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Fraud Solutions Manager - Digital Insights
Join TransUnion’s US Fraud Solutions group as a Fraud Solutions Manager – Digital Insights. In this role, you will drive the commercialization of innovation that improves fraud prevention.
Responsibilities This role will work across all phases of the product life cycle, from introduction to retirement, and collaborate with platform, data science, product marketing, operations, technology, finance, sales, and other go‑to‑market teams.
What You’ll Bring
6+ years of product management, product strategy, operations, or product commercialization experience in fraud solutions software or services such as identity verification and authentication.
Analytical skills to generate reports and insights on product adoption, fraud KPIs, synthesize client and market feedback; experience with SQL, Python, or similar tools preferred.
Ability to validate, monitor, and analyze revenue stream data and develop insights that support forecasting and product enhancement prioritization.
Ability to build data‑driven business cases that consider existing clients’ and market needs, technical feasibility, and speed to market to influence product roadmaps.
Ability to communicate delivered value, differentiators, and opportunities to sales, clients, and prospects in various forums such as internal training, external industry events, user forums, client quarterly business reviews, etc., working closely in collaboration with product marketing, as appropriate.
Ability to influence cross‑functional teams in a matrix organization to ensure product launch operational readiness with marketing assets, pricing strategy, internal support processes, and reporting.
Excellent proactive communication, negotiation, and presentation skills to drive results autonomously.
Experience building strong relationships across stakeholders including sales, marketing, business, operations, technology, data science, legal, compliance and finance teams.
Impact You’ll Make
Shepherd product launch, customization and enhancement projects from technical delivery to product commercialization, engaging cross‑functional teams including technology, data science, legal & compliance, pricing, line of businesses, product marketing, sales and operations teams.
Support product management of innovations across fraud solutions for the US market.
Triage and action voice of customer intakes, market analysis, and estimate directional ROI to inform product roadmap prioritization.
Monitor for positive and negative changes in product adoption to trigger outreach for solution feedback.
Apply excellent written, presentation, and oral communication skills to support training efforts and proof of concepts with clients.
Execute upon and influence US Fraud Solutions strategy to deliver well‑managed speed‑to‑market innovations that minimize friction and fraud.
Ensure and influence product operations execution excellence to drive client satisfaction and enable revenue growth.
Be the internal go‑to subject matter expert for fraud solutions to empower and drive broad engagement.
Benefits TransUnion provides flexible benefits including flexible time off, paid time off, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long‑term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion’s Employee Resource Groups.
Equal Employment Opportunity Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act. Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position. We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans' Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans.
Pay Scale Information The U.S. base salary range for this position is $100,100.00 - $150,000.00 annually. The salary range reflects a reasonable estimate of the range of compensation for this job. Actual compensation is based on careful consideration of additional factors such as an individual’s education, training, work experience, job‑related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations.
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Responsibilities This role will work across all phases of the product life cycle, from introduction to retirement, and collaborate with platform, data science, product marketing, operations, technology, finance, sales, and other go‑to‑market teams.
What You’ll Bring
6+ years of product management, product strategy, operations, or product commercialization experience in fraud solutions software or services such as identity verification and authentication.
Analytical skills to generate reports and insights on product adoption, fraud KPIs, synthesize client and market feedback; experience with SQL, Python, or similar tools preferred.
Ability to validate, monitor, and analyze revenue stream data and develop insights that support forecasting and product enhancement prioritization.
Ability to build data‑driven business cases that consider existing clients’ and market needs, technical feasibility, and speed to market to influence product roadmaps.
Ability to communicate delivered value, differentiators, and opportunities to sales, clients, and prospects in various forums such as internal training, external industry events, user forums, client quarterly business reviews, etc., working closely in collaboration with product marketing, as appropriate.
Ability to influence cross‑functional teams in a matrix organization to ensure product launch operational readiness with marketing assets, pricing strategy, internal support processes, and reporting.
Excellent proactive communication, negotiation, and presentation skills to drive results autonomously.
Experience building strong relationships across stakeholders including sales, marketing, business, operations, technology, data science, legal, compliance and finance teams.
Impact You’ll Make
Shepherd product launch, customization and enhancement projects from technical delivery to product commercialization, engaging cross‑functional teams including technology, data science, legal & compliance, pricing, line of businesses, product marketing, sales and operations teams.
Support product management of innovations across fraud solutions for the US market.
Triage and action voice of customer intakes, market analysis, and estimate directional ROI to inform product roadmap prioritization.
Monitor for positive and negative changes in product adoption to trigger outreach for solution feedback.
Apply excellent written, presentation, and oral communication skills to support training efforts and proof of concepts with clients.
Execute upon and influence US Fraud Solutions strategy to deliver well‑managed speed‑to‑market innovations that minimize friction and fraud.
Ensure and influence product operations execution excellence to drive client satisfaction and enable revenue growth.
Be the internal go‑to subject matter expert for fraud solutions to empower and drive broad engagement.
Benefits TransUnion provides flexible benefits including flexible time off, paid time off, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long‑term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion’s Employee Resource Groups.
Equal Employment Opportunity Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act. Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position. We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans' Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans.
Pay Scale Information The U.S. base salary range for this position is $100,100.00 - $150,000.00 annually. The salary range reflects a reasonable estimate of the range of compensation for this job. Actual compensation is based on careful consideration of additional factors such as an individual’s education, training, work experience, job‑related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations.
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