MERGE
Account Director – Client Services
Join MERGE as an Account Director to drive omni‑channel marketing and data strategies across our marquee Life Sciences accounts. You will expand relationships, collaborate with cross‑functional teams, and deliver digital solutions that meet client objectives.
About MERGE MERGE uses a talent‑to‑task process that enables clients to think higher and feel deeper about their customers. With partnership experience with American Express, T‑Mobile, LG, Meta, Adobe, and many other leading clients, MERGE is committed to delivering innovative marketing solutions that elevate business results.
Key Responsibilities
Establish credibility with clients’ stakeholder groups from Marketing, Analytics, IT, and Commercial/Sales orgs.
Formulate omni‑channel strategies based on client goals across strategy, digital transformation, experience, creative, and front‑end/back‑end development.
Manage multiple pieces of business and projects simultaneously in a fast‑paced environment.
Grow and diversify client relationships by identifying additional business needs and creating client roadmaps for long‑term growth and continuity.
Own and maintain a primary data lake and data strategy/BI roadmaps for clients, providing clear, actionable insights to stakeholders.
Communicate complex data insights to both technical and non‑technical stakeholders.
Qualifications
10+ years of experience in an advertising agency, marketing services, or consulting.
Bachelor’s Degree or equivalent work experience.
Life Sciences industry experience a plus.
Deep understanding of digital strategy and execution across channels.
Experience in developing multi‑touch, targeted customer journeys—Marketo and CDP experience a plus.
Advanced client management and relationship skills, especially as it relates to expanding business within existing clients.
Strong proficiency in data analytics, business intelligence, data visualization—SQL experience a plus.
Excellent communication and collaboration skills.
Strong working knowledge of contemporary marketing and customer experience initiatives.
Benefits MERGE offers meaningful Medical, Dental, Vision, Life Insurance, 401(k), Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays, and many other benefits that support both career and personal life.
Equal Opportunity Employer MERGE welcomes and celebrates diversity. We are an Equal Opportunity Employer. Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
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About MERGE MERGE uses a talent‑to‑task process that enables clients to think higher and feel deeper about their customers. With partnership experience with American Express, T‑Mobile, LG, Meta, Adobe, and many other leading clients, MERGE is committed to delivering innovative marketing solutions that elevate business results.
Key Responsibilities
Establish credibility with clients’ stakeholder groups from Marketing, Analytics, IT, and Commercial/Sales orgs.
Formulate omni‑channel strategies based on client goals across strategy, digital transformation, experience, creative, and front‑end/back‑end development.
Manage multiple pieces of business and projects simultaneously in a fast‑paced environment.
Grow and diversify client relationships by identifying additional business needs and creating client roadmaps for long‑term growth and continuity.
Own and maintain a primary data lake and data strategy/BI roadmaps for clients, providing clear, actionable insights to stakeholders.
Communicate complex data insights to both technical and non‑technical stakeholders.
Qualifications
10+ years of experience in an advertising agency, marketing services, or consulting.
Bachelor’s Degree or equivalent work experience.
Life Sciences industry experience a plus.
Deep understanding of digital strategy and execution across channels.
Experience in developing multi‑touch, targeted customer journeys—Marketo and CDP experience a plus.
Advanced client management and relationship skills, especially as it relates to expanding business within existing clients.
Strong proficiency in data analytics, business intelligence, data visualization—SQL experience a plus.
Excellent communication and collaboration skills.
Strong working knowledge of contemporary marketing and customer experience initiatives.
Benefits MERGE offers meaningful Medical, Dental, Vision, Life Insurance, 401(k), Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays, and many other benefits that support both career and personal life.
Equal Opportunity Employer MERGE welcomes and celebrates diversity. We are an Equal Opportunity Employer. Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
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