The Judge Group
Recruiter - IT Delivery @ The Judge Group
ONLY W2 (No C2C)
Role: Mainframe Support Analyst
Contract: 5+ Months (Contract to Hire)
Overview We are seeking a skilled Mainframe Application Support Engineer to join our team, responsible for the development, testing, implementation, and support of COBOL-based Treasury applications. This role involves working on high-volume payment systems and file transmission setups, ensuring operational excellence and continuous improvement.
Key Responsibilities
Collaborate with architects, developers, analysts, and QA engineers to deliver high-quality solutions in the financial treasury domain.
Design, code, test, and implement application enhancements within defined scope, timelines, and budgets, ensuring minimal defects.
Provide 24x7 rotational support for critical payment processing applications, responding to incidents and alerts based on priority.
Develop programs for client data transfer and conversion, including file transmission setup.
Create and refine processes to enhance resolution times and support team efficiency.
Contribute to operational readiness initiatives and evaluate the effectiveness of production releases and client onboarding.
Participate in disaster recovery and business continuity planning and exercises.
Work with cross-functional teams to resolve recurring issues and improve system stability.
Communicate effectively with internal and external stakeholders, both verbally and in writing.
Build and maintain strong relationships with key stakeholders to enhance support operations.
Required Qualifications
Education: Bachelor’s degree in Information Technology, Computer Science, or a related field.
Alternatively, a minimum of 5 years of experience in production operational support.
Equivalent combinations of education and experience will also be considered.
Experience
Minimum 5 years of experience in Mainframe application development using COBOL, JCL, CA7, VSAM, DB2, MQ, and IBM utilities.
Strong experience with file transmission protocols and tools such as Connect:Direct (NDM), SFTP, and IBM Sterling File Gateway.
Proven track record in applying ITIL best practices for service operations including incident, problem, change, and root cause analysis.
5+ years of experience in high transaction volume systems, preferably in payments.
Familiarity with SDLC and Agile/Scrum methodologies.
Strong troubleshooting skills and technical knowledge across the Mainframe stack.
Excellent communication and collaboration skills.
Ability to manage multiple priorities in a dynamic environment.
Preferred Qualifications
Experience with ACH processing and file creation/transmission.
Familiarity with Fiserv products such as PEP+ and ARP/SMS.
Experience using ServiceNow for IT service management.
ITIL certification.
Exposure to monitoring tools like Splunk, Dynatrace, TSOView, and MainView
Seniority level Mid-Senior level
Employment type Contract
Job function Administrative, Analyst, and Information Technology
Industries Banking
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Role: Mainframe Support Analyst
Contract: 5+ Months (Contract to Hire)
Overview We are seeking a skilled Mainframe Application Support Engineer to join our team, responsible for the development, testing, implementation, and support of COBOL-based Treasury applications. This role involves working on high-volume payment systems and file transmission setups, ensuring operational excellence and continuous improvement.
Key Responsibilities
Collaborate with architects, developers, analysts, and QA engineers to deliver high-quality solutions in the financial treasury domain.
Design, code, test, and implement application enhancements within defined scope, timelines, and budgets, ensuring minimal defects.
Provide 24x7 rotational support for critical payment processing applications, responding to incidents and alerts based on priority.
Develop programs for client data transfer and conversion, including file transmission setup.
Create and refine processes to enhance resolution times and support team efficiency.
Contribute to operational readiness initiatives and evaluate the effectiveness of production releases and client onboarding.
Participate in disaster recovery and business continuity planning and exercises.
Work with cross-functional teams to resolve recurring issues and improve system stability.
Communicate effectively with internal and external stakeholders, both verbally and in writing.
Build and maintain strong relationships with key stakeholders to enhance support operations.
Required Qualifications
Education: Bachelor’s degree in Information Technology, Computer Science, or a related field.
Alternatively, a minimum of 5 years of experience in production operational support.
Equivalent combinations of education and experience will also be considered.
Experience
Minimum 5 years of experience in Mainframe application development using COBOL, JCL, CA7, VSAM, DB2, MQ, and IBM utilities.
Strong experience with file transmission protocols and tools such as Connect:Direct (NDM), SFTP, and IBM Sterling File Gateway.
Proven track record in applying ITIL best practices for service operations including incident, problem, change, and root cause analysis.
5+ years of experience in high transaction volume systems, preferably in payments.
Familiarity with SDLC and Agile/Scrum methodologies.
Strong troubleshooting skills and technical knowledge across the Mainframe stack.
Excellent communication and collaboration skills.
Ability to manage multiple priorities in a dynamic environment.
Preferred Qualifications
Experience with ACH processing and file creation/transmission.
Familiarity with Fiserv products such as PEP+ and ARP/SMS.
Experience using ServiceNow for IT service management.
ITIL certification.
Exposure to monitoring tools like Splunk, Dynatrace, TSOView, and MainView
Seniority level Mid-Senior level
Employment type Contract
Job function Administrative, Analyst, and Information Technology
Industries Banking
#J-18808-Ljbffr