Florida International University
About FIU
Florida International University is a Top 50 preeminent public research university with 55,000 students from all 50 states and more than 140 countries. Located in the global city of Miami, FIU offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and MacArthur Genius Fellows. A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.
Job Summary Provides maintenance and operational support for the PeopleSoft Financials systems, including Grants suite through technical analysis and business knowledge of the PeopleSoft modules.
Supports FIU PeopleSoft Financials systems, including Grants suite.
Serves as backup for various PeopleSoft Financials modules such as General Ledger and Procurement. Demonstrates knowledge and functionality understanding in the assigned PeopleSoft modules.
Analyzes, diagnoses, and resolves PeopleSoft Financials system related problems and errors to ensure the accuracy of business-critical systems.
With minimal support analyzes, designs and creates specifications for the PeopleSoft technical enhancements and new functions.
Under guidance of more senior team members, configures and maintains PeopleSoft on-line and batch applications, reports, queries and workflow.
Interacts with Database Administrators, Network and other PeopleSoft technical support groups to ensure timely problems' resolution.
Works and collaborates with Financials System Support Services and Research Information Systems to ensure Financials system stability and problems resolution.
Provides basic production support including problem analysis and resolution, on-call support, job scheduling and monitoring.
Documents processes to enable departmental staff to continue computer support to the related systems. Participates in the development of user and operational documentation.
Provides basic time and resources estimates and status reports. Conducts duties and responsibilities under the guidance and direction of senior personnel and/or management.
Serves as the merchant account's primary contact or technical contact; Handles sensitive cardholder information and/or processes credit cards transactions for the department/unit; Will have access to a third party system (software, gateway, etc.) that processes, transmits, and/or stores cardholder information.
Minimum Qualifications Bachelor's degree in computer science, information technology, business, or related field. One (1) year of design and development experience with any ERP software such as PeopleSoft Campus Solutions, Financials/Contracts & Grants, Human Capital Management, and Enterprise Portal.
Desired Qualifications
Ability to effectively communicate with users and the Information Technology staff to resolve technical problems and maintain all aspects of technical support.
Ability to work independently.
Ability to handle information of sensitive and confidential nature in the utmost professional manner.
Ability to meet deadlines.
Effective analytical skills and writing skills.
Ability to relate to a culturally diverse university community.
Knowledge of People Tools as part of Peoplesoft ERP systems.
Knowledge of People Tools as part of Peoplesoft systems such as Human Resources, Campus Solutions, Financials, and CRM.
Job Category Administrative
Work Schedule Begin time: 8:30 AM End time: 5:00 PM
Equal Opportunity FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Aff… (continues exact statement). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. For inquiries regarding nondiscrimination, contact FIU's Office of Civil Rights Compliance and Accessibility at 305.348.2785 or email ocrca@fiu.edu.
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Job Summary Provides maintenance and operational support for the PeopleSoft Financials systems, including Grants suite through technical analysis and business knowledge of the PeopleSoft modules.
Supports FIU PeopleSoft Financials systems, including Grants suite.
Serves as backup for various PeopleSoft Financials modules such as General Ledger and Procurement. Demonstrates knowledge and functionality understanding in the assigned PeopleSoft modules.
Analyzes, diagnoses, and resolves PeopleSoft Financials system related problems and errors to ensure the accuracy of business-critical systems.
With minimal support analyzes, designs and creates specifications for the PeopleSoft technical enhancements and new functions.
Under guidance of more senior team members, configures and maintains PeopleSoft on-line and batch applications, reports, queries and workflow.
Interacts with Database Administrators, Network and other PeopleSoft technical support groups to ensure timely problems' resolution.
Works and collaborates with Financials System Support Services and Research Information Systems to ensure Financials system stability and problems resolution.
Provides basic production support including problem analysis and resolution, on-call support, job scheduling and monitoring.
Documents processes to enable departmental staff to continue computer support to the related systems. Participates in the development of user and operational documentation.
Provides basic time and resources estimates and status reports. Conducts duties and responsibilities under the guidance and direction of senior personnel and/or management.
Serves as the merchant account's primary contact or technical contact; Handles sensitive cardholder information and/or processes credit cards transactions for the department/unit; Will have access to a third party system (software, gateway, etc.) that processes, transmits, and/or stores cardholder information.
Minimum Qualifications Bachelor's degree in computer science, information technology, business, or related field. One (1) year of design and development experience with any ERP software such as PeopleSoft Campus Solutions, Financials/Contracts & Grants, Human Capital Management, and Enterprise Portal.
Desired Qualifications
Ability to effectively communicate with users and the Information Technology staff to resolve technical problems and maintain all aspects of technical support.
Ability to work independently.
Ability to handle information of sensitive and confidential nature in the utmost professional manner.
Ability to meet deadlines.
Effective analytical skills and writing skills.
Ability to relate to a culturally diverse university community.
Knowledge of People Tools as part of Peoplesoft ERP systems.
Knowledge of People Tools as part of Peoplesoft systems such as Human Resources, Campus Solutions, Financials, and CRM.
Job Category Administrative
Work Schedule Begin time: 8:30 AM End time: 5:00 PM
Equal Opportunity FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Aff… (continues exact statement). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. For inquiries regarding nondiscrimination, contact FIU's Office of Civil Rights Compliance and Accessibility at 305.348.2785 or email ocrca@fiu.edu.
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