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1 Hotels

Hotel Manager

1 Hotels, Austin, Texas, us, 78716

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Executive Director of Global Recruitment - Starwood Hotels Come grow with a company where purpose and possibility meet. Starwood Hotels is home to some of the most dynamic brands in the world. We exist to improve the planet—one hotel at a time—and we’re defined by impact, purpose, and a deep respect for the world around us.

1 Hotels is mission‑driven and a platform for change, celebrating nature in every decision we make. From how guests arrive to how they sleep, eat, relax, interact, and depart, our commitment to sustainability, innovative design, and a harmonious connection with nature is unwavering.

Position Overview

We’re currently in search of a seasoned and highly ambitious Hotel Manager for 1 Hotel Austin to provide support and expertise to the team. In this role, you will take the helm of overseeing every facet of our hotel's daily operations, from pre‑opening to post‑opening phases, with a commitment to optimizing revenue and exceeding our guests' expectations.

You’ll also play a key role in supporting the Guidance Team’s achievement of its objectives, and you’ll always represent the best face of the brand.

Responsibilities

Develop and communicate a hotel operations strategy that is aligned with the company and brand and lead in its execution.

Establish goals to optimize performance and hold the operational leadership team accountable for desired outcomes.

Provide inspirational leadership to enliven the Hotels Vision, Mission and Compass; deliver on Our Promise, provide Good‑Natured Service and uphold our Brand Pillars.

Monitor guest feedback and performance data to optimize guest engagement and retention and take appropriate corrective action.

Stay informed of market trends and introduce new products and services to drive guest engagement, increase revenue and ensure a competitive position in the market.

Identify opportunities to optimize performance and create value by challenging existing processes, encouraging innovation and driving necessary change.

Identify the developmental needs of others and provide opportunities for growth and development to maximize talent.

Develop the hotel operational budget and monitor financial performance to ensure goals are met or exceeded and opportunities are identified and addressed.

Ensure proper controls are in place and policies are established and followed by all team members.

Establish and maintain open, collaborative relationships and ensure direct reports do the same.

Ensure regular, ongoing communication occurs (e.g. daily rallies, divisional/departmental meetings, attendance at regular and ad hoc hotel meetings).

Recruit and select talented leaders and team members who will enhance the Hotels culture and demonstrate functional expertise; ensuring staffing levels are appropriate to meet business demands.

Provide guidance and direction to subordinates through coaching, counseling, mentoring, and reviewing performance.

Utilize interpersonal and communication skills to lead, influence and inspire others; advocate sound business decisions; demonstrate honesty and integrity; lead by example.

Build and maintain an organizational culture that maximizes employee engagement and attracts top talent.

About You

Passionate about leading a hotel operations team with a minimum of 10 years of progressive related work experience in an upper‑upscale and/or luxury hotel environment.

Prior experience as a Director of Rooms or Director of Food & Beverage required.

A post‑secondary diploma or degree would be a plus.

An expert in hotel operations, a strong leader and a proven track record in guest and team member engagement and financial performance.

Excels at communication, both verbal and written.

Is flexible and willing to meet the demands of a 24‑hour operation.

Benefits

Designed by Nature work environment

Health & Wellness – Competitive Medical, Dental & Vision, and EAP program

Retirement Planning

Paid Personal Days

Career Advancement: Growing rapidly and with growth comes advancement opportunities around the globe.

SH University – Professional development and courses/certifications through an exclusive online learning platform.

Team Member Recognition program – Earn rewards and pay it forward.

Recognized by Newsweek as a 2024 Most Loved Workplace, Starwood fosters a culture where creativity thrives, collaboration is second nature, and people are valued for who they are and what they bring.

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