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Hustle Notice Biz

Customer Service Assistant

Hustle Notice Biz, Boston, Massachusetts, us, 02298

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2 days ago — Be among the first 25 applicants.

We are seeking a dedicated and enthusiastic Customer Service Assistant to join our dynamic team. The ideal candidate will have a passion for helping others and providing exceptional service. In this role, you will be the first point of contact for our valued customers, addressing inquiries, resolving issues, and ensuring a positive experience with our company.

Department Vibes And Verbs. Employment Type Full Time. Location Boston, MA. Workplace type Onsite. Compensation $60,000 - $67,000 / year.

Responsibilities

Respond promptly to customer inquiries via phone, email, and chat.

Assist customers with placing orders and processing payments.

Resolve customer complaints and provide appropriate solutions in a timely manner.

Document customer interactions and maintain accurate records.

Provide product information and help customers understand our services.

Identify and elevate priority issues to the appropriate team members.

Qualifications

High school diploma or equivalent; additional education is a plus.

Proven experience in a customer service role or similar position.

Excellent verbal and written communication skills.

Strong problem‑solving abilities and attention to detail.

Familiarity with CRM software and Microsoft Office Suite.

Ability to work effectively in a team and independently.

Benefits

Competitive salary ($60,000 – $67,000 per year)

Opportunities for professional growth and career advancement

Comprehensive health, dental, and vision insurance

Paid time off and holidays

Supportive and collaborative work environment

Ongoing training and skill development programs

About Hustle Notice Biz We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.

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