American Credit Acceptance
Sr. Network Engineer
American Credit Acceptance, Spartanburg, South Carolina, United States, 29302
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Sr. Network Engineer
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American Credit Acceptance
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Description
The
Sr. Network Engineer
is a highly technical role responsible for designing, implementing, securing, and troubleshooting the organization’s network infrastructure across datacenters, offices, and cloud environments. This individual will pair deep networking expertise with strong customer service skills, ensuring systems are stable, secure, and optimized to meet business needs.
Essential Functions
Plan, design, document, and implement LAN, WAN, WLAN, VPN, and security systems including switches, routers, firewalls, NAC, and cloud connectivity.
Troubleshoot complex network issues using logs, packet captures, and monitoring tools; drive issues to root cause resolution instead of temporary fixes.
Act as a senior escalation point for complex network problems while maintaining a professional, customer‑focused approach.
Partner with vendors, ISPs, and carriers to resolve connectivity and performance issues.
Contribute to security posture by auditing firewall rules, reviewing NAC/ISE policies, and hardening configurations.
Mentor junior team members in troubleshooting methodology and best practices.
Qualifications
BS in Computer Science, Engineering, or related field.
5+ years hands‑on experience with enterprise networking (Cisco, Palo Alto, Meraki, or equivalent).
Strong knowledge of TCP/IP, routing protocols (BGP, OSPF, EIGRP), VLANs, QoS, DNS, DHCP, SNMP, IPsec, SSL VPN.
Experience with firewall configuration, NAC/ISE, IDS/IPS, and VPN administration.
Experience with AWS/Azure connectivity (Direct Connect, ExpressRoute, VPN gateways).
Demonstrated ability to perform deep analysis using tools such as Wireshark, SolarWinds, DataDog, or ThousandEyes.
Excellent organizational and project management skills with ability to work on multiple tasks and follow through to completion.
Strong written and verbal communication; proven ability to engage with end users, business leaders, and vendors with professionalism and empathy.
Ability to create and write clear, complete documentation of systems and procedures.
Self‑motivated and able to work independently or with a team.
Customer Service & Professionalism
Provide excellent customer service when engaging with associates and business partners, translating technical findings into clear business impacts.
Take ownership of issues from report through resolution, ensuring stakeholders are informed and satisfied with outcomes.
Balance technical precision with patience and approachability when assisting non‑technical staff.
EEO Statement ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities.
Referrals increase your chances of interviewing at American Credit Acceptance by 2x
Spartanburg, SC $130,000.00-$150,000.00 2 weeks ago
Mauldin, SC $108,880.00-$187,800.00 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Sr. Network Engineer
role at
American Credit Acceptance
Get AI-powered advice on this job and more exclusive features.
Description
The
Sr. Network Engineer
is a highly technical role responsible for designing, implementing, securing, and troubleshooting the organization’s network infrastructure across datacenters, offices, and cloud environments. This individual will pair deep networking expertise with strong customer service skills, ensuring systems are stable, secure, and optimized to meet business needs.
Essential Functions
Plan, design, document, and implement LAN, WAN, WLAN, VPN, and security systems including switches, routers, firewalls, NAC, and cloud connectivity.
Troubleshoot complex network issues using logs, packet captures, and monitoring tools; drive issues to root cause resolution instead of temporary fixes.
Act as a senior escalation point for complex network problems while maintaining a professional, customer‑focused approach.
Partner with vendors, ISPs, and carriers to resolve connectivity and performance issues.
Contribute to security posture by auditing firewall rules, reviewing NAC/ISE policies, and hardening configurations.
Mentor junior team members in troubleshooting methodology and best practices.
Qualifications
BS in Computer Science, Engineering, or related field.
5+ years hands‑on experience with enterprise networking (Cisco, Palo Alto, Meraki, or equivalent).
Strong knowledge of TCP/IP, routing protocols (BGP, OSPF, EIGRP), VLANs, QoS, DNS, DHCP, SNMP, IPsec, SSL VPN.
Experience with firewall configuration, NAC/ISE, IDS/IPS, and VPN administration.
Experience with AWS/Azure connectivity (Direct Connect, ExpressRoute, VPN gateways).
Demonstrated ability to perform deep analysis using tools such as Wireshark, SolarWinds, DataDog, or ThousandEyes.
Excellent organizational and project management skills with ability to work on multiple tasks and follow through to completion.
Strong written and verbal communication; proven ability to engage with end users, business leaders, and vendors with professionalism and empathy.
Ability to create and write clear, complete documentation of systems and procedures.
Self‑motivated and able to work independently or with a team.
Customer Service & Professionalism
Provide excellent customer service when engaging with associates and business partners, translating technical findings into clear business impacts.
Take ownership of issues from report through resolution, ensuring stakeholders are informed and satisfied with outcomes.
Balance technical precision with patience and approachability when assisting non‑technical staff.
EEO Statement ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities.
Referrals increase your chances of interviewing at American Credit Acceptance by 2x
Spartanburg, SC $130,000.00-$150,000.00 2 weeks ago
Mauldin, SC $108,880.00-$187,800.00 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr