Genesys
Overview
Director, Enterprise Sales Midwest at Genesys. Genesys empowers organizations to improve customer experiences and drive growth through the AI-powered Experience Orchestration platform. Join to apply for the Director, Enterprise Sales Midwest role at Genesys. Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people worldwide who value empathy, collaboration, and ownership of work. Join the team and help shape the future of customer experience.
Responsibilities
Lead and manage the sales team to achieve revenue targets and drive business growth. Develop and implement sales strategies, manage key client relationships, drive pipeline creation, and collaborate with cross-functional teams to enhance performance. Identify new business opportunities, expand market reach, and ensure customer satisfaction. Coach and cultivate a consultative, insight-driven sales approach. Present and demonstrate products/services, communicating features, benefits, and value propositions to prospective customers. Understand customer problems through research and articulate how Genesys solves them beyond features alone. Build and maintain customer relationships, provide excellent service, address inquiries, and resolve issues promptly. Stay updated on industry trends and competitor activities; continuously expand product knowledge.
Qualifications
BS degree or equivalent work experience 10+ years of experience in enterprise software sales 5 years direct management experience in enterprise software sales Excellent communication and interpersonal skills Strong customer focus and ability to build and maintain relationships Self-motivated and driven to achieve sales targets Proven ability to increase new logos and expand business Ability to work independently and collaboratively in a team Proficiency with CRM software and sales tools Ability to adapt to changing priorities and manage multiple tasks Willingness to learn and develop sales skills and product knowledge
Compensation
This role has a market-competitive base salary with a range of $148,200.00 - $275,200.00, plus potential commission or performance-based bonuses. Actual salaries vary based on experience, qualifications, skills, and location.
Benefits
Medical, Dental, and Vision Insurance Telehealth coverage Flexible work schedules and remote options Development and career growth opportunities Open time off in addition to 10 paid holidays 401(k) matching Adoption Assistance Fertility treatments
About Genesys
Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise to drive loyalty, growth and retention while increasing operational efficiency.
Reasonable Accommodations
If you require a reasonable accommodation to complete any part of the application process, or need an alternative method to apply, you may contact reasonable.accommodations@genesys.com. You can expect a response within 24–48 hours. If you have questions, include them in your email.
Equal Opportunity
Genesys is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, genetics, disability, military status, or other protected characteristics.
Note: Recruiters will never ask for sensitive personal or financial information during the application phase.
#J-18808-Ljbffr
Director, Enterprise Sales Midwest at Genesys. Genesys empowers organizations to improve customer experiences and drive growth through the AI-powered Experience Orchestration platform. Join to apply for the Director, Enterprise Sales Midwest role at Genesys. Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people worldwide who value empathy, collaboration, and ownership of work. Join the team and help shape the future of customer experience.
Responsibilities
Lead and manage the sales team to achieve revenue targets and drive business growth. Develop and implement sales strategies, manage key client relationships, drive pipeline creation, and collaborate with cross-functional teams to enhance performance. Identify new business opportunities, expand market reach, and ensure customer satisfaction. Coach and cultivate a consultative, insight-driven sales approach. Present and demonstrate products/services, communicating features, benefits, and value propositions to prospective customers. Understand customer problems through research and articulate how Genesys solves them beyond features alone. Build and maintain customer relationships, provide excellent service, address inquiries, and resolve issues promptly. Stay updated on industry trends and competitor activities; continuously expand product knowledge.
Qualifications
BS degree or equivalent work experience 10+ years of experience in enterprise software sales 5 years direct management experience in enterprise software sales Excellent communication and interpersonal skills Strong customer focus and ability to build and maintain relationships Self-motivated and driven to achieve sales targets Proven ability to increase new logos and expand business Ability to work independently and collaboratively in a team Proficiency with CRM software and sales tools Ability to adapt to changing priorities and manage multiple tasks Willingness to learn and develop sales skills and product knowledge
Compensation
This role has a market-competitive base salary with a range of $148,200.00 - $275,200.00, plus potential commission or performance-based bonuses. Actual salaries vary based on experience, qualifications, skills, and location.
Benefits
Medical, Dental, and Vision Insurance Telehealth coverage Flexible work schedules and remote options Development and career growth opportunities Open time off in addition to 10 paid holidays 401(k) matching Adoption Assistance Fertility treatments
About Genesys
Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise to drive loyalty, growth and retention while increasing operational efficiency.
Reasonable Accommodations
If you require a reasonable accommodation to complete any part of the application process, or need an alternative method to apply, you may contact reasonable.accommodations@genesys.com. You can expect a response within 24–48 hours. If you have questions, include them in your email.
Equal Opportunity
Genesys is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, genetics, disability, military status, or other protected characteristics.
Note: Recruiters will never ask for sensitive personal or financial information during the application phase.
#J-18808-Ljbffr