Operations Manager - Limelight Boulder

2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Company Description Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Set in the heart of elevated and unique locations, each Limelight hotel is carefully designed with distinctive design and purposeful functionality, created to evoke a sense of place and a point of view. Current locations include across Colorado in Aspen, Snowmass, Denver, and Boulder (just opened fall 2025); Ketchum, Idaho; Mammoth, California (coming by the end of 2025); and Charleston, South Carolina (coming in 2028). For more information, visit www.limelighthotels.com or follow @limelighthotel on X, Instagram or Facebook. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the notifications@smartrecruiters.com, aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains. Job Description Position Summary The Operations Manager provides hands on leadership across all core departments, including Front Office, Concierge, Guest Services, Housekeeping, Food & Beverage, and Security typically in the evening in the absence of other hotel leadership. This role oversees the operation and assists the departments to ensure standard of service are followed, seamless guest experiences, and a supportive, team environment. This position reports to the Director of Rooms. The salary range for this position is $65,000 - $75,000. Actual pay will be dependent on budget and experience; all our salaried roles are eligible for bonus. Job Posting Deadline Applications for this position will be accepted until October 19, 2025. Essential Job Functions/Key Job Responsibilities Acts as the primary manager on duty in the evening shift for the hotel Communicates and upholds the hotel operating philosophy, fostering a fair, secure, and positive work environment Demonstrates ethical leadership with emotional intelligence and professional maturity Prepares reports and forecasts in coordination with accounting as needed Takes a proactive leadership role in engaging with team members and guests, addressing concerns and feedback Leads by example in professionalism, grooming standards, and ethical conduct Ensures working knowledge with safety and security protocols and takes the lead in emergency procedures and incidents that may arise Supports and complies with all policies and procedures of Aspen One Monitors and coaches property policies and standards throughout the hotel (rooms, food and beverage, and engineering) ensuring the best experience for every guest Prepare daily, weekly, and monthly reports as requested by Director of Rooms and General Manager Assists in controlling labor costs, scheduling, and payroll Meets regularly with the Director of Rooms and General Manager to review performance Ensures guests receive exceptional service and assist with guest complaints, guest incidents, and employee incidents/injuries Take a visible leadership role towards hotel guests and employees Other duties as assigned Qualifications Education & Experience Requirements Bachelor's degree in hospitality, business management, a relevant field of study or equivalent experience preferred 3-5 years experience as a manager across hotel rooms operations, food & beverage, or engineering required Knowledge, Skills & Abilities Extensive experience working in luxury hospitality environments known for exceptional guest service Strong knowledge of hotel operations across departments including front office, concierge, guest services, housekeeping, F&B, culinary, and engineering Proficient in financial reporting, budgeting, and interpreting accounting controls Skilled in implementing and monitoring effective cost control measures Ability to lead and inspire cross-functional teams with a hands-on, service-driven approach Strong understanding of operational standards Demonstrated ability to follow and enforce SOPs that enhance efficiency and guest satisfaction Proficient in using hotel management systems, property management software, and related operational tech Excellent interpersonal and communication skills with a proven ability to resolve guest and staff issues professionally Capable of identifying performance gaps and coaching teams to exceed service expectations Adept at managing large-scale projects, seasonal transitions, and multi-department coordination Committed to fostering a collaborative, ethical, and safety-conscious work culture Ability to work nights and weekends Work Environment and Physical Demands Ability to reach, crouch, kneel, stand or be on your feet, kneel and bend for extended periods of time Regularly work in adverse conditions and required to use protective equipment to prevent exposure to hazardous materials as well as an office environment and may be required to walk on slippery and uneven surfaces Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50) Job Benefits This position is classified as a regular full-time position eligible for the following benefits: Health, Dental and Vision Insurance Programs Flexible Spending Account Programs Life Insurance Programs Paid Time Off Programs Paid Leave Programs 401(k) Savings Plan Employee Ski Pass and Dependent Ski Passes Other company perks The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. E-Verify. Aspen One participates in E-Verify and is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all. For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks Aspen One participates in E-Verify. E-Verify & Right to Work Poster Seniority level Mid-Senior level Employment type Full-time Job function Customer Service Industries Hospitality Referrals increase your chances of interviewing at Limelight Hotels by 2x Get notified about new Operations Manager jobs in Boulder, CO.

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