Walgreens
Overview
Join to apply for the
Pharmacy Manager
role at
Walgreens . Job summary and responsibilities describe providing empathetic pharmacy consulting services, preventive and clinical healthcare services, managing workflow and staff, and ensuring compliance with regulatory guidelines and company policies. Job Summary
Provides empathetic pharmacy consulting services to patients regarding the effective use of medications and drug interaction awareness. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcome services. Ensures prescribed medications are compounded, reviewed, dispensed, and verified accurately according to regulatory guidelines and company policies and procedures. Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory effectively, and enhances patient experience. Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management initiatives. Job Responsibilities
Patient Experience: Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience. Patient experience practices: Models and shares customer service best practices to deliver a distinctive and joyful patient experience, including interpersonal habits that show care and Walgreens service traits. Patient engagement: Connects with patients by anticipating needs and proactively offering services, including immunizations, drug therapy reviews, and wellness services to promote a patient-centered pharmacy role. Events: Participates and assists in events as requested by Store Manager, Healthcare Supervisor, or District Manager. Operations
Counsels patients and answers questions regarding usage of medicine, side effects, interactions, contraindications, privacy, generics, cost considerations, and over-the-counter products. Refers to the medical provider as needed to ensure proper use and satisfaction. Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets, and accurately dispenses prescribed medications, as required. Ensures the pharmacy operates in accordance with regulations, company policies and standards. Establishes procedures that promote efficient workflow, oversees scheduling, assigns roles, coordinates activities, and solicits team input. Responsible for opening and closing the pharmacy and shift changes. Follows Good Faith Dispensing policy with state and federal controlled substance laws when filling prescriptions. Collaborates with Store Manager to define and develop new strategic business opportunities. Maintains information technology knowledge of pharmacy systems, supports staff and patients with IT, and seeks productivity improvements. Ensures insurance claims are processed accurately to prevent rejections. Resolves patient issues with insurers and providers and participates in third-party audits. Communicates with providers to clarify prescribed medications, dosages, refills, interactions, and allergies; discusses diagnostic testing and disease state management as appropriate. Performs clinical and wellness services such as immunizations, diagnostic testing, and disease state management. Partners with centralized support for patient registration and issue resolution; conducts virtual product reviews in line with company procedures. Manages maintenance and improvement of the pharmacy department, including repairs, cleaning, equipment, and layout changes for a functional environment. Prepares and submits records and documentation required by state and federal laws to run the pharmacy business. People & Performance Management
Collaborates with Store Manager on hiring, discipline, termination as needed, and ensures legal compliance. Establishes expectations and goals; promotes teamwork; recognizes improvements; manages staff performance and conducts formal reviews. Identifies high-potential team members and collaborates on career progression. Addresses employee relations concerns and maintains morale by addressing complaints and conflicts. Training & Personal Development
Maintains required licensing/credentialing/certification as established by regulations to provide clinical services. Maintains and enhances knowledge related to pharmacy and healthcare; pursues best practices to improve pharmacy performance. Completes required education credits and training; seeks professional development and mentorship. Communications
Supports the Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff. Business Performance & Planning
Analyzes performance data including pharmacy financials, customer service, and inventory; oversees inventory management and asset protection; identifies trends and opportunities for improvement. Develops and maintains relationships with local medical professionals; promotes the pharmacy business and growth opportunities; supports community health initiatives. Qualifications
BS in Pharmacy or PharmD from an accredited institution. Current pharmacist licensure in the states within the district. Certified Immunizer or willing to become one within 90 days of hire. At least 1 year of pharmacy experience including dispensing, recordkeeping, compliance, operations, software, and billing. Experience with prescription dispensing and applicable controlled substance laws. About Walgreens
Founded in 1901, Walgreens serves millions of customers across thousands of stores. Walgreens is committed to being the first choice for pharmacy, retail and health services. Preferred Qualifications
Supervisory experience planning, organizing, and directing the work of pharmacy staff. At least 6 months of pharmacy experience with Walgreens. Average leadership rating 3.7 or above on the last review (internal candidates). An Equal Opportunity Employer, including disability/veterans. We will consider qualified applicants with arrest and conviction records. The salary information below is provided for pay transparency. The actual salary offered will depend on geography, skills, experience and other factors. This role will remain open until filled. For benefits, visit the Walgreens benefits page. Salary Range:
Pharmacy Manager $68.75-$75.50 Additional notes
Seniority level Not Applicable Employment type Full-time Job function Health Care Provider Location indicators and time-stamped notes (e.g., "Lake Arrowhead, CA" or "2 weeks ago") appear in the original content but do not affect the role description and are omitted here to maintain clarity.
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Join to apply for the
Pharmacy Manager
role at
Walgreens . Job summary and responsibilities describe providing empathetic pharmacy consulting services, preventive and clinical healthcare services, managing workflow and staff, and ensuring compliance with regulatory guidelines and company policies. Job Summary
Provides empathetic pharmacy consulting services to patients regarding the effective use of medications and drug interaction awareness. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcome services. Ensures prescribed medications are compounded, reviewed, dispensed, and verified accurately according to regulatory guidelines and company policies and procedures. Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory effectively, and enhances patient experience. Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management initiatives. Job Responsibilities
Patient Experience: Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience. Patient experience practices: Models and shares customer service best practices to deliver a distinctive and joyful patient experience, including interpersonal habits that show care and Walgreens service traits. Patient engagement: Connects with patients by anticipating needs and proactively offering services, including immunizations, drug therapy reviews, and wellness services to promote a patient-centered pharmacy role. Events: Participates and assists in events as requested by Store Manager, Healthcare Supervisor, or District Manager. Operations
Counsels patients and answers questions regarding usage of medicine, side effects, interactions, contraindications, privacy, generics, cost considerations, and over-the-counter products. Refers to the medical provider as needed to ensure proper use and satisfaction. Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets, and accurately dispenses prescribed medications, as required. Ensures the pharmacy operates in accordance with regulations, company policies and standards. Establishes procedures that promote efficient workflow, oversees scheduling, assigns roles, coordinates activities, and solicits team input. Responsible for opening and closing the pharmacy and shift changes. Follows Good Faith Dispensing policy with state and federal controlled substance laws when filling prescriptions. Collaborates with Store Manager to define and develop new strategic business opportunities. Maintains information technology knowledge of pharmacy systems, supports staff and patients with IT, and seeks productivity improvements. Ensures insurance claims are processed accurately to prevent rejections. Resolves patient issues with insurers and providers and participates in third-party audits. Communicates with providers to clarify prescribed medications, dosages, refills, interactions, and allergies; discusses diagnostic testing and disease state management as appropriate. Performs clinical and wellness services such as immunizations, diagnostic testing, and disease state management. Partners with centralized support for patient registration and issue resolution; conducts virtual product reviews in line with company procedures. Manages maintenance and improvement of the pharmacy department, including repairs, cleaning, equipment, and layout changes for a functional environment. Prepares and submits records and documentation required by state and federal laws to run the pharmacy business. People & Performance Management
Collaborates with Store Manager on hiring, discipline, termination as needed, and ensures legal compliance. Establishes expectations and goals; promotes teamwork; recognizes improvements; manages staff performance and conducts formal reviews. Identifies high-potential team members and collaborates on career progression. Addresses employee relations concerns and maintains morale by addressing complaints and conflicts. Training & Personal Development
Maintains required licensing/credentialing/certification as established by regulations to provide clinical services. Maintains and enhances knowledge related to pharmacy and healthcare; pursues best practices to improve pharmacy performance. Completes required education credits and training; seeks professional development and mentorship. Communications
Supports the Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff. Business Performance & Planning
Analyzes performance data including pharmacy financials, customer service, and inventory; oversees inventory management and asset protection; identifies trends and opportunities for improvement. Develops and maintains relationships with local medical professionals; promotes the pharmacy business and growth opportunities; supports community health initiatives. Qualifications
BS in Pharmacy or PharmD from an accredited institution. Current pharmacist licensure in the states within the district. Certified Immunizer or willing to become one within 90 days of hire. At least 1 year of pharmacy experience including dispensing, recordkeeping, compliance, operations, software, and billing. Experience with prescription dispensing and applicable controlled substance laws. About Walgreens
Founded in 1901, Walgreens serves millions of customers across thousands of stores. Walgreens is committed to being the first choice for pharmacy, retail and health services. Preferred Qualifications
Supervisory experience planning, organizing, and directing the work of pharmacy staff. At least 6 months of pharmacy experience with Walgreens. Average leadership rating 3.7 or above on the last review (internal candidates). An Equal Opportunity Employer, including disability/veterans. We will consider qualified applicants with arrest and conviction records. The salary information below is provided for pay transparency. The actual salary offered will depend on geography, skills, experience and other factors. This role will remain open until filled. For benefits, visit the Walgreens benefits page. Salary Range:
Pharmacy Manager $68.75-$75.50 Additional notes
Seniority level Not Applicable Employment type Full-time Job function Health Care Provider Location indicators and time-stamped notes (e.g., "Lake Arrowhead, CA" or "2 weeks ago") appear in the original content but do not affect the role description and are omitted here to maintain clarity.
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