Dynata
Employer Industry: SaaS and Technology Solutions
Why consider this job opportunity:
Salary up to $95K per year
Competitive sales incentive program as part of the compensation package
Full range of medical and other benefits available for full-time employees
Opportunity for career advancement and growth within the organization
Supportive and inclusive work environment that values diversity
Chance to drive customer success and make a significant impact on client relationships
What to Expect (Job Responsibilities):
Develop and execute tailored success plans for each customer, aligned with their business goals and KPIs Conduct regular business reviews to assess progress, identify growth opportunities, and reinforce value Monitor customer health metrics and usage data to anticipate risks and opportunities Build trusted advisor relationships with key stakeholders across customer organizations Advocate for customer needs and feedback internally to ensure their success What is Required (Qualifications):
3–5 years of experience in Customer Success, Account Management, or Consulting in a SaaS or tech environment Proven track record of proactive customer engagement and strategic account growth Strong analytical skills with the ability to interpret customer data and translate it into actionable insights Excellent communication, presentation, and relationship-building skills Experience with CRM and Customer Success platforms (e.g. Salesforce) How to Stand Out (Preferred Qualifications):
Experience in driving product adoption and expansion through education and strategic guidance Familiarity with customer advocacy programs and community engagement initiatives Previous involvement in upselling and cross-selling within existing accounts We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Develop and execute tailored success plans for each customer, aligned with their business goals and KPIs Conduct regular business reviews to assess progress, identify growth opportunities, and reinforce value Monitor customer health metrics and usage data to anticipate risks and opportunities Build trusted advisor relationships with key stakeholders across customer organizations Advocate for customer needs and feedback internally to ensure their success What is Required (Qualifications):
3–5 years of experience in Customer Success, Account Management, or Consulting in a SaaS or tech environment Proven track record of proactive customer engagement and strategic account growth Strong analytical skills with the ability to interpret customer data and translate it into actionable insights Excellent communication, presentation, and relationship-building skills Experience with CRM and Customer Success platforms (e.g. Salesforce) How to Stand Out (Preferred Qualifications):
Experience in driving product adoption and expansion through education and strategic guidance Familiarity with customer advocacy programs and community engagement initiatives Previous involvement in upselling and cross-selling within existing accounts We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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