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KPMG US

Senior Specialist, ServiceNow HRSD Business Analyst

KPMG US, Montvale, New Jersey, us, 07645

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Senior Specialist, ServiceNow HRSD Business Analyst KPMG Advisory practice is currently our fastest growing practice. We are seeing tremendous client demand, and looking forward we do not anticipate that slowing down. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility and leading market tools, we make sure our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.

KPMG is currently seeking a Senior Specialist to join our Managed Services practice.

Responsibilities

Collaborate with clients and internal stakeholders to gather, analyze, and document HR service delivery requirements, translating them into functional specifications for ServiceNow HRSD implementations

Lead workshops and training sessions to support user adoption and maximize the value of ServiceNow HRSD capabilities

Partner with cross-functional teams to identify and implement process improvements and automation opportunities

Maintain accurate documentation for system configurations, business processes, and change management activities

Adhere to KPMG story writing standards

Conform to KPMG acceptance criteria writing standards

Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment

Qualifications

Minimum three years of recent experience as a Business Analyst supporting ServiceNow HRSD in a managed services or consulting environment

Bachelor's degree from an accredited college or university is required

Strong understanding of HR processes and ServiceNow HRSD modules including Case and Knowledge Management, Employee Service Center, and Lifecycle Events

Experience with ServiceNow configuration, scripting, and workflow design

Proven ability to manage client relationships and deliver high-quality solutions in a fast-paced environment

Excellent verbal/written communication, presentation, and analytical skills

Ability to travel as required

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity

KPMG LLP and its affiliates and subsidiaries is compliant with applicable local, state, and federal regulations regarding recruitment and hiring. KPMG is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by law. No phone calls or agencies, please.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

General Business

Follow this link to obtain salary ranges by city outside of CA: https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=M320_4_25

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