HEI Hotels & Resorts
Overview
The Rooms Manager-in-Training Program is a fast‑track career development opportunity for recent college graduates. The 12‑month program immerses participants in both Front Office and Housekeeping departments, preparing them for a long‑term career with HEI Hotels & Resorts. Essential Duties And Responsibilities
Shadow the Front Office and Housekeeping departments at the assigned hotel. Complete shifts in each position within Front Office and Housekeeping. Attend department meetings and any leadership meetings at the hotel. Become proficient with the PMS and all other systems used by Front Office and Housekeeping. Utilize labor‑management tools to schedule and control labor costs. Interact positively with customers and resolve problems to maintain high customer satisfaction and quality. Ensure compliance with Room Standard Operating Procedures and policies. Comply with attendance rules and be available to work on a regular basis. Perform any other job‑related duties as assigned. Qualifications And Skills
Recent or current graduate of a hospitality program preferred. Flexibility to relocate for placement after completion of the MIT program. Effective verbal and written communication skills; ability to adapt communication style to suit different audiences. Compensation
Salary Range: $17.00 – $25.00 Hourly Tipped/Service Charge Eligible: No Discretionary Performance Bonus Eligible: No Benefits
HEI Hotels & Resorts offers a comprehensive benefit program that supports physical, mental, and financial wellness. Benefits include Medical, Dental, Vision, and other insurance; vacation, sick, and holiday programs; pet insurance; supplemental, spousal, and child life insurance; short‑ and long‑term disability plans; 401(k) savings plan with matching funds; and hotel room discount programs. HEI Hotels & Resorts is an equal‑opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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The Rooms Manager-in-Training Program is a fast‑track career development opportunity for recent college graduates. The 12‑month program immerses participants in both Front Office and Housekeeping departments, preparing them for a long‑term career with HEI Hotels & Resorts. Essential Duties And Responsibilities
Shadow the Front Office and Housekeeping departments at the assigned hotel. Complete shifts in each position within Front Office and Housekeeping. Attend department meetings and any leadership meetings at the hotel. Become proficient with the PMS and all other systems used by Front Office and Housekeeping. Utilize labor‑management tools to schedule and control labor costs. Interact positively with customers and resolve problems to maintain high customer satisfaction and quality. Ensure compliance with Room Standard Operating Procedures and policies. Comply with attendance rules and be available to work on a regular basis. Perform any other job‑related duties as assigned. Qualifications And Skills
Recent or current graduate of a hospitality program preferred. Flexibility to relocate for placement after completion of the MIT program. Effective verbal and written communication skills; ability to adapt communication style to suit different audiences. Compensation
Salary Range: $17.00 – $25.00 Hourly Tipped/Service Charge Eligible: No Discretionary Performance Bonus Eligible: No Benefits
HEI Hotels & Resorts offers a comprehensive benefit program that supports physical, mental, and financial wellness. Benefits include Medical, Dental, Vision, and other insurance; vacation, sick, and holiday programs; pet insurance; supplemental, spousal, and child life insurance; short‑ and long‑term disability plans; 401(k) savings plan with matching funds; and hotel room discount programs. HEI Hotels & Resorts is an equal‑opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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