Decca Recruiting
Sr Technical Recruiter @ Decca Recruiting | MBA in Human Resources
Local – on site position
Interviews will be via Teams
Monday – Friday 8-5
Candidates must be very strong in collections
Overview In today’s rapidly evolving business landscape, the role of Credit & Collections (C&C) professionals is more critical than ever. Companies rely on robust C&C teams not only to maintain healthy cash flow but also to build strong customer relationships, safeguard assets, and work collaboratively across departments. The most impactful C&C professionals possess a “roll the sleeves up” mentality—digging deep into the details, proactively resolving issues, and thriving in fast‑paced environments.
Core Experience in Credit & Collections
Direct Collections Activities – actively pursue collections through outbound calls, negotiations, and rapport building with customers to collect overdue amounts.
Customer Account Reconciliations – accurately match payments to invoices, investigate discrepancies, and ensure accounts reflect true financial standing.
Order Review & Release – assess credit hold status and determine whether to release or retain orders, balancing customer needs with company risk.
Dispute Resolution & Deductions – investigate billing errors, shipment issues, and contractual misunderstandings, coordinating with internal teams and communicating clearly with customers.
Business‑to‑Business (BTB) Experience – manage collections for corporate clients, understanding complex payment cycles and maintaining professional relationships.
Aging Report Analysis – review aging reports to identify overdue accounts and prioritize collection activities.
Cross‑Departmental Familiarity – collaborate with Sales, Customer Service, Finance, and other departments to resolve outstanding balances and payment disputes.
Documentation & Proof of Delivery (POD) – pull and present supporting documentation for disputed charges or non‑receipt of goods.
Fast‑Paced Environment – manage multiple tasks and shifting priorities while maintaining accuracy and focus.
Additional Skills & Technological Proficiency
Collections Platforms – expertise in tools such as SAP, Oracle, Eclipse, QuickBooks, and various CRM systems.
ERP Systems – familiarity with Oracle PeopleSoft and credit reporting systems like Dun & Bradstreet.
Outbound Calling – proficiency in making outbound calls, negotiating payment terms, and following up on balances.
Billing & Payment Plans – experience structuring payment plans and documenting procedures.
Vendor Negotiations – negotiating billing discrepancies or payment terms with vendors.
Review Orders on Credit Hold – assess status and determine appropriate action with analytical thinking.
Key Responsibilities
Collect outstanding monies from delinquent accounts and advise Sales Consultants on collection strategies.
Identify potential bad debts and escalate unresolved accounts to management, including outsourcing to collection agencies.
Respond to customer statement inquiries, answer correspondence, and obtain information from Sales regarding returned mail.
Reconcile customer accounts, ensuring discrepancies are identified and resolved efficiently.
Review existing customer credit limits and authorize increases up to specified thresholds (e.g., $25,000).
Prepare documentation and recommend accounts for outsourcing after all internal collection attempts fail.
Coordinate with internal departments to resolve disputes, reconcile balances, and answer customer inquiries regarding outstanding AR.
Assist with payment portal and e‑delivery requests, enhancing customer access and satisfaction.
Required Qualifications & Attributes
Education & Experience – Bachelor’s degree in Business, Finance, Accounting, or equivalent industry experience. 3‑5 years of direct Credit & Collections experience preferred.
Communication Skills – outstanding verbal and written communication skills, with the ability to present information clearly and respond to queries.
Interpersonal Skills – professional, interactive approach with internal and external partners; works constructively with a variety of colleagues.
Time Management – plan, prioritize, and execute multiple tasks while meeting deadlines in a fast‑paced environment.
Customer Service Orientation – commitment to prompt service and assistance, ensuring customer satisfaction and retention.
Problem Solving – timely identification and resolution of issues using sound judgment and creative thinking.
Adaptability – adjust to changing circumstances, new information, and evolving priorities.
Attention to Detail – accurate record‑keeping, account reconciliation, and financial reporting.
Technical Proficiency – experience with Microsoft Office Suite (Outlook, Excel, Word) and knowledge of ERP/credit reporting systems.
Benefits Competitive salary range: $71,300.00 – $97,750.00 (based on experience and qualifications). Additional benefits and details are available upon request.
Seniority Level Mid‑Senior level
Employment Type Contract
Job Function Finance and Accounting/Auditing
Industries Food and Beverage Services and Manufacturing
Location Princeton, NJ
#J-18808-Ljbffr
Interviews will be via Teams
Monday – Friday 8-5
Candidates must be very strong in collections
Overview In today’s rapidly evolving business landscape, the role of Credit & Collections (C&C) professionals is more critical than ever. Companies rely on robust C&C teams not only to maintain healthy cash flow but also to build strong customer relationships, safeguard assets, and work collaboratively across departments. The most impactful C&C professionals possess a “roll the sleeves up” mentality—digging deep into the details, proactively resolving issues, and thriving in fast‑paced environments.
Core Experience in Credit & Collections
Direct Collections Activities – actively pursue collections through outbound calls, negotiations, and rapport building with customers to collect overdue amounts.
Customer Account Reconciliations – accurately match payments to invoices, investigate discrepancies, and ensure accounts reflect true financial standing.
Order Review & Release – assess credit hold status and determine whether to release or retain orders, balancing customer needs with company risk.
Dispute Resolution & Deductions – investigate billing errors, shipment issues, and contractual misunderstandings, coordinating with internal teams and communicating clearly with customers.
Business‑to‑Business (BTB) Experience – manage collections for corporate clients, understanding complex payment cycles and maintaining professional relationships.
Aging Report Analysis – review aging reports to identify overdue accounts and prioritize collection activities.
Cross‑Departmental Familiarity – collaborate with Sales, Customer Service, Finance, and other departments to resolve outstanding balances and payment disputes.
Documentation & Proof of Delivery (POD) – pull and present supporting documentation for disputed charges or non‑receipt of goods.
Fast‑Paced Environment – manage multiple tasks and shifting priorities while maintaining accuracy and focus.
Additional Skills & Technological Proficiency
Collections Platforms – expertise in tools such as SAP, Oracle, Eclipse, QuickBooks, and various CRM systems.
ERP Systems – familiarity with Oracle PeopleSoft and credit reporting systems like Dun & Bradstreet.
Outbound Calling – proficiency in making outbound calls, negotiating payment terms, and following up on balances.
Billing & Payment Plans – experience structuring payment plans and documenting procedures.
Vendor Negotiations – negotiating billing discrepancies or payment terms with vendors.
Review Orders on Credit Hold – assess status and determine appropriate action with analytical thinking.
Key Responsibilities
Collect outstanding monies from delinquent accounts and advise Sales Consultants on collection strategies.
Identify potential bad debts and escalate unresolved accounts to management, including outsourcing to collection agencies.
Respond to customer statement inquiries, answer correspondence, and obtain information from Sales regarding returned mail.
Reconcile customer accounts, ensuring discrepancies are identified and resolved efficiently.
Review existing customer credit limits and authorize increases up to specified thresholds (e.g., $25,000).
Prepare documentation and recommend accounts for outsourcing after all internal collection attempts fail.
Coordinate with internal departments to resolve disputes, reconcile balances, and answer customer inquiries regarding outstanding AR.
Assist with payment portal and e‑delivery requests, enhancing customer access and satisfaction.
Required Qualifications & Attributes
Education & Experience – Bachelor’s degree in Business, Finance, Accounting, or equivalent industry experience. 3‑5 years of direct Credit & Collections experience preferred.
Communication Skills – outstanding verbal and written communication skills, with the ability to present information clearly and respond to queries.
Interpersonal Skills – professional, interactive approach with internal and external partners; works constructively with a variety of colleagues.
Time Management – plan, prioritize, and execute multiple tasks while meeting deadlines in a fast‑paced environment.
Customer Service Orientation – commitment to prompt service and assistance, ensuring customer satisfaction and retention.
Problem Solving – timely identification and resolution of issues using sound judgment and creative thinking.
Adaptability – adjust to changing circumstances, new information, and evolving priorities.
Attention to Detail – accurate record‑keeping, account reconciliation, and financial reporting.
Technical Proficiency – experience with Microsoft Office Suite (Outlook, Excel, Word) and knowledge of ERP/credit reporting systems.
Benefits Competitive salary range: $71,300.00 – $97,750.00 (based on experience and qualifications). Additional benefits and details are available upon request.
Seniority Level Mid‑Senior level
Employment Type Contract
Job Function Finance and Accounting/Auditing
Industries Food and Beverage Services and Manufacturing
Location Princeton, NJ
#J-18808-Ljbffr