Minnesota Department of Human Services
Consumer Directed Community Supports Policy Lead / Human Services Program Repres
Minnesota Department of Human Services, Saint Paul, Minnesota, United States, 55199
Consumer Directed Community Supports Policy Lead / Human Services Program Representative 2
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Consumer Directed Community Supports Policy Lead / Human Services Program Representative 2
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Minnesota Department of Human Services Working Title: Consumer Directed Community Supports Policy Lead Job Class: Human Services Program Representative 2 Agency: Human Services Dept Job ID: 89704 Location: St. Paul Telework Eligible: Yes Full/Part Time: Full-Time Regular/Temporary: Unlimited Who May Apply: Open to all qualified job seekers Date Posted: 10/17/2025 Closing Date: 10/30/2025 Hiring Agency/Seniority Unit: Human Services Dept / MAPE DHS Central Office Division/Unit: DHS-Central Office / ADSA DS Home Care&Case Mgmt Work Shift/Work Hours: Day Shift Days of Work: Monday - Friday Travel Required: Yes, up to 10% Salary Range: $32.40 - $47.76 / hourly; $67,651 - $99,722 / annually Classified Status: Classified Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE FLSA Status: Nonexempt Designated in Connect 700 Program for Applicants with Disabilities: Yes Telework is available for applicants residing in Minnesota or a bordering state with supervisory approval. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify. The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. This position exists to be a resource and provide day-to-day assistance in service delivery, design and implementation of home care and self-directed services for persons with disabilities or chronic health conditions. The incumbent functions as the principal subject matter expert for CDCS, operating with significant autonomy over policy development, legislative analysis, compliance oversight, and statewide stakeholder engagement. Responsibilities include: Assisting with administration of programs, identifying, analyzing and resolving service or quality issues, and documenting requirements, policies and procedures for internal and external communications including web-based manuals Managing desk audits, overseeing RFPs and provider contracts, verifying provider eligibility and ensuring quality assurance processes and contract terms are followed Recommend, develop and represent Disability Services Division (DSD) policies to support Minnesota's home and community-based services (HCBS) system, programs and processes Developing new or revised policies and processes to support program and service alignment with DHS strategic direction and goals, and federal, state and county regulations and requirements Assist in provision of training, technical assistance and consultation to recipients and caregivers, service providers, lead agency personnel, other areas of DHS, other state agencies, and others as required Lead author and editor for legislative proposals, conducts bill analysis, and tracks legislation. This is particularly relevant in CDCS, where program authority is primarily derived from waiver plans rather than statute Minimum Qualifications 3 years professional experience in health care, adult education, or county/state human services systems. Experience must include the following: Experience with program coordination, case management or policy analysis Experience analyzing complex systems, gathering and interpreting data, and developing practical solutions Experience with and knowledge of state and federal regulations, health care provider networks, and the Minnesota Medical Assistance Program Bachelor’s Degree in Public Health, Social Work, Public Administration or related field may substitute for 1 year of experience OR Master’s degree in Public Health, Social Work, Public Administration or related field may substitute for 2 years of experience Preferred Qualifications Strong facilitation, consensus-building, and stakeholder engagement skills Proven ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment Variety of experiences working effectively with others from different backgrounds and/or cultures Additional Requirements To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held. Reference/background checks will be conducted. How To Apply Select “Apply for Job” at the top of this page. For additional information about the application process, go to http://www.mn.gov/careers. Contact If you have questions about the position, contact Jeanine Wilson at jeanine.wilson@state.mn.us. For Connect 700 Program applicants, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to JaKeya Spencer at JaKeya.Spencer@state.mn.us. For ADA accommodations, contact the Department of Human Services’ ADA Coordinator at 651-431-4945 or DHS_ADA@state.mn.us. About Human Services Dept WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year. Benefits As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well. Your benefits may include: Paid vacation and sick leave 12 paid holidays each year Low-cost medical, dental, vision, and prescription drug plans Fertility care, including IVF Diabetes care Dental and orthodontic care for adults and children 6 weeks paid leave for parents of newborn or newly adopted children Pension plan that provides income when you retire (after working at least three years) Employer paid life insurance to provide support for your family in the event of death Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury Tax-free expense accounts for health, dental, and dependent care Resources that provide support and promote physical, emotional, social, and financial well-being Support to help you reach your career goals Training, classes, and professional development Tuition reimbursement Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov) Employee Assistance Program (EAP) for work/life support A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota. EQUAL OPPORTUNITY EMPLOYERS Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law. Applicants With Disabilities Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us.
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Join to apply for the
Consumer Directed Community Supports Policy Lead / Human Services Program Representative 2
role at
Minnesota Department of Human Services Working Title: Consumer Directed Community Supports Policy Lead Job Class: Human Services Program Representative 2 Agency: Human Services Dept Job ID: 89704 Location: St. Paul Telework Eligible: Yes Full/Part Time: Full-Time Regular/Temporary: Unlimited Who May Apply: Open to all qualified job seekers Date Posted: 10/17/2025 Closing Date: 10/30/2025 Hiring Agency/Seniority Unit: Human Services Dept / MAPE DHS Central Office Division/Unit: DHS-Central Office / ADSA DS Home Care&Case Mgmt Work Shift/Work Hours: Day Shift Days of Work: Monday - Friday Travel Required: Yes, up to 10% Salary Range: $32.40 - $47.76 / hourly; $67,651 - $99,722 / annually Classified Status: Classified Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE FLSA Status: Nonexempt Designated in Connect 700 Program for Applicants with Disabilities: Yes Telework is available for applicants residing in Minnesota or a bordering state with supervisory approval. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify. The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. This position exists to be a resource and provide day-to-day assistance in service delivery, design and implementation of home care and self-directed services for persons with disabilities or chronic health conditions. The incumbent functions as the principal subject matter expert for CDCS, operating with significant autonomy over policy development, legislative analysis, compliance oversight, and statewide stakeholder engagement. Responsibilities include: Assisting with administration of programs, identifying, analyzing and resolving service or quality issues, and documenting requirements, policies and procedures for internal and external communications including web-based manuals Managing desk audits, overseeing RFPs and provider contracts, verifying provider eligibility and ensuring quality assurance processes and contract terms are followed Recommend, develop and represent Disability Services Division (DSD) policies to support Minnesota's home and community-based services (HCBS) system, programs and processes Developing new or revised policies and processes to support program and service alignment with DHS strategic direction and goals, and federal, state and county regulations and requirements Assist in provision of training, technical assistance and consultation to recipients and caregivers, service providers, lead agency personnel, other areas of DHS, other state agencies, and others as required Lead author and editor for legislative proposals, conducts bill analysis, and tracks legislation. This is particularly relevant in CDCS, where program authority is primarily derived from waiver plans rather than statute Minimum Qualifications 3 years professional experience in health care, adult education, or county/state human services systems. Experience must include the following: Experience with program coordination, case management or policy analysis Experience analyzing complex systems, gathering and interpreting data, and developing practical solutions Experience with and knowledge of state and federal regulations, health care provider networks, and the Minnesota Medical Assistance Program Bachelor’s Degree in Public Health, Social Work, Public Administration or related field may substitute for 1 year of experience OR Master’s degree in Public Health, Social Work, Public Administration or related field may substitute for 2 years of experience Preferred Qualifications Strong facilitation, consensus-building, and stakeholder engagement skills Proven ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment Variety of experiences working effectively with others from different backgrounds and/or cultures Additional Requirements To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held. Reference/background checks will be conducted. How To Apply Select “Apply for Job” at the top of this page. For additional information about the application process, go to http://www.mn.gov/careers. Contact If you have questions about the position, contact Jeanine Wilson at jeanine.wilson@state.mn.us. For Connect 700 Program applicants, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to JaKeya Spencer at JaKeya.Spencer@state.mn.us. For ADA accommodations, contact the Department of Human Services’ ADA Coordinator at 651-431-4945 or DHS_ADA@state.mn.us. About Human Services Dept WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year. Benefits As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well. Your benefits may include: Paid vacation and sick leave 12 paid holidays each year Low-cost medical, dental, vision, and prescription drug plans Fertility care, including IVF Diabetes care Dental and orthodontic care for adults and children 6 weeks paid leave for parents of newborn or newly adopted children Pension plan that provides income when you retire (after working at least three years) Employer paid life insurance to provide support for your family in the event of death Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury Tax-free expense accounts for health, dental, and dependent care Resources that provide support and promote physical, emotional, social, and financial well-being Support to help you reach your career goals Training, classes, and professional development Tuition reimbursement Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov) Employee Assistance Program (EAP) for work/life support A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota. EQUAL OPPORTUNITY EMPLOYERS Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law. Applicants With Disabilities Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us.
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