Job Description
We are looking for a detail-oriented and personable Medical Receptionist to join our team in Cincinnati, Ohio. In this Contract position, you will serve as the first point of contact for patients, ensuring their experience is welcoming and efficient while managing administrative tasks with precision. If you have strong organizational skills and enjoy working in a fast-paced healthcare environment, we encourage you to apply.
Responsibilities:
• Greet patients and visitors warmly, ensuring an organized and welcoming atmosphere.
• Schedule appointments and manage the calendar for multiple healthcare providers.
• Maintain and update patient medical records accurately and securely.
• Answer phone calls, address inquiries, and efficiently route messages to appropriate staff.
• Coordinate communication between patients, healthcare providers, and external parties.
• Utilize Word and other software tools to prepare documents and correspondence.
• Assist with other administrative tasks to support the smooth operation of the clinic.
• Previous experience in a medical receptionist or similar administrative role.• Proficiency in Microsoft Word and basic computer applications.
• Knowledge of medical records management and confidentiality practices.
• Strong communication and interpersonal skills to interact effectively with patients and healthcare staff.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Attention to detail and accuracy in handling sensitive information.
• Familiarity with insurance processes and billing procedures is a plus.
• High school diploma or equivalent; additional certifications in medical office administration are advantageous.