Matlen Silver
Mainframe Application Support Engineer x2 (Alpharetta, GA) - Fully onsite
Matlen Silver, Alpharetta, Georgia, United States, 30239
Mainframe Application Support Engineer (2 openings) – Alpharetta, GA (Fully onsite)
Job Title:
Mainframe Application Support Engineer
Duration:
Contract to hire
Hourly Pay:
$55/hr (Converted to $100k-$130k)
Eligibility:
Only USC or GC holders may apply Overview
We are recruiting a Mainframe Application Support Engineer responsible for development, testing, implementation, and support of mainframe COBOL based Treasury applications – ACH/PEP+ and ARP/SMS, as well as file transmission setups. Responsibilities
Collaborate with architects, software engineers, business systems analysts, and testing engineers to deliver high quality solutions in the financial treasury space. Code, test, and implement application enhancements meeting defined scope, target dates, and budgets with minimal defects. Maintain and support critical payment processing applications in a 24x7 rotational support environment, responding to incidents and alerts in a timely manner according to priorities. Develop programs to transfer and convert client data, including file transmission set‑up services. Develop processes and procedures to improve time to resolution and team efficiency. Participate in operational readiness key performance initiatives and measure effectiveness of production releases and client onboarding activities. Participate in disaster recovery and business continuity exercises. Collaborate with cross‑functional teams to correct recurring issues. Provide clear verbal and written communication to internal and external groups. Develop and maintain strong working relationships and strategic partnerships with key stakeholders/customers across the organization to maximize operational support effectiveness. Educational Qualifications
Bachelor’s degree in information technology, computer science, or other applicable field. In lieu of degree, a minimum of 5 years of experience in production operational support. Equivalent combination of education and experience is acceptable. Job Related Experience
Minimum 5 years of experience in Mainframe application development using COBOL, JCL, CA7, VSAM, DB2, MQ, and other IBM utilities. Minimum 5 years of experience in file transmission protocols and tools – Connect: Direct (NDM), SFTP, IBM Sterling File Gateway. 5+ years driving ITIL best practice techniques for service operations including root cause analysis, problem, change, and incident management. 5+ years of relevant experience in a payments or high transaction volume systems. Well versed with all phases of SDLC and Agile Scrum methodologies. Role requires strong technical knowledge across the entire technology stack but is mainly based on Mainframe. Deep understanding of troubleshooting methodology. Exceptional communication skills (verbal and written). Ability to work across multiple teams in a matrixed environment to accomplish objectives. Strong organizational skills with experience working a dynamic work environment and managing multiple projects simultaneously. Ability to easily adapt and manage changing priorities. Preferred Qualifications
ACH Processing experience. File Creation and Transmission experience. Experience with Fiserv products and services – PEP+ and ARP/SMS. Experience with ServiceNow. ITIL experience or certification. Experience with industry standard monitoring tools (Splunk, Dynatrace, TSOView, MainView). About Matlen Silver
Experience Matters. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works. Equal Opportunity Employer
Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non‑job‑related medical condition or disability, or any other legally protected status. If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at info@matlensilver.com or 908‑393‑8600.
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Job Title:
Mainframe Application Support Engineer
Duration:
Contract to hire
Hourly Pay:
$55/hr (Converted to $100k-$130k)
Eligibility:
Only USC or GC holders may apply Overview
We are recruiting a Mainframe Application Support Engineer responsible for development, testing, implementation, and support of mainframe COBOL based Treasury applications – ACH/PEP+ and ARP/SMS, as well as file transmission setups. Responsibilities
Collaborate with architects, software engineers, business systems analysts, and testing engineers to deliver high quality solutions in the financial treasury space. Code, test, and implement application enhancements meeting defined scope, target dates, and budgets with minimal defects. Maintain and support critical payment processing applications in a 24x7 rotational support environment, responding to incidents and alerts in a timely manner according to priorities. Develop programs to transfer and convert client data, including file transmission set‑up services. Develop processes and procedures to improve time to resolution and team efficiency. Participate in operational readiness key performance initiatives and measure effectiveness of production releases and client onboarding activities. Participate in disaster recovery and business continuity exercises. Collaborate with cross‑functional teams to correct recurring issues. Provide clear verbal and written communication to internal and external groups. Develop and maintain strong working relationships and strategic partnerships with key stakeholders/customers across the organization to maximize operational support effectiveness. Educational Qualifications
Bachelor’s degree in information technology, computer science, or other applicable field. In lieu of degree, a minimum of 5 years of experience in production operational support. Equivalent combination of education and experience is acceptable. Job Related Experience
Minimum 5 years of experience in Mainframe application development using COBOL, JCL, CA7, VSAM, DB2, MQ, and other IBM utilities. Minimum 5 years of experience in file transmission protocols and tools – Connect: Direct (NDM), SFTP, IBM Sterling File Gateway. 5+ years driving ITIL best practice techniques for service operations including root cause analysis, problem, change, and incident management. 5+ years of relevant experience in a payments or high transaction volume systems. Well versed with all phases of SDLC and Agile Scrum methodologies. Role requires strong technical knowledge across the entire technology stack but is mainly based on Mainframe. Deep understanding of troubleshooting methodology. Exceptional communication skills (verbal and written). Ability to work across multiple teams in a matrixed environment to accomplish objectives. Strong organizational skills with experience working a dynamic work environment and managing multiple projects simultaneously. Ability to easily adapt and manage changing priorities. Preferred Qualifications
ACH Processing experience. File Creation and Transmission experience. Experience with Fiserv products and services – PEP+ and ARP/SMS. Experience with ServiceNow. ITIL experience or certification. Experience with industry standard monitoring tools (Splunk, Dynatrace, TSOView, MainView). About Matlen Silver
Experience Matters. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works. Equal Opportunity Employer
Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non‑job‑related medical condition or disability, or any other legally protected status. If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at info@matlensilver.com or 908‑393‑8600.
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