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Universal Background Screening

Automation/AI Software Engineering Manager (Remote CST or EST only)

Universal Background Screening, Surprise, Arizona, United States, 85379

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Universal Background provides industry leading people insights to safety sensitive organizations in a simplified experience through our best-in-class background screening, drug testing, occupational health, and verification services. We are proudly ranked as an industry leader in quality and service delivery.

MUST BE IN CENTRAL OR EASTERN TIME ZONE IN USA The Automation/AI Software Engineering Manager is responsible for leading our engineering team in building cutting-edge automation solutions powered by Large Language Models (LLMs). This role combines technical leadership, people management, and strategic vision to drive innovation in AI-powered automation systems.

Key Responsibilities

Lead, mentor, and grow a team of 6-10 software engineers working on automation and LLM-based solutions

Foster a culture of innovation, collaboration, and continuous improvement

Conduct performance reviews, provide career development guidance, and manage team dynamics

Recruit top engineering talent and build a high-performing team

Technical Strategy & Execution

Define technical roadmap for automation initiatives leveraging LLM APIs and cloud services

Architect scalable solutions that integrate LLM APIs (OpenAI, Anthropic, Google, etc.) with existing systems and workflows

Build and deploy simple AI agents using LLM APIs for automation use cases

Drive adoption of best practices in prompt engineering, API integration, and agent design patterns

Oversee development of automation frameworks, tools, and platforms using cloud-native services

Balance technical debt with feature development and innovation

Cross-Functional Collaboration

Partner with Product Management to identify automation opportunities using LLM capabilities

Collaborate with business teams to understand workflows and design appropriate AI agent solutions

Work with DevOps/Infrastructure teams to ensure reliable deployment and monitoring of LLM-powered systems

Communicate technical concepts and ROI of LLM automation to executive leadership

Delivery & Operations

Ensure timely delivery of high-quality software through agile development practices

Establish metrics and KPIs to measure automation effectiveness and LLM performance

Implement monitoring, observability, and incident response processes for production systems

Manage project timelines, resource allocation, and stakeholder expectations

Position Requirements Required Qualifications

Education: Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience)

Experience: 7+ years in software engineering with 3+ years in engineering management

Automation Expertise: Strong background in building automation tools, frameworks, or platforms (RPA, workflow automation, CI/CD, testing automation, etc.)

LLM/AI Experience: 1-2+ years hands-on experience integrating and using LLM APIs in production applications

Leadership: Proven track record of building and managing high-performing engineering teams

Preferred Qualifications

AWS Certified Solutions Architect or AWS Certified Database Specialty

Microsoft Certified: Azure Developer Associate or similar .NET certifications

Database certifications (Microsoft SQL Server, PostgreSQL, MongoDB)

Scrum Master or Agile certifications

GitHub Copilot or AI-assisted development certifications (if available)

Technical Skills

Proficiency in C#, .NET Framework, and .NET Core/ASP.NET

Strong experience with LLM APIs (OpenAI, Anthropic Claude, Google Gemini, Azure OpenAI)

Expertise in prompt engineering and building simple AI agents for automation tasks

Experience with cloud platforms and their AI services (Azure AI, AWS Bedrock, GCP Vertex AI)

Knowledge of REST APIs, microservices architecture, and Azure Functions/AWS Lambda

Understanding of agent design patterns and multi-step workflows

Technical Environment

Languages: C#, .NET Framework, .NET Core, ASP.NET

LLM Stack: Azure OpenAI, OpenAI GPT-4, Claude API, Semantic Kernel

Infrastructure: Azure (primary), AWS, Docker, Kubernetes

Tools: Azure DevOps, GitHub, Jira, Application Insights

Automation: Azure Logic Apps, Power Automate, custom .NET orchestration systems

Special Requirements

May require on-call availability for critical incidents

Occasional travel may be required to offshore development locations

Flexibility required for meetings with offshore teams across different time zones

Some on-call availability for critical production issues

Must be proficient in the English language, both written and verbal.

Prolonged periods sitting at a desk and working on a computer.

Ability to lift 50 pounds.

Selected candidates will be required to pass a comprehensive background check and drug screening.

Universal Background is unable to sponsor or take over sponsorship of employment Visa.

Universal Background is committed to creating a diverse work environment and we are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

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