Nokia Federal Solutions Inc
Customer Solutions Architect
Nokia Federal Solutions Inc, Chantilly, Virginia, United States, 22021
Overview
Customer Solutions Architect (CSA) at Nokia Federal Solutions Inc. Pre‑sales role representing Nokia Federal to U.S. government customers, delivering end‑to‑end mission‑critical network solutions.
Responsibilities
Evaluate and develop technical support for business opportunities in collaboration with sales and account management teams.
Lead solution design discussions, providing broad technical/system‑level expertise in end‑to‑end wireless architectures.
Act as Subject Matter Expert (SME) in wireless core solutions, engaging customers, presenting technical solutions, and articulating their value.
Create customer network evolution plans and position Nokia Federal technology strategies to address mission requirements.
Identify short‑ and long‑term technical solutions to meet customer needs.
Address complex technical risks (e.g., product roadmap availability) and develop mitigation strategies.
Interpret internal and external business challenges and recommend best practices to improve solutions and services.
Support bid and proposal efforts, including solution descriptions, Statements of Work (SoW), configurations, pricing, and Bills of Material.
Prepare and present complex technical proposals and pricing quotes.
Collaborate cross‑functionally with Nokia Federal and Nokia product groups throughout the sales cycle.
Work independently and as part of a team, act as the technical lead for customer engagements.
Exhibit energy, results orientation, and initiative in achieving business objectives.
Travel up to 20% of the time as required to meet with customers and project stakeholders.
Education Bachelor’s degree in Engineering, Telecommunications, Computer Science, or related field; equivalent experience considered.
Experience
Minimum 10 years of relevant pre‑sales experience in telecommunications, government, or equivalent military environment.
Minimum 7 years of experience designing or implementing 5G/LTE networks focusing on EPC/5GC, preferably using Nokia products.
Proven experience with IMS architecture supporting VoLTE, VoWiFi, and VoNR services.
Strong background in network design, quoting, and customer solution delivery.
Skills
Expertise in packet core architecture, design, and deployment.
Detailed knowledge of 5G/LTE architectures (RAN, core, transport).
Familiarity with Nokia private wireless solutions including AirScale (RAN), CMU/EVC (Core), and 7250 IXR (Transport).
Exceptional written and verbal communication skills.
Strong consultative and presentation skills.
Ability to work collaboratively across business and technical functions.
Physical Demands
Must be able to sit for extended periods and work on a computer.
Occasional lifting of materials up to 20 lbs.
Must be able to travel domestically up to 20% of the time.
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Responsibilities
Evaluate and develop technical support for business opportunities in collaboration with sales and account management teams.
Lead solution design discussions, providing broad technical/system‑level expertise in end‑to‑end wireless architectures.
Act as Subject Matter Expert (SME) in wireless core solutions, engaging customers, presenting technical solutions, and articulating their value.
Create customer network evolution plans and position Nokia Federal technology strategies to address mission requirements.
Identify short‑ and long‑term technical solutions to meet customer needs.
Address complex technical risks (e.g., product roadmap availability) and develop mitigation strategies.
Interpret internal and external business challenges and recommend best practices to improve solutions and services.
Support bid and proposal efforts, including solution descriptions, Statements of Work (SoW), configurations, pricing, and Bills of Material.
Prepare and present complex technical proposals and pricing quotes.
Collaborate cross‑functionally with Nokia Federal and Nokia product groups throughout the sales cycle.
Work independently and as part of a team, act as the technical lead for customer engagements.
Exhibit energy, results orientation, and initiative in achieving business objectives.
Travel up to 20% of the time as required to meet with customers and project stakeholders.
Education Bachelor’s degree in Engineering, Telecommunications, Computer Science, or related field; equivalent experience considered.
Experience
Minimum 10 years of relevant pre‑sales experience in telecommunications, government, or equivalent military environment.
Minimum 7 years of experience designing or implementing 5G/LTE networks focusing on EPC/5GC, preferably using Nokia products.
Proven experience with IMS architecture supporting VoLTE, VoWiFi, and VoNR services.
Strong background in network design, quoting, and customer solution delivery.
Skills
Expertise in packet core architecture, design, and deployment.
Detailed knowledge of 5G/LTE architectures (RAN, core, transport).
Familiarity with Nokia private wireless solutions including AirScale (RAN), CMU/EVC (Core), and 7250 IXR (Transport).
Exceptional written and verbal communication skills.
Strong consultative and presentation skills.
Ability to work collaboratively across business and technical functions.
Physical Demands
Must be able to sit for extended periods and work on a computer.
Occasional lifting of materials up to 20 lbs.
Must be able to travel domestically up to 20% of the time.
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