and digital statements.
Webinars & Digital Engagement:
Collaborate with internal teams and partners such as Adobe to modernize customer engagement through webinars and interactive digital content.
Key Responsibilities
Architect, design, and integrate
enterprise-scale customer correspondence solutions
across digital channels.
Partner with product, engineering, and infrastructure teams to ensure alignment with
cloud, security, and compliance frameworks .
Lead architectural decisions for
frontend, backend, and API-based integrations
supporting customer-facing platforms.
Leverage
cloud technologies (Azure preferred)
to modernize and scale communication systems.
Collaborate with
cross-functional global teams
to deliver high-impact digital capabilities.
Contribute to
technical strategy, solution roadmaps, and design reviews
for new digital initiatives.
Target Experience & Qualifications
Experience:
2–4 years of relevant experience required;
4+ years preferred .
Bachelor’s degree in
Computer Science, Engineering , or a related technical field (or equivalent experience).
Technical Skills:
Proven experience as a
Solution Architect
or
Senior Software Engineer
in digital or enterprise platforms.
Strong understanding of
modern frontend and backend stacks , both
cloud-native and on-premises .
Expertise in
cloud platforms
(Azure preferred; AWS/GCP also acceptable).
Demonstrated success delivering
consumer-facing digital products .
Experience in
content authoring, personalization, analytics , and
digital delivery channels
preferred.
Familiarity with
mobile and network architecture
design principles.
Exposure to
large-scale digital transformation initiatives .
Experience in
regulated industries , and knowledge of
AI/ML and edge computing
environments preferred.
Our benefits package includes:
Comprehensive medical benefits
Competitive pay
401(k) retirement plan
…and much more!
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients’ business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Information collected and processed through your application with INSPYR Solutions is subject to the privacy policy and AI and Automated Employment Decision Tool policy. By submitting an application, you are consenting to being contacted by INSPYR Solutions through phone, email, or text.
#J-18808-Ljbffr
Solution Architect II – Digital Technology
Location:
Hybrid – 2 Days Onsite in Irving, TX
Duration:
6-Month Contract (Potential for Conversion)
Work Requirements:
US Citizen, GC Holders or Authorized to Work in the U.S.
Skillset / Experience:
We are seeking a
Solution Architect II – Digital Technology
to join the
Enterprise Correspondence Systems team , which serves as the digital backbone for customer communications. This architect will play a pivotal role in
designing, integrating, and optimizing enterprise-scale communication platforms
that enhance secure, scalable, and seamless customer engagement across digital and traditional channels.
The role requires a blend of
hands-on technical expertise and solution design experience —ideal for candidates with strong architectural depth in
digital correspondence, cloud environments, and enterprise system integration .
Primary Focus
This position is centered around
Enterprise Correspondence Systems
that enable customer communications through the
MyAccount portal ,
mobile app , and supporting vendor platforms (Adobe, Oracle, etc.).
You will:
Design and optimize large-scale correspondence systems that support secure digital interactions.
Integrate vendor communication management platforms into the organization’s digital ecosystem.
Architect scalable, compliant, and resilient solutions supporting omni-channel communication.
Digital Correspondence Ecosystem
MyAccount & Mobile App:
Serve as central hubs for customer correspondence, enabling secure access to billing statements, payment history, and account management. Customers can manage communication preferences and opt for paperless billing.
AI-Powered Messaging (Nanci):
The virtual assistant “Nanci” handles digital inquiries using AI. It responds to FAQs, escalates complex cases to live agents, and maintains chat transcripts for up to 13 months.
Email & Text Messaging:
Support automated digital notifications for billing, payment reminders, and verification processes. Customers can opt in for text alerts and digital statements.
Webinars & Digital Engagement:
Collaborate with internal teams and partners such as Adobe to modernize customer engagement through webinars and interactive digital content.
Key Responsibilities
Architect, design, and integrate
enterprise-scale customer correspondence solutions
across digital channels.
Partner with product, engineering, and infrastructure teams to ensure alignment with
cloud, security, and compliance frameworks .
Lead architectural decisions for
frontend, backend, and API-based integrations
supporting customer-facing platforms.
Leverage
cloud technologies (Azure preferred)
to modernize and scale communication systems.
Collaborate with
cross-functional global teams
to deliver high-impact digital capabilities.
Contribute to
technical strategy, solution roadmaps, and design reviews
for new digital initiatives.
Target Experience & Qualifications
Experience:
2–4 years of relevant experience required;
4+ years preferred .
Bachelor’s degree in
Computer Science, Engineering , or a related technical field (or equivalent experience).
Technical Skills:
Proven experience as a
Solution Architect
or
Senior Software Engineer
in digital or enterprise platforms.
Strong understanding of
modern frontend and backend stacks , both
cloud-native and on-premises .
Expertise in
cloud platforms
(Azure preferred; AWS/GCP also acceptable).
Demonstrated success delivering
consumer-facing digital products .
Experience in
content authoring, personalization, analytics , and
digital delivery channels
preferred.
Familiarity with
mobile and network architecture
design principles.
Exposure to
large-scale digital transformation initiatives .
Experience in
regulated industries , and knowledge of
AI/ML and edge computing
environments preferred.
Our benefits package includes:
Comprehensive medical benefits
Competitive pay
401(k) retirement plan
…and much more!
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients’ business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Information collected and processed through your application with INSPYR Solutions is subject to the privacy policy and AI and Automated Employment Decision Tool policy. By submitting an application, you are consenting to being contacted by INSPYR Solutions through phone, email, or text.
#J-18808-Ljbffr