Logo
Metra Commuter Rail

Sr Systems Engineer

Metra Commuter Rail, Chicago, Illinois, United States, 60290

Save Job

Join to apply for the

Sr Systems Engineer

role at

Metra Commuter Rail

The final salary will depend on the candidate's qualifications. Those with 8 years or more of required experience can expect offers up to the midpoint of the salary range. Metra provides full pay ranges so candidates can consider their growth potential.

Click

here

to learn more about our benefits!

Qualified veterans who meet the minimum requirements will receive outreach during the recruitment process in accordance with Federal and State laws, including the Illinois Veterans Preference Act. Meeting the minimum qualifications does not guarantee an interview or job offer. The most qualified candidate will be selected.

Metra is one of the largest and most complex commuter rail systems in North America, serving Cook, DuPage, Will, Lake, Kane, and McHenry Counties. The agency is linking communities in Northeastern Illinois by providing safe, reliable, and efficient commuter service.

Information Technology is divided into four sections: Enterprise Applications, Railroad Applications, Network Services and Systems Development. The Enterprise Applications team is charged with implementing and supporting applications used enterprise-wide at Metra, such as the new Enterprise Resource Planning (ERP) system and HR, Payroll and Timekeeping systems. The Railroad Applications team is charged with implementing and supporting applications used to support Metra’s Transportation, Mechanical, and Engineering functions. The Network Services section has two distinct groups: IT Support and Network Operations. IT Support maintains and supports the agency’s personal computers as well as computer aided design (CAD) systems for the Engineering Department and point-of-sale terminals. Network Operations builds and maintains the servers and storage that are replacing the agency’s mainframe, the data network, e-mail system and disaster recovery capabilities. Systems Development develops, maintains, and supports all application systems built in-house, across all business functions.

Reporting to the Director, Network Services, the Senior Systems Engineer will design, install, maintain, and monitor virtual and physical servers, storage area networks, cloud environment, and software of a complex nature for Metra's IT infrastructure; analyze service options, infrastructure configurations, and ongoing support requirements to improve system reliability and maintain operations metrics; function as subject matter expert and lead on projects; and maintain infrastructure equipment with current vendor support agreements.

The primary duties include: Design, implement, manage and provide levels 2 and 3 support for multiple datacenter technologies, primarily: Azure IaaS, VMware vSphere and Microsoft Windows Servers and Office 365 suite including Azure AD, Exchange Online, Conditional Access policies, and MFA/SSPR registration policies. Perform root cause analysis in the resolution of network, server or infrastructure problems of considerable difficulty, manage performance and capacity issues, and lead the establish of procedures to improve systems processes. Provide levels 2 and 3 administration of infrastructure including: hardware installations, server software deployments, and systems updating. Take ownership of and lead projects from start to finish including design, roll out, and testing. Maintain a High Availability environment and backup and disaster recovery solutions to prevent data loss and ensure an uptime of 99.9%. Perform other related duties as assigned to meet the ongoing needs of the organization.

Metra is a railroad employer subject to the provisions of the Railroad Retirement Tax Act, not the Social Security Administration.

#J-18808-Ljbffr