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BEDI Partnerships

Manager, Deal Desk

BEDI Partnerships, Denver, Colorado, United States

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Join Udemy. Help define the future of learning.

Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact. Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead. Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home. Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. Key qualifications for this role include: Deal Structuring & Revenue Compliance: Strong grasp of SaaS deal structures, discount governance, and ASC 606 revenue recognition principles. Leadership & Team Development: Proven ability to lead, mentor, and grow a high-performing global Deal Desk or Sales Ops team. Quote-to-Cash Expertise: Deep understanding of order management workflows, CPQ systems (e.g., Salesforce CPQ), and downstream operational dependencies. Cross-Functional Collaboration: Skilled at partnering with Sales, Legal, Finance, and RevOps to balance deal velocity with compliance and risk management. Data-Driven Decision Making: Ability to analyze KPIs, forecast capacity, and drive process improvements based on operational insights. About this role The Manager, Deal Desk is responsible for leading the global Deal Desk team, supporting the sales organization with strategic deal structuring, quote-to-cash execution, and process governance. This role balances people leadership with operational oversight and serves as a key liaison between Sales, Legal, Finance, RevOps, and Order Management. What you’ll be doing Lead a global team : Build, coach, and inspire a high-performing Deal Desk team that supports sales across multiple regions and segments. Shape deal strategy : Partner with Sales leadership and serve as the go-to expert for complex or non-standard deals, helping structure smart, executable agreements. Ensure compliance and consistency : Drive deal quality by applying booking policies, revenue recognition standards (ASC 606), and Rules of Engagement. Deliver insights that matter : Track and report on deal volume, cycle times, discounts, and compliance health to provide leadership with actionable insights. Plan for growth : Forecast demand, align resources with sales priorities, and help the business scale efficiently. Improve processes and tools : Continuously refine quote-to-cash workflows and partner on Salesforce/CPQ enhancements to enable speed, compliance, and scale. What you’ll have 6+ years of experience in SaaS or B2B technology companies, with at least 3 years in Deal Desk, Sales Operations, or Revenue Operations roles. 2+ years of people management experience, including hiring, mentoring, and performance management. Deep knowledge of quote-to-cash workflows, Order Management processes, and their related compliance and audit requirements. Strong understanding of SaaS deal structures, commercial terms, discounting governance, and revenue recognition principles (ASC 606). Proven ability to drive operational improvement, forecast resourcing needs, and deliver actionable business insights from KPIs. Proficient in Salesforce, CPQ tools (e.g., Salesforce CPQ), Excel/Sheets, and reporting platforms. Excellent communicator and cross-functional collaborator with the ability to influence stakeholders across all levels. At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for equity and a bonus. Hiring Compensation Range: $112,000 - $140,000 USD Why work here? You’ll grow here. Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Udemy is an equal opportunity employer. We value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability.

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