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Walgreens

Pharmacy Manager

Walgreens, Falcon, North Carolina, us, 28342

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3 days ago Be among the first 25 applicants

This range is provided by Walgreens. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range Job Summary

Provides empathetic pharmacy consulting services to patients regarding the effective use of medications and drug interaction awareness. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcome services. Ensures prescribed medications are compounded, reviewed, dispensed, and verified accurately according to regulatory guidelines and company policies and procedures. Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory effectively, and enhances patient experience. Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management initiatives.

Job Responsibilities

Engage patients by greeting them and offering assistance with products and services. Resolve patient issues in a timely manner and answer questions to ensure a positive patient experience.

Model and share customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).

Connect with patients by anticipating needs and proactively offering services. Lead efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens (e.g., patient consultation, medication management, drug therapy reviews, and performing clinical or wellness services such as immunizations, diagnostic testing, and patient outcomes services) thereby promoting the shift of the Walgreens pharmacy role from transactional to interpersonal.

Participate and assist in events that reflect the unique communities we serve as requested by Store Manager, Healthcare Supervisor, or District Manager.

Counsel patients and answer questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, and over-the-counter products. Refer to the medical provider, as needed.

Perform pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.

Review, interpret, and accurately dispense prescribed medications, as required.

Ensure the pharmacy operates in accordance with regulations, company policies and standards. Establish procedures that promote the efficient workflow of the pharmacy including overseeing staff scheduling, assigning roles, coordinating activities, and soliciting team member suggestions. Responsible for opening and closing the pharmacy and shift changes.

Collaborate with Store Manager to define and develop new strategic business opportunities.

Maintain information technology knowledge of pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers.

Ensure insurance claims are processed accurately to prevent payment rejections. Resolve patient issues by working with insurance companies and medical providers.

Perform clinical and wellness services such as immunizations, diagnostic testing, disease state management, and other healthcare services.

Manage the maintenance, housekeeping, and improvement of the pharmacy department including repairs, cleaning, new equipment, and layout changes to ensure a functioning, presentable, and efficient pharmacy.

Prepare and submit all records, reports, and other documentation as required by state and federal laws to run the pharmacy business (e.g., operating statements, performance indicator reports, supervision notes, deletions, transfers).

Basic Qualifications

BS in Pharmacy or Pharm D Degree from an accredited educational institution.

Current pharmacist licensure in the states within the district.

Certified Immunizer or willing to become an immunizer within 90 days of hire.

At least 1 year pharmacy experience including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems, and insurance billing.

Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.

Average rating of at least 3.0 on leadership behaviors on the last performance review if one is on file, and no written disciplinary actions in the last 12 months (Internal candidates only).

Preferred Qualifications

Supervisory experience planning, organizing, and directing the work of pharmacy staff.

At least 6 months pharmacy experience with Walgreens Co.

Average rating of 3.7 or above on the last performance review if one is on file (Internal candidates only).

An Equal Opportunity Employer, including disability/veterans. We will consider employment of qualified applicants with arrest and conviction records.

The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range:

Pharmacy Manager $6,174.00-$6,783.00 Bi-Weekly

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