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Amazon.com Services LLC

Automation Engineer

Amazon.com Services LLC, Pooler, Georgia, United States, 31322

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Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. The Reliability & Maintenance Engineering (RME) team are the business partners that work tirelessly behind the scenes to make it happen. We drive continuous improvement, and maintain all of the robotics and material handling equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!

About the Role As an Automation Engineer, you will play a crucial role in maximizing equipment reliability and operational performance in our fulfillment centers by providing proactive controls automation and technical support. Your expertise will be essential in troubleshooting complex control systems, analyzing performance metrics, and driving continuous improvement initiatives. You'll collaborate with cross-functional teams to optimize material handling equipment (MHE) systems and implement innovative projects. You'll work with state-of-the-art technology, including conveyors, sortation systems, scanners, cameras, print and apply systems, and SCADA devices and programs. Through your efforts, you'll directly contribute to ensuring our customers receive their orders with Amazon's signature speed and accuracy.

What Do We Offer Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!

Key Job Responsibilities

Serve as the site expert for maintaining the automation systems that are critical for operations

Collaborate with building Operations, Operations Engineering teams, FC Start-up Team, AFT Software teams, ACES team, and Safety in supporting MHE systems optimization and project implementation

Understand, maintain and troubleshoot material handling control systems, including PLC / PC controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems

Monitor MHE metrics and partner with maintenance / operations to address system performance issues and provide analysis across all operations

Provide first-level escalation support for site technicians, both locally and remotely

Facilitate Failure Analysis and Incident Review processes to drive continuous improvement

Perform and analyze building System Assessments to enhance material handling system performance

Communicate technical issues and project timelines clearly to building managers, operations staff and maintenance teams

Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodation

Climb ladders and gangways safely and without limitation

Regular bending, lifting, stretching, and reaching both below the waist and above the head

Engage in full manual dexterity in both hands and wrists

Basic Qualifications

Bachelor's degree in computer science, electrical engineering, automation engineering, or equivalent, or 2+ years of PLC programming or automation engineering experience

Work a flexible schedule / shift / work area, including weekends, nights, and / or holidays

Experience with PLC-controlled automation and issue diagnosis in a continuous process or production environment

Experience with robotics work cells and its control systems

Experience with Ladder Logic and structure programming from Siemens, Allen-Bradley, or Codesys PLCs

Experience with electrical theory, robotics, controls components, and automated equipment

Preferred Qualifications

Experience maintaining, troubleshooting, programming, and designing HMI and control network components

Experience identifying, maintaining, and troubleshooting Motor Controls including motor starters, Variable Frequency Drives, DC drives, and standard electrical components

Experience interpreting and modifying mechanical and electrical drawings

1+ years of SCADA systems and KPI's experience

Experience programming with RSLogix5000, Studio 5000, FT View, and other controls software platforms

Experience with Industrial control systems, both hardware and software

Experience in system-level integration

Experience in field service engineering

Experience supporting a wide range of different conveyors and sortation systems

Bachelor's degree in communications or equivalent, or High school or equivalent diploma and 5+ years of customer service experience

Experience in technical support

Experience in creating process improvements with automation and analysis, or experience participating in continuous improvement projects in your team to scale and improve controllership with measurable results

Experience with advanced automation controls systems

Experience with ASRS systems

Hands-on industrial electrical experience, including 480V 3-phase, 110 VAC, and 24VDC systems

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

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