Workwize
Overview
US Customer Success Manager - SaaS role at Workwize. This range is provided by Workwize. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $75,000.00/yr - $95,000.00/yr What you will do
Drive customer success and satisfaction: be responsible for the complete customer lifecycle, ensuring successful delivery, adoption, expansion, and renewal of products and services. Strengthen relationships by prioritizing engagement with customers. Drive revenue growth through expansion, identifying opportunities for upselling and cross-selling. Utilize data analysis and value-driven discussions to enhance adoption and maximize revenue growth potential. Skills and Qualifications
Bachelor’s or Master’s degree (or a compelling reason for not completing one) 4+ years of experience in a client-facing role, managing complex accounts—preferably in a SaaS environment Previous sales experience with a commercial mindset who can navigate conversations and add value to clients Strong problem-solving abilities and analytical mindset Proficiency in PowerPoint and Excel Exceptional attention to detail Experience in data analysis and interpretation Excellent English communication skills (written and verbal) at a business-professional level Characteristics
Ambitious, entrepreneurial and digital mindset with the ability to work autonomously in a fast-changing start-up Caring and customer-focused Thorough and analytical; able to use data to identify opportunities to support clients Ability to present to Executives and Key Decision-makers Transparent and honest communication Experience using CRM systems; HubSpot experience is a plus Team player open to collaboration Supports hybrid working policy — from our office in New York and from home Workwize offers
A competitive salary and bonus scheme in a fast-growing, dynamic environment Hybrid/remote work flexibility Tools and equipment provided for a productive setup A vibrant, entrepreneurial environment that encourages innovation and growth Our Team
We are a rapidly growing, ambitious team with diverse backgrounds, including Entrepreneurs, Operational specialists, Developers, and Sales professionals. We aim to make an impact on how we work and exceed customer value. Seniority level
Mid-Senior level Employment type
Full-time Job function
Customer Service and Sales Industries: Technology, Information and Internet, Software Development, Transportation, Logistics, and Storage
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US Customer Success Manager - SaaS role at Workwize. This range is provided by Workwize. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $75,000.00/yr - $95,000.00/yr What you will do
Drive customer success and satisfaction: be responsible for the complete customer lifecycle, ensuring successful delivery, adoption, expansion, and renewal of products and services. Strengthen relationships by prioritizing engagement with customers. Drive revenue growth through expansion, identifying opportunities for upselling and cross-selling. Utilize data analysis and value-driven discussions to enhance adoption and maximize revenue growth potential. Skills and Qualifications
Bachelor’s or Master’s degree (or a compelling reason for not completing one) 4+ years of experience in a client-facing role, managing complex accounts—preferably in a SaaS environment Previous sales experience with a commercial mindset who can navigate conversations and add value to clients Strong problem-solving abilities and analytical mindset Proficiency in PowerPoint and Excel Exceptional attention to detail Experience in data analysis and interpretation Excellent English communication skills (written and verbal) at a business-professional level Characteristics
Ambitious, entrepreneurial and digital mindset with the ability to work autonomously in a fast-changing start-up Caring and customer-focused Thorough and analytical; able to use data to identify opportunities to support clients Ability to present to Executives and Key Decision-makers Transparent and honest communication Experience using CRM systems; HubSpot experience is a plus Team player open to collaboration Supports hybrid working policy — from our office in New York and from home Workwize offers
A competitive salary and bonus scheme in a fast-growing, dynamic environment Hybrid/remote work flexibility Tools and equipment provided for a productive setup A vibrant, entrepreneurial environment that encourages innovation and growth Our Team
We are a rapidly growing, ambitious team with diverse backgrounds, including Entrepreneurs, Operational specialists, Developers, and Sales professionals. We aim to make an impact on how we work and exceed customer value. Seniority level
Mid-Senior level Employment type
Full-time Job function
Customer Service and Sales Industries: Technology, Information and Internet, Software Development, Transportation, Logistics, and Storage
#J-18808-Ljbffr