Mayo Clinic
Be challenged to deliver innovative solutions that will change health care.
Mayo Clinic's tech culture is rooted in passion for technology, embraces innovative thinking and strives for high performance. Our teams drive change in health care through comprehensive connected health and digital transformation strategies.
Some examples of our major initiatives are:
Utilizing artificial intelligence and machine learning principles to develop next generation patient centric care systems Transforming the practice by applying data science techniques to discover new approaches to health care delivery Leveraging Enterprise Architecture to construct integration centricity, promote data liquidity, and provide innovation support
This transformation creates, connects and applies integrated knowledge to deliver the best health care, health guidance and health information to patients, customers, partners, providers, employees anywhere and anytime so the needs of the patient come first.
Job Description City Rochester State MN Remote NO Department Information Technology
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights Medical: Multiple plan options. Dental: Delta Dental or reimbursement account for flexible coverage. Vision: Affordable plan with national network. Pre-Tax Savings: HSA and FSAs for eligible expenses. Retirement: Competitive retirement package to secure your future.
Responsibilities Responsible for installation and problem solving related to infrastructure hardware or software. Under general supervision, configures, installs, monitors, diagnoses, and repairs enterprise telecom/data network equipment. Installs and upgrades equipment according to specifications and needs of the equipment user. Prioritizes calls based on established prioritization policies and practices. Responsible for internal escalation during outages or periods of degraded system performance. Interfaces with customers during outages where the loss of service may have a serious impact on their ability to do their job. Provides input to testing of new products. Provides input to telecom/network engineers on supportability of products. Occasionally works under stressful conditions, participating in implementations and troubleshooting efforts that may have significant patient care and/or financial impact to the organization. Demonstrates knowledge of basic telecom/network monitoring and management tools. Provides input to coworkers evaluations.
Qualifications Bachelor's degree in a technical discipline or an Associate's degree with a minimum of 2 years professional technical work experience. A minimum of 4 years of professional technical experience required for individuals without a degree. Other Qualifications: Knowledge of telecom/network protocols, 7-layer OSI model, software, hardware, and cabling systems. Must be able to work with minimum direction and work effectively in a team environment. Must be customer focused and possess excellent communications and interpersonal skills to interact with a variety of personnel at various levels within and outside the institution. Good organizational and time management skills are required to handle the workload and prioritize repairs. Solid analytical and troubleshooting skills are also a necessity.
Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" . Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Recruiter Shelly Weir
#J-18808-Ljbffr
Some examples of our major initiatives are:
Utilizing artificial intelligence and machine learning principles to develop next generation patient centric care systems Transforming the practice by applying data science techniques to discover new approaches to health care delivery Leveraging Enterprise Architecture to construct integration centricity, promote data liquidity, and provide innovation support
This transformation creates, connects and applies integrated knowledge to deliver the best health care, health guidance and health information to patients, customers, partners, providers, employees anywhere and anytime so the needs of the patient come first.
Job Description City Rochester State MN Remote NO Department Information Technology
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights Medical: Multiple plan options. Dental: Delta Dental or reimbursement account for flexible coverage. Vision: Affordable plan with national network. Pre-Tax Savings: HSA and FSAs for eligible expenses. Retirement: Competitive retirement package to secure your future.
Responsibilities Responsible for installation and problem solving related to infrastructure hardware or software. Under general supervision, configures, installs, monitors, diagnoses, and repairs enterprise telecom/data network equipment. Installs and upgrades equipment according to specifications and needs of the equipment user. Prioritizes calls based on established prioritization policies and practices. Responsible for internal escalation during outages or periods of degraded system performance. Interfaces with customers during outages where the loss of service may have a serious impact on their ability to do their job. Provides input to testing of new products. Provides input to telecom/network engineers on supportability of products. Occasionally works under stressful conditions, participating in implementations and troubleshooting efforts that may have significant patient care and/or financial impact to the organization. Demonstrates knowledge of basic telecom/network monitoring and management tools. Provides input to coworkers evaluations.
Qualifications Bachelor's degree in a technical discipline or an Associate's degree with a minimum of 2 years professional technical work experience. A minimum of 4 years of professional technical experience required for individuals without a degree. Other Qualifications: Knowledge of telecom/network protocols, 7-layer OSI model, software, hardware, and cabling systems. Must be able to work with minimum direction and work effectively in a team environment. Must be customer focused and possess excellent communications and interpersonal skills to interact with a variety of personnel at various levels within and outside the institution. Good organizational and time management skills are required to handle the workload and prioritize repairs. Solid analytical and troubleshooting skills are also a necessity.
Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" . Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Recruiter Shelly Weir
#J-18808-Ljbffr