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Walgreens

Pharmacy Manager

Walgreens, Georgetown, Texas, United States, 78628

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Overview Pharmacy Manager

– Walgreens

Job Summary Provides empathetic pharmacy consulting services to patients regarding the effective use of medications and drug interaction awareness. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcome services. Ensures prescribed medications are compounded, reviewed, dispensed, and verified accurately according to regulatory guidelines and company policies and procedures. Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory effectively, and enhances patient experience. Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management initiatives.

Responsibilities

Patient Experience Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience.

Customer Service Best Practices Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience.

Healthcare Services Enhancement Connects with patients by anticipating needs and proactively offering services. Leads efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens.

Community Events Participates and assists in events that reflect the unique communities we serve.

Operations Counsels patients and answers questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, and over-the-counter products. Refers to the medical provider as needed.

Pharmacist Tasks Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.

Prescription Dispensing Reviews, interprets, and accurately dispenses prescribed medications.

Regulatory Compliance Ensures the pharmacy operates in accordance with regulations and company policies and standards.

Staff Workflow Management Establishes procedures that promote the efficient workflow of the pharmacy including overseeing staff scheduling, assigning roles, coordinating activities, and soliciting team member suggestions.

Insurance Claims Processing Ensures insurance claims are processed accurately to prevent payment rejections.

Clinical and Wellness Services Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management, and other healthcare services.

Pharmacy Department Maintenance Manages the maintenance, housekeeping, and improvement of the pharmacy department.

Documentation and Reporting Prepares and submits all records, reports, and other documentation as required by state and federal laws.

People & Performance Management Collaborates with Store Manager on pharmacy staff hiring, discipline, and termination and ensures compliance with employment laws.

Performance Review and Coaching Manages pharmacy staff performance by overseeing the training of pharmacy staff and conducting formal performance reviews.

Career Progression Identifies high potential team members and proactively collaborates with Store Manager to manage career progression.

Employee Relations Addresses employee relations concerns and maintains team member morale.

Training & Personal Development Maintains required licensing/credentialing/certification and enhances current knowledge and skills related to pharmacy and healthcare.

Professional Development Seeks professional development by monitoring own performance and soliciting constructive feedback.

Communications Supports the Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff.

Business Performance Management Analyzes performance data including pharmacy financials, customer service, and inventory.

Business Planning Develops and maintains good relationships with local medical community and expands health and wellness awareness in the community.

Qualifications

BS in Pharmacy or Pharm D Degree from an accredited educational institution.

Current pharmacist licensure in the states within the district.

Certified Immunizer or willing to become an immunizer within 90 days of hire.

At least 1 year pharmacy experience including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems and insurance billing.

Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.

An average rating of at least 3.0 on the leadership behaviors on the last performance review if one is on file, and no written disciplinary actions in the last 12 months (Internal candidates only).

Preferred Qualifications

Supervisory experience planning, organizing, and directing the work of pharmacy staff.

At least 6 months pharmacy experience with Walgreen Co.

An average rating of 3.7 or above on the leadership behaviors on the last performance review if one is on file. (Internal candidates only)

About Walgreens Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Benefits To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits.

Salary Salary Range:

Pharmacist Hourly $60.55-$66.60

Equal Opportunity Employer An Equal Opportunity Employer, including disability/veterans. We will consider employment of qualified applicants with arrest and conviction records.

Job Status This role will remain open until filled.

Seniority Level Not Applicable

Employment Type Full-time

Job Function Health Care Provider

Location Georgetown, TX

Application Notice Referrals increase your chances of interviewing at Walgreens by 2x. Get notified about new Pharmacy Manager jobs in Georgetown, TX.

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