Genesys Cloud Services, Inc.
Director, Enterprise Sales Midwest
Genesys Cloud Services, Inc., Detroit, Michigan, United States, 48228
Overview
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. Join the team and create the future of customer experience together. Role
As the Director, Enterprise Sales, you will be responsible for leading and managing the sales team to achieve revenue targets and drive business growth. Your role will involve developing and implementing sales strategies, managing key client relationships, driving pipeline creation, and collaborating with cross-functional teams to enhance overall sales performance. You will be a key driver in identifying new business opportunities, expanding market reach, and ensuring customer satisfaction. Responsibilities
Coach and cultivate a sales team in a consultative and insight-driven approach. Present and demonstrate products/services: effectively communicate the features, benefits, and value propositions of our products/services to prospective customers. Understand customers through research and the business problem they are trying to solve; articulate how Genesys provides a solution. Build and maintain customer relationships; provide excellent customer service and address inquiries promptly. Drive new logo and expansion growth. Achieve sales targets and quotas; continuously improve performance. Conduct sales negotiations and overcome objections to close deals. Collaborate with internal teams (marketing, product development, customer support) to gather information and ensure customer satisfaction. Stay updated on industry trends and competitor activities; expand product knowledge. Maintain high energy and be accountable for meaningful outcomes for prospects, customers, and team members. Qualifications
BS degree or equivalent work experience 10+ years of experience in enterprise software sales 5 years direct management experience in enterprise software sales Excellent communication and interpersonal skills Strong customer focus and ability to build and maintain relationships Self-motivated and driven to achieve sales targets Demonstrated ability to increase new logos and expand business Ability to work independently and in a team Proficiency in using CRM software and other sales tools Ability to adapt to changing priorities and manage multiple tasks Willingness to learn and develop sales skills and product knowledge Compensation
This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $148,200.00 - $275,200.00 Benefits
Medical, Dental, and Vision Insurance Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments Click here to view a summary overview of our Benefits. About Genesys
Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. To learn more, visit www.genesys.com. Reasonable Accommodations
If you require a reasonable accommodation to complete any part of the application process, or need an alternative method for applying, you may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. If you have questions, please include them in your email. Equal Opportunity Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Recruiters will never ask for sensitive personal or financial information during the application phase.
#J-18808-Ljbffr
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. Join the team and create the future of customer experience together. Role
As the Director, Enterprise Sales, you will be responsible for leading and managing the sales team to achieve revenue targets and drive business growth. Your role will involve developing and implementing sales strategies, managing key client relationships, driving pipeline creation, and collaborating with cross-functional teams to enhance overall sales performance. You will be a key driver in identifying new business opportunities, expanding market reach, and ensuring customer satisfaction. Responsibilities
Coach and cultivate a sales team in a consultative and insight-driven approach. Present and demonstrate products/services: effectively communicate the features, benefits, and value propositions of our products/services to prospective customers. Understand customers through research and the business problem they are trying to solve; articulate how Genesys provides a solution. Build and maintain customer relationships; provide excellent customer service and address inquiries promptly. Drive new logo and expansion growth. Achieve sales targets and quotas; continuously improve performance. Conduct sales negotiations and overcome objections to close deals. Collaborate with internal teams (marketing, product development, customer support) to gather information and ensure customer satisfaction. Stay updated on industry trends and competitor activities; expand product knowledge. Maintain high energy and be accountable for meaningful outcomes for prospects, customers, and team members. Qualifications
BS degree or equivalent work experience 10+ years of experience in enterprise software sales 5 years direct management experience in enterprise software sales Excellent communication and interpersonal skills Strong customer focus and ability to build and maintain relationships Self-motivated and driven to achieve sales targets Demonstrated ability to increase new logos and expand business Ability to work independently and in a team Proficiency in using CRM software and other sales tools Ability to adapt to changing priorities and manage multiple tasks Willingness to learn and develop sales skills and product knowledge Compensation
This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $148,200.00 - $275,200.00 Benefits
Medical, Dental, and Vision Insurance Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments Click here to view a summary overview of our Benefits. About Genesys
Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. To learn more, visit www.genesys.com. Reasonable Accommodations
If you require a reasonable accommodation to complete any part of the application process, or need an alternative method for applying, you may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. If you have questions, please include them in your email. Equal Opportunity Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Recruiters will never ask for sensitive personal or financial information during the application phase.
#J-18808-Ljbffr