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Russell Tobin

Collections Specialist

Russell Tobin, Kensington Village Mobile Home Park, New York, United States

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Overview

Base pay range: $50,000.00/yr - $55,000.00/yr Direct message the job poster from Russell Tobin Position: Client Services Associate Job type: Full time permanent Schedule: Onsite M - F Location: Lake Success, NY 11042 Position Overview:

The Client Services Associate will play a critical role in managing the firm’s billing and collections processes. This individual will be responsible for overseeing client invoicing, tracking outstanding balances, resolving billing discrepancies, and ensuring timely collections. Success in this role requires a high level of attention to detail, strong communication skills, and the ability to collaborate across departments. Responsibilities

Prepare, review, and distribute client invoices in a timely and accurate manner Monitor accounts for overdue balances and proactively manage collection efforts Reconcile the accounts receivable ledger to ensure accurate recording of transactions Investigate and resolve billing discrepancies and disputes Communicate directly with clients to address billing inquiries and payment issues Generate and analyze aging reports, providing regular updates to management Collaborate with attorneys and the business office to resolve billing and payment concerns Support month-end closing processes and assist with financial audits Maintain comprehensive and organized records of all accounts receivable activities Qualifications

Bachelor’s degree in accounting, Finance, or a related field preferred Minimum of 3-5 years’ experience in accounts receivable or billing, preferably within a professional services or legal environment Proficient in Microsoft Excel and accounting platforms (e.g., QuickBooks); experience with Centerbase or similar legal billing software is a plus Strong understanding of accounting principles and billing practices Excellent communication and interpersonal skills, with a client-service mindset Exceptional organizational skills and attention to detail Ability to manage multiple priorities in a fast-paced setting Experience working cross-functionally and resolving client issues professionally Familiarity with collection processes and negotiation techniques Commitment to maintaining confidentiality and handling sensitive information responsibly Benefits

Benefits Disclosure: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

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