Walgreens
Overview
Join to apply for the
Pharmacy Operations Manager
role at
Walgreens This information is provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. Responsibilities
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations and administrative activities; ensure efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Operate pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervise pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Coordinate selection, scheduling, and development of pharmacy technician personnel. Lead training, coaching, and performance management of pharmacy technicians. Make decisions regarding performance management including discipline and termination. Assist pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications, counting, and verification where allowed by law. Complete patient and physician calls under supervision of a pharmacist and support healthcare service offerings including vaccines and health screenings where allowed by law. Manage core pharmacy workflow and drive excellence in operations. Organize daily schedule of activities, allocate pharmacy hours, and ensure the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Oversee pharmacy inventory management and recordkeeping; ensure compliance with business administrative activities and record requirements. Drive technology/process rollouts, engage the team around action planning, and ensure proper operation and maintenance of pharmacy department equipment. Maintain security safeguards and collaborate with the Pharmacy Manager on records. Communicate prescription errors to the accountable pharmacist and adhere to policies and procedures related to pharmacy errors and continuous quality improvement. Assist in analyzing and improving pharmacy financials, operational quality, and customer service. Manage community outreach and coordinate immunization clinics and community events as directed. People & Performance Management
Lead performance management of technicians, including decisions regarding discipline and termination. Use constructive discipline policy to ensure compliance with state and federal laws; hold technicians accountable for attendance and timeliness; foster engagement and performance improvement. Hire, onboard, train, and schedule technicians. Monitor training completion and enforce scheduling/training policies. Identify gaps in operations knowledge and support team members through hands-on training or learning modules. Ensure licensures, registrations, and certifications are active and compliant; document licensure status using Walgreens resources. Follow company policy for selection, recruitment, record retention, and training as required by law. Training & Personal Development
Maintain PTCB certification and state-required certifications/registrations. Maintain and expand knowledge related to pharmacy and healthcare; pursue certifications and training as required by the company. Seek professional development with feedback and coaching. Communication
Communicate with the pharmacy team and relay messages from support centers or key emails. Participate in store/pharmacy meetings and weekly check-ins with the Store Manager. Basic Qualifications
High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). One year of work experience as a pharmacy technician in a retail or hospital setting. Fluent in reading, writing, and speaking English (except in Puerto Rico). Willingness to work a flexible schedule, including evenings and weekends. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations). Preferred Qualifications
Previous people management/leadership experience. Previous Walgreens experience with exceeding expectations on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. To review benefits, please visit: jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, copy and paste this URL into your browser: jobs.walgreens.com/benefits Seniority level
Not Applicable Employment type
Full-time Job function
Management and Manufacturing Referrals increase your chances of interviewing at Walgreens by 2x Get notified about new Pharmacy Operations Manager jobs in Milan, IL.
#J-18808-Ljbffr
Join to apply for the
Pharmacy Operations Manager
role at
Walgreens This information is provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. Responsibilities
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations and administrative activities; ensure efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Operate pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervise pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Coordinate selection, scheduling, and development of pharmacy technician personnel. Lead training, coaching, and performance management of pharmacy technicians. Make decisions regarding performance management including discipline and termination. Assist pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications, counting, and verification where allowed by law. Complete patient and physician calls under supervision of a pharmacist and support healthcare service offerings including vaccines and health screenings where allowed by law. Manage core pharmacy workflow and drive excellence in operations. Organize daily schedule of activities, allocate pharmacy hours, and ensure the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Oversee pharmacy inventory management and recordkeeping; ensure compliance with business administrative activities and record requirements. Drive technology/process rollouts, engage the team around action planning, and ensure proper operation and maintenance of pharmacy department equipment. Maintain security safeguards and collaborate with the Pharmacy Manager on records. Communicate prescription errors to the accountable pharmacist and adhere to policies and procedures related to pharmacy errors and continuous quality improvement. Assist in analyzing and improving pharmacy financials, operational quality, and customer service. Manage community outreach and coordinate immunization clinics and community events as directed. People & Performance Management
Lead performance management of technicians, including decisions regarding discipline and termination. Use constructive discipline policy to ensure compliance with state and federal laws; hold technicians accountable for attendance and timeliness; foster engagement and performance improvement. Hire, onboard, train, and schedule technicians. Monitor training completion and enforce scheduling/training policies. Identify gaps in operations knowledge and support team members through hands-on training or learning modules. Ensure licensures, registrations, and certifications are active and compliant; document licensure status using Walgreens resources. Follow company policy for selection, recruitment, record retention, and training as required by law. Training & Personal Development
Maintain PTCB certification and state-required certifications/registrations. Maintain and expand knowledge related to pharmacy and healthcare; pursue certifications and training as required by the company. Seek professional development with feedback and coaching. Communication
Communicate with the pharmacy team and relay messages from support centers or key emails. Participate in store/pharmacy meetings and weekly check-ins with the Store Manager. Basic Qualifications
High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). One year of work experience as a pharmacy technician in a retail or hospital setting. Fluent in reading, writing, and speaking English (except in Puerto Rico). Willingness to work a flexible schedule, including evenings and weekends. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations). Preferred Qualifications
Previous people management/leadership experience. Previous Walgreens experience with exceeding expectations on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. To review benefits, please visit: jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, copy and paste this URL into your browser: jobs.walgreens.com/benefits Seniority level
Not Applicable Employment type
Full-time Job function
Management and Manufacturing Referrals increase your chances of interviewing at Walgreens by 2x Get notified about new Pharmacy Operations Manager jobs in Milan, IL.
#J-18808-Ljbffr