Crystal Clean is hiring: Receptionist in Hoffman Estates

Overview

Join to apply for the Receptionist role at Crystal Clean

Crystal Clean (CC) is a leader in the environmental services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. CC offers competitive compensation, excellent benefits, and opportunities for advancement.

Purpose

The Receptionist II will be responsible for answering the Company’s phone line, fielding customer questions, and routing/distributing calls accordingly. Additionally, Receptionist II will assist with any additional projects assigned in a timely manner and support Branch Admin as needed.

Essential Duties

• Answer the Customer Service phone line in a professional manner.
• Accurately route and distribute incoming customer phone calls.
• Answer customer inquiries.
• Become knowledgeable with a variety of field concepts, practices and procedures.
• Meet daily, weekly, monthly phone metrics.
• Perform general office duties.
• Cover front desk while maintaining phone responsibilities.
• Assist with delivering mail as needed.
• Cover special handling invoices as assigned.
• Complete special projects as assigned by Branch Admin Leads.

Position Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Core Competencies & Specific Skills

• Team player who is friendly, personable and enthusiastic.
• Ability to prioritize and meet deadlines.
• Strong communication skills.
• Strong work ethic.
• Reliability.
• Multitasking.
• Attention to detail.
• Good number aptitude.
• Above‑average computer skills (Microsoft Excel, Word, and Outlook).

Work Experience

• Relevant customer service experience or receptionist experience.
• All applicants must pass the company paid substance abuse screening.

Education

• High School Diploma or its equivalent.

Equal Opportunity

Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.

Anticipated Hourly Range

$19.00 - $21.00.

Benefits

• Health, Dental and Vision insurance.
• Wellness Program.
• Flexible Spending Accounts.
• Life Insurance.
• Long-Term Disability.
• Employee Assistance Program.
• Tuition Reimbursement.

Seniority Level

Entry level.

Employment Type

Full‑time.

Job Function

Administrative.

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